Exam 3: The Environment and Corporate Culture

Competitive intelligence professionals are really just in-house snoops who obtain information about rival companies.

An object, act, or event that conveys meaning to others is known as a(n) _____.

_____ are associated with surface level of organizational culture.

Briefly describe the task environment and its four primary sectors

The adaptability culture emerges in an environment that requires _____ response and _____ decision making.

Name one of the two dimensions that the categories of culture are based on.

CASE Scenario - Nikki Williams Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -To affect the value system, Nikki will be working primarily with:

It is expected that the Hispanic population in the United States will shrink slightly over the next 30 years.

Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the necessity for continuous investment in human resources through recruitment, education, and training.

The task environmental dimension includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate.

The _____ dimension of the general environment represents the demographic characteristics as well as the norms, customs, and values of the general population.

Customers are the people and organizations in the environment who acquire goods or services from the organization.

A high-performance culture is based on all of the following except:

The _____ dimension of the general environment includes federal, state, and local government regulations.

Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values.

A(n) _____ is a narrative based on true events that is repeated frequently and shared among organizational employees.

_____ environment consists of demographic factors, such as population density.

Toyota's response to recent events like the global economic downturn and the deadly tsunami in Japan was to create a more efficiency driven culture with their focus turned to improve their internal environment instead of outward.

CASE Scenario - Nikki Williams Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -Nikki could use the following to affect the corporate culture:

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.