Question 1

As a user of IS,you have a responsibility to ________.

Accepted Answer

A)  avoid reporting trivial problems 
B)  properly prioritize system problems 
C)  make hardware modifications to your computer as you see fit 
D)  install computer patches and fixes that suit your needs 
A)  avoid reporting trivial problems 
B)  properly prioritize system problems 
C)  make hardware modifications to your computer as you see fit 
D)  install computer patches and fixes that suit your needs

Question 2

What are a user's rights in relation to the IT department?

Accepted Answer

In relation to the IT department,users h

Question 3

What are a user's responsibilities in relation to the IT department?

Accepted Answer

In relation to the IT department,users h

Question 4

A ________ monitors,maintains,fixes,and tunes computer networks.

Accepted Answer

A)  technical writer 
B)  network programmer 
C)  PQA test engineer 
D)  network administrator 
A)  technical writer 
B)  network programmer 
C)  PQA test engineer 
D)  network administrator

Question 5

The IT department is responsible for adapting infrastructure and systems to the new business goals.

Accepted Answer

A) True 
 B)False

Question 6

Of the following sentences,which one best describes the operations group in an IS department?

Accepted Answer

A)  The operations group will be staffed primarily by systems analysts who work with users, operations, and vendors to acquire and install licensed software and to set up the system components around that software. 
B)  The purpose of the operations group is to protect data and information assets by establishing data standards and data management practices and policies. 
C)  The operations group manages the process of creating new information systems as well as maintaining existing information systems. 
D)  An important function for the operations group is to monitor user experience and respond to user problems. 
A)  The operations group will be staffed primarily by systems analysts who work with users, operations, and vendors to acquire and install licensed software and to set up the system components around that software. 
B)  The purpose of the operations group is to protect data and information assets by establishing data standards and data management practices and policies. 
C)  The operations group manages the process of creating new information systems as well as maintaining existing information systems. 
D)  An important function for the operations group is to monitor user experience and respond to user problems.

Question 7

As a user of IS,an employee has a responsibility to avoid ________.

Accepted Answer

A)  unauthorized hardware modifications 
B)  changing system password too frequently 
C)  backup procedures 
D)  applying software patches 
A)  unauthorized hardware modifications 
B)  changing system password too frequently 
C)  backup procedures 
D)  applying software patches

Question 8

How can one justify IS and IT projects?

Accepted Answer

One common method for justifying IS and

Question 9

Reliability in an information system,by definition,means that work can be processed without problems all of the time.

Accepted Answer

A) True 
 B)False

Question 10

Networks and servers need to be powered on and monitored.

Accepted Answer

A) True 
 B)False

Question 11

After planning for information systems and IT infrastructure,the next step is ________.

Accepted Answer

A)  creating, developing, and adapting both information systems and IT infrastructure 
B)  operating and managing the information systems and IT infrastructure 
C)  maintaining information systems and managing IT infrastructure 
D)  protecting infrastructure and data from threats 
A)  creating, developing, and adapting both information systems and IT infrastructure 
B)  operating and managing the information systems and IT infrastructure 
C)  maintaining information systems and managing IT infrastructure 
D)  protecting infrastructure and data from threats

Question 12

The term "agile enterprise" was coined by ________.

Accepted Answer

A)  Oracle 
B)  IBM 
C)  Microsoft 
D)  Google 
A)  Oracle 
B)  IBM 
C)  Microsoft 
D)  Google

Question 13

The responsibilities of the CIO are the same as those of the CTO.

Accepted Answer

A) True 
 B)False

Question 14

As a user,you should not have to endure schedule slippages of a months or two.Such slippages are evidence of incompetent systems development.

Accepted Answer

A) True 
 B)False

Question 15

A ________ develops test plans,designs and writes automated test scripts,and performs testing.

Accepted Answer

A)  technical writer 
B)  systems analyst 
C)  PQA test engineer 
D)  network administrator 
A)  technical writer 
B)  systems analyst 
C)  PQA test engineer 
D)  network administrator

Question 16

IT infrastructure and systems are known to be particularly adaptable to change.

Accepted Answer

A) True 
 B)False

Question 17

In some organizations,the CIO reports to the COO,though most often report directly to the CEO.

Accepted Answer

A) True 
 B)False

Question 18

The data,procedure,and people components of an information system require professionals with highly developed interpersonal communications skills.

Accepted Answer

A) True 
 B)False

Exam 11: Information Systems Management

As a user of IS,you have a responsibility to ________.

What are a user's rights in relation to the IT department?

What are a user's responsibilities in relation to the IT department?

A ________ monitors,maintains,fixes,and tunes computer networks.

The IT department is responsible for adapting infrastructure and systems to the new business goals.

Of the following sentences,which one best describes the operations group in an IS department?

As a user of IS,an employee has a responsibility to avoid ________.

How can one justify IS and IT projects?

Reliability in an information system,by definition,means that work can be processed without problems all of the time.

Networks and servers need to be powered on and monitored.

After planning for information systems and IT infrastructure,the next step is ________.

The term "agile enterprise" was coined by ________.

The responsibilities of the CIO are the same as those of the CTO.

As a user,you should not have to endure schedule slippages of a months or two.Such slippages are evidence of incompetent systems development.

A ________ develops test plans,designs and writes automated test scripts,and performs testing.

IT infrastructure and systems are known to be particularly adaptable to change.

In some organizations,the CIO reports to the COO,though most often report directly to the CEO.

The data,procedure,and people components of an information system require professionals with highly developed interpersonal communications skills.

The Importance of MIS

Business Processes, Information, and Information Systems

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

Data Communications

Business Process Management

E-Commerce, Web 2.0, and Social Networking

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Information Security Management

Improving Your Collaboration Skills

Using Collaboration Information Systems

Information Systems and Decision Making

Knowledge Management and Expert Systems

Introduction to Microsoft Excel

Preparing a Computer Budget Using Excel

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Remote, Nomadic, and Mobile Systems

Functional Processes, Applications, and Systems

Enterprise Resource Planning (ERP)Systems

Supply Chain Management

Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

Business Process Management

Systems Development Project Management

Outsourcing

International MIS

Filters