Question 1

Which of the following rules, according to Manager's Shoptalk in Chapter 3, is about forging an emotional bond?

Accepted Answer

A)  Don't skip the small talk. 
B)  Business is always personal. 
C)  Remember that relationships are not short-term. 
D)  Make contact frequently. 
E)  Be efficient with use of time. 
A)  Don't skip the small talk. 
B)  Business is always personal. 
C)  Remember that relationships are not short-term. 
D)  Make contact frequently. 
E)  Be efficient with use of time.

Question 2

The _____of the general environment includes all elements that occur naturally on earth.

Accepted Answer

The answer of The _____of the general environment includes all...

Question 3

Which of the following cultures values and rewards a methodical, rational, orderly way of doing things?

Accepted Answer

A)  Achievement culture 
B)  Involvement culture 
C)  Accomplishment culture 
D)  Consistency culture 
E)  Adaptability culture 
A)  Achievement culture 
B)  Involvement culture 
C)  Accomplishment culture 
D)  Consistency culture 
E)  Adaptability culture

Question 4

The general environment and the task environment are the two layers of an organization's external environment.

Accepted Answer

A) True 
 B)False

Question 5

An object, act, or event that conveys meaning to others is referred to as a:

Accepted Answer

A)  symbol. 
B)  slogan. 
C)  story. 
D)  hero. 
E)  culture. 
A)  symbol. 
B)  slogan. 
C)  story. 
D)  hero. 
E)  culture.

Question 6

A figure who exemplifies the deeds, character, and attributes of a corporate culture is referred to as a:

Accepted Answer

A)  symbol. 
B)  stories. 
C)  slogan. 
D)  hero. 
E)  culture. 
A)  symbol. 
B)  stories. 
C)  slogan. 
D)  hero. 
E)  culture.

Question 7

A(n) _____ is when two or more organizations combine to make one organization.

Accepted Answer

The answer of A(n) _____ is when two or more...

Question 8

Scenario - Melissa Hill
Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information.
-Melissa will be working primarily with:

Accepted Answer

A)  the legal-political dimension. 
B)  the labor market. 
C)  the internal cultural dimension. 
D)  pressure groups. 
E)  the sociocultural dimension. 
A)  the legal-political dimension. 
B)  the labor market. 
C)  the internal cultural dimension. 
D)  pressure groups. 
E)  the sociocultural dimension.

Question 9

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?

Accepted Answer

A)  Natural 
B)  Sociocultural 
C)  Legal/Political 
D)  International 
E)  Internal 
A)  Natural 
B)  Sociocultural 
C)  Legal/Political 
D)  International 
E)  Internal

Question 10

A narrative based on events within the organization that is frequently repeated is called an organizational story.

Accepted Answer

A) True 
 B)False

Question 11

Physical symbols are associated with the surface level of organizational culture.

Accepted Answer

A) True 
 B)False

Question 12

An organization's _____ is a part of its internal environment.

Accepted Answer

A)  customers 
B)  salespeople 
C)  consumer price index 
D)  suppliers 
E)  competitors 
A)  customers 
B)  salespeople 
C)  consumer price index 
D)  suppliers 
E)  competitors

Question 13

The _____ dimension includes government regulations at the local, state, and federal levels.

Accepted Answer

legal-poli

Question 14

List three visible artifacts of an organization's culture.

Accepted Answer

Possible responses w

Question 15

Current employees, management, and especially corporate culture are part of an organization's internal environment.

Accepted Answer

A) True 
 B)False

Question 16

The internal environment within which managers work includes all of the following except _____.

Accepted Answer

A)  corporate culture 
B)  production technology 
C)  organization structure 
D)  physical facilities 
E)  labor market 
A)  corporate culture 
B)  production technology 
C)  organization structure 
D)  physical facilities 
E)  labor market

Question 17

The economic dimension of the general environment includes consumer purchasing power.

Accepted Answer

A) True 
 B)False

Question 18

According to Manager's Shoptalk in chapter 3, one of the rules of doing business in China is remembering that relationships are short-term.

Accepted Answer

A) True 
 B)False

Question 19

In determining what cultural values are important for the organization, managers should consider the external environment as well as the company's strategy and goals.

Accepted Answer

A) True 
 B)False

Question 20

The labor market is made up by people in the environment who can be hired to work for an organization.

Accepted Answer

A) True 
 B)False

Which of the following rules, according to Manager's Shoptalk in Chapter 3, is about forging an emotional bond?

The _____of the general environment includes all elements that occur naturally on earth.

Which of the following cultures values and rewards a methodical, rational, orderly way of doing things?

The general environment and the task environment are the two layers of an organization's external environment.

An object, act, or event that conveys meaning to others is referred to as a:

A figure who exemplifies the deeds, character, and attributes of a corporate culture is referred to as a:

A(n) _____ is when two or more organizations combine to make one organization.

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?

A narrative based on events within the organization that is frequently repeated is called an organizational story.

Physical symbols are associated with the surface level of organizational culture.

An organization's _____ is a part of its internal environment.

The _____ dimension includes government regulations at the local, state, and federal levels.

List three visible artifacts of an organization's culture.

Current employees, management, and especially corporate culture are part of an organization's internal environment.

The internal environment within which managers work includes all of the following except _____.

The economic dimension of the general environment includes consumer purchasing power.

According to Manager's Shoptalk in chapter 3, one of the rules of doing business in China is remembering that relationships are short-term.

In determining what cultural values are important for the organization, managers should consider the external environment as well as the company's strategy and goals.

The labor market is made up by people in the environment who can be hired to work for an organization.

Innovative Management for a Changing World

The Evolution of Management Thinking

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 3: The Environment and Corporate Culture

Which of the following rules, according to Manager's Shoptalk in Chapter 3, is about forging an emotional bond?

The _____of the general environment includes all elements that occur naturally on earth.

Which of the following cultures values and rewards a methodical, rational, orderly way of doing things?

The general environment and the task environment are the two layers of an organization's external environment.

An object, act, or event that conveys meaning to others is referred to as a:

A figure who exemplifies the deeds, character, and attributes of a corporate culture is referred to as a:

A(n) _____ is when two or more organizations combine to make one organization.

Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?

A narrative based on events within the organization that is frequently repeated is called an organizational story.

Physical symbols are associated with the surface level of organizational culture.

An organization's _____ is a part of its internal environment.

The _____ dimension includes government regulations at the local, state, and federal levels.

List three visible artifacts of an organization's culture.

Current employees, management, and especially corporate culture are part of an organization's internal environment.

The internal environment within which managers work includes all of the following except _____.

The economic dimension of the general environment includes consumer purchasing power.

According to Manager's Shoptalk in chapter 3, one of the rules of doing business in China is remembering that relationships are short-term.

In determining what cultural values are important for the organization, managers should consider the external environment as well as the company's strategy and goals.

The labor market is made up by people in the environment who can be hired to work for an organization.

Innovative Management for a Changing World

The Evolution of Management Thinking

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Small Business Start Ups

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters