Exam 9: Managerial Decision Making

At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses that he will be visiting to drop off packages. This can best be described as what kind of decision?

Which of the following defines a technique that uses a face-to-face group to spontaneously suggest a broad range of alternatives for decision making?

CASE Scenario - Vaughn Bately Vaughn Bately manages a group of eight electrical engineers at Defiance Designs. His team is highly trained and well respected by experts both inside and outside the company. Recently one of Vaughn's engineers suggested a new technique for the development and use of an argon laser. There appeared to be rich potential for this technology, but Vaughn wasn't certain that developing this technology was the best use of his limited resources. Vaughn was facing a significant decision. -If Vaughn uses the administrative model of decision making, which of these assumptions would he reject?

As a top manager, Joanna works with others within her team every day in making important corporate decisions. Her preferred decision-making approach is to generate as many alternatives to problems as possible in a short amount of time. This approach is referred to as _____.

"When did it occur" and "how did it occur" are questions associated with which step of the decision making process?

Bierderlack has a policy that states that more than three absences in a six-month period shall result in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of:

A(n) _____ occurs when the organizational accomplishment is less than established goals.

The growth of quantitative decision techniques that use computers has expanded the use of which decision-making approach?

Differences among people with respect to how they perceive problems and make decisions is called _____.

Managers are considered to have a(n) _____ style when they prefer to consider complex solutions based on as much data as they can gather.

Devil's advocate technique is similar to brainstorming in that both techniques prevent individuals from challenging other group member's assumptions.

What are the six steps in the managerial decision making process?

The classical model of decision-making works best in organizations that are made up of groups with diverse interests, goals, and values.

According to the administrative model of decision making, managers' searches for alternatives are limited because of human, information, and resource constraints.

_____ approach describes how managers actually make decisions, whereas _____ approach defines how a decision-maker should make decisions.

_____ means that managers know which goals they wish to achieve, but information about alternatives and future events is incomplete.

The step in the decision making process in which managers analyze the underlying causal factors associated with the situation is called _____.

Ryan is a manager at Dream Catchers. Dream Catchers is currently operating in an environment of high uncertainty. As a result, Ryan will:

A normative decision making model defines how a manager _____ make decisions.

Which of the following means that all the information the decision-maker needs is fully available?