Question 1

Which of these assumptions are included in the classical model of decision making?

Accepted Answer

A)  Problems are unstructured and ill defined. 
B)  The decision-maker strives for conditions of certainty. 
C)  Criteria for evaluating alternatives are unknown. 
D)  The decision-maker selects the alternatives that will minimize the economic return to the organization. 
E)  The situation is always uncertain. 
A)  Problems are unstructured and ill defined. 
B)  The decision-maker strives for conditions of certainty. 
C)  Criteria for evaluating alternatives are unknown. 
D)  The decision-maker selects the alternatives that will minimize the economic return to the organization. 
E)  The situation is always uncertain.

Question 2

Compare decision conditions of certainty, risk, uncertainty, and ambiguity.

Accepted Answer

Decisions made under the condition of ce

Question 3

_____ refers to the tendency of people in groups to suppress contrary opinions.

Accepted Answer

A)  Point-counterpoint 
B)  Groupthink 
C)  Devil's advocacy 
D)  Escalating commitment 
E)  Brainstorming 
A)  Point-counterpoint 
B)  Groupthink 
C)  Devil's advocacy 
D)  Escalating commitment 
E)  Brainstorming

Question 4

Programmed decisions are decisions that are made for situations that have occurred often in the past and allow decision rules to be developed to guide future decisions.

Accepted Answer

A) True 
 B)False

Question 5

The formulation stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

Accepted Answer

A) True 
 B)False

Question 6

People with a(n) _____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

Accepted Answer

The answer of People with a(n) _____ style usually are...

Question 7

When a small community hospital decides to add a radiation therapy unit, it is considered a:

Accepted Answer

A)  programmed decision. 
B)  structured decision. 
C)  nonprogrammed decision. 
D)  poor management decision. 
E)  certainty decision. 
A)  programmed decision. 
B)  structured decision. 
C)  nonprogrammed decision. 
D)  poor management decision. 
E)  certainty decision.

Question 8

When managers base decisions on what has worked in the past and fail to explore new options, they are:

Accepted Answer

A)  perpetuating the status quo. 
B)  being influenced by emotions. 
C)  being overconfident. 
D)  justifying past actions. 
E)  seeing what they want to see. 
A)  perpetuating the status quo. 
B)  being influenced by emotions. 
C)  being overconfident. 
D)  justifying past actions. 
E)  seeing what they want to see.

Question 9

Riley is a manager at the Tinker Tools. She is expected to make decisions that are in the organization's best economic interests. Her decisions should be based on which of the following models?

Accepted Answer

A)  The administrative model of decision making 
B)  The garbage can model of decision making 
C)  The scientific management model of decision making 
D)  The classical model of decision making 
E)  The humanistic model of decision making 
A)  The administrative model of decision making 
B)  The garbage can model of decision making 
C)  The scientific management model of decision making 
D)  The classical model of decision making 
E)  The humanistic model of decision making

Question 10

CASE
Scenario - Vaughn Bately
Vaughn Bately manages a group of eight electrical engineers at Defiance Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently one of Vaughn's engineers suggested a new technique for the development and use of an argon laser. There appeared to be rich potential for this technology, but Vaughn wasn't certain that developing this technology was the best use of his limited resources. Vaughn was facing a significant decision.
-Which of the following steps would Vaughn not take in making his decision?

Accepted Answer

A)  Sense and recognize the decision requirement. 
B)  Implement the chosen alternative. 
C)  Create a set of alternatives 
D)  Diagnose and analyze problem causes. 
E)  All of these would be included. 
A)  Sense and recognize the decision requirement. 
B)  Implement the chosen alternative. 
C)  Create a set of alternatives 
D)  Diagnose and analyze problem causes. 
E)  All of these would be included.

Question 11

_____ is important because decision making is a continuous, never ending process.

Accepted Answer

The answer of _____ is important because decision making is...

Question 12

_____ refers to the process of identifying problems and then resolving them.

Accepted Answer

A)  Organizing 
B)  Controlling 
C)  Decision-making 
D)  Planning 
E)  Leading 
A)  Organizing 
B)  Controlling 
C)  Decision-making 
D)  Planning 
E)  Leading

Question 13

The _____ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

Accepted Answer

A)  recognition 
B)  analysis 
C)  evaluation 
D)  implementation 
E)  feedback 
A)  recognition 
B)  analysis 
C)  evaluation 
D)  implementation 
E)  feedback

Question 14

For a programmed decision:

Accepted Answer

A)  alternatives are usually difficult to identify. 
B)  alternatives are usually easy to identify. 
C)  there are usually few alternatives. 
D)  there are usually few alternatives and they are difficult to identify. 
E)  there are no alternatives. 
A)  alternatives are usually difficult to identify. 
B)  alternatives are usually easy to identify. 
C)  there are usually few alternatives. 
D)  there are usually few alternatives and they are difficult to identify. 
E)  there are no alternatives.

Question 15

List and describe the four basic assumptions of the political model.

Accepted Answer

(1) Organizations are made up of groups

Question 16

Feedback is important because:

Accepted Answer

A)  decision making is a continuous process. 
B)  it provides decision-makers with new information. 
C)  it helps determine if a new decision needs to be made. 
D)  it provides decision-makers with new information and it helps determine if a new decision needs to be made. 
E)  all of these. 
A)  decision making is a continuous process. 
B)  it provides decision-makers with new information. 
C)  it helps determine if a new decision needs to be made. 
D)  it provides decision-makers with new information and it helps determine if a new decision needs to be made. 
E)  all of these.

Question 17

_____ means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance.

Accepted Answer

The answer of _____ means that a decision has clear-cut...

Question 18

According to both research and managerial experience, intuitive decisions are best and always work out.

Accepted Answer

A) True 
 B)False

Question 19

Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?

Accepted Answer

A)  Bounded rationality 
B)  The classical model of decision making 
C)  Satisficing 
D)  Brainstorming 
E)  Scientific management 
A)  Bounded rationality 
B)  The classical model of decision making 
C)  Satisficing 
D)  Brainstorming 
E)  Scientific management

Question 20

Which model of decision making is associated with satisficing, bounded rationality, and uncertainty?

Accepted Answer

A)  Classical 
B)  Administrative 
C)  Quantitative 
D)  Rational 
E)  Political 
A)  Classical 
B)  Administrative 
C)  Quantitative 
D)  Rational 
E)  Political

Which of these assumptions are included in the classical model of decision making?

Compare decision conditions of certainty, risk, uncertainty, and ambiguity.

_____ refers to the tendency of people in groups to suppress contrary opinions.

Programmed decisions are decisions that are made for situations that have occurred often in the past and allow decision rules to be developed to guide future decisions.

The formulation stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

People with a(n) _____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

When a small community hospital decides to add a radiation therapy unit, it is considered a:

When managers base decisions on what has worked in the past and fail to explore new options, they are:

Riley is a manager at the Tinker Tools. She is expected to make decisions that are in the organization's best economic interests. Her decisions should be based on which of the following models?

_____ is important because decision making is a continuous, never ending process.

_____ refers to the process of identifying problems and then resolving them.

The _____ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

For a programmed decision:

List and describe the four basic assumptions of the political model.

Feedback is important because:

_____ means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance.

According to both research and managerial experience, intuitive decisions are best and always work out.

Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?

Which model of decision making is associated with satisficing, bounded rationality, and uncertainty?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

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Exam 9: Managerial Decision Making

Which of these assumptions are included in the classical model of decision making?

Compare decision conditions of certainty, risk, uncertainty, and ambiguity.

_____ refers to the tendency of people in groups to suppress contrary opinions.

Programmed decisions are decisions that are made for situations that have occurred often in the past and allow decision rules to be developed to guide future decisions.

The formulation stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

People with a(n) _____ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

When a small community hospital decides to add a radiation therapy unit, it is considered a:

When managers base decisions on what has worked in the past and fail to explore new options, they are:

Riley is a manager at the Tinker Tools. She is expected to make decisions that are in the organization's best economic interests. Her decisions should be based on which of the following models?

_____ is important because decision making is a continuous, never ending process.

_____ refers to the process of identifying problems and then resolving them.

The _____ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

For a programmed decision:

List and describe the four basic assumptions of the political model.

Feedback is important because:

_____ means that a decision has clear-cut goals and that good information is available, but the future outcomes associated with each alternative are subject to chance.

According to both research and managerial experience, intuitive decisions are best and always work out.

Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?

Which model of decision making is associated with satisficing, bounded rationality, and uncertainty?

Innovative Management for a Changing World

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters