Question 1

Which of the following sentences is true for the development group of an IS department?

Accepted Answer

A)  The development group manages the process of creating new information systems as well as maintaining existing information systems. 
B)  An important function for the development group is to monitor user experience and respond to user problems. 
C)  This group exists in organizations that have negotiated outsourcing agreements with other companies to provide equipment, applications, or other services. 
D)  The purpose of the development group is to protect data and information assets by establishing data standards and data management practices and policies. 
A)  The development group manages the process of creating new information systems as well as maintaining existing information systems. 
B)  An important function for the development group is to monitor user experience and respond to user problems. 
C)  This group exists in organizations that have negotiated outsourcing agreements with other companies to provide equipment, applications, or other services. 
D)  The purpose of the development group is to protect data and information assets by establishing data standards and data management practices and policies.

Question 2

Benefits for which the dollar values can be computed are ________.

Accepted Answer

A)  intangible benefits 
B)  implicit benefits 
C)  tangible benefits 
D)  inherent benefits 
A)  intangible benefits 
B)  implicit benefits 
C)  tangible benefits 
D)  inherent benefits

Question 3

Which of the following is true for the various groups in an IS department?

Accepted Answer

A)  The technology group manages individual computers, computer centers, networks, and communications media. 
B)  The development group monitors the user experience and responds to user problems. 
C)  The development group manages the process of creating new information systems. 
D)  The operations group investigates new information systems technologies and determines how the organization can benefit from them. 
A)  The technology group manages individual computers, computer centers, networks, and communications media. 
B)  The development group monitors the user experience and responds to user problems. 
C)  The development group manages the process of creating new information systems. 
D)  The operations group investigates new information systems technologies and determines how the organization can benefit from them.

Question 4

The operations group within the IT department may include programmers,test engineers,and technical writers.

Accepted Answer

A) True 
 B)False

Question 5

Describe the responsibilities of a system analyst,a computer technician,and a network administrator.

Accepted Answer

A system analyst works with users to det

Question 6

As the IS department is responsible for maintaining the computers and related equipment and for connecting them to the organizational networks,the department will specify standard computer systems and configurations that it will support.

Accepted Answer

A) True 
 B)False

Question 7

What are tangible and intangible benefits?

Accepted Answer

Most IS and IT investment analyses divid

Question 8

Which of the following is NOT a responsibility of a systems analyst?

Accepted Answer

A)  developing procedures 
B)  writing programs 
C)  determining system requirements 
D)  designing job descriptions 
A)  developing procedures 
B)  writing programs 
C)  determining system requirements 
D)  designing job descriptions

Question 9

In organizations that operate significant nonaccounting information systems,such as manufacturers,a reporting arrangement wherein the CIO reports to the ________ is more common and effective.

Accepted Answer

A)  CTO 
B)  CFO 
C)  CSO 
D)  CEO 
A)  CTO 
B)  CFO 
C)  CSO 
D)  CEO

Question 10

A common title for the principal manager of the IT department is Chief Development Officer.

Accepted Answer

A) True 
 B)False

Question 11

A system analyst ________.

Accepted Answer

A)  advises the CIO, executive groups, and project managers on emerging technologies 
B)  works with users to determine system requirements, designs and develops job descriptions and procedures, helps determine system test plans 
C)  works with business leaders and planners to develop processes and systems that implement business strategy and goals 
D)  helps users solve problems and provides training 
A)  advises the CIO, executive groups, and project managers on emerging technologies 
B)  works with users to determine system requirements, designs and develops job descriptions and procedures, helps determine system test plans 
C)  works with business leaders and planners to develop processes and systems that implement business strategy and goals 
D)  helps users solve problems and provides training

Question 12

Small-scale project managers and large-scale project managers do the same jobs,just on more or less complex projects.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is true about protecting infrastructure and data?

Accepted Answer

A)  The IT department is responsible for protecting infrastructure and data from threats. 
B)  One of the sources of threats to IT infrastructure is malicious human activity. 
C)  The responsibility of identifying threats is left to the IS department while managing these threats is the IT department's job. 
D)  The IS department works with the CTO and others in the organization to determine what safeguards to implement, or stated differently, what level of risk to assume. 
A)  The IT department is responsible for protecting infrastructure and data from threats. 
B)  One of the sources of threats to IT infrastructure is malicious human activity. 
C)  The responsibility of identifying threats is left to the IS department while managing these threats is the IT department's job. 
D)  The IS department works with the CTO and others in the organization to determine what safeguards to implement, or stated differently, what level of risk to assume.

Question 14

Knowledge of the responsibilities and duties of the IS department helps one become an effective consumer of the IS department's resources.

Accepted Answer

A) True 
 B)False

Question 15

What is the responsibility of the technology office of a firm's IS department?

Accepted Answer

Most IS departments include a technology

Question 16

The purpose of the data administration staff is to protect data and information assets by establishing data standards and data management practices and policies.

Accepted Answer

A) True 
 B)False

Question 17

Who coined the term 'agile enterprise' and what did they mean by it?

Accepted Answer

Today,many executives use the term 'agil

Question 18

As a user,you have a right to have the computing resources you need to perform your work as proficiently as you want.

Accepted Answer

A) True 
 B)False

Question 19

The IT department's principal manager is the ________.

Accepted Answer

A)  CIO 
B)  CEO 
C)  CTO 
D)  COO 
A)  CIO 
B)  CEO 
C)  CTO 
D)  COO

Question 20

An important function of the development group within the IS department is to monitor user experience and respond to user problems.

Accepted Answer

A) True 
 B)False

Exam 11: Information Systems Management

Which of the following sentences is true for the development group of an IS department?

Benefits for which the dollar values can be computed are ________.

Which of the following is true for the various groups in an IS department?

The operations group within the IT department may include programmers,test engineers,and technical writers.

Describe the responsibilities of a system analyst,a computer technician,and a network administrator.

As the IS department is responsible for maintaining the computers and related equipment and for connecting them to the organizational networks,the department will specify standard computer systems and configurations that it will support.

What are tangible and intangible benefits?

Which of the following is NOT a responsibility of a systems analyst?

In organizations that operate significant nonaccounting information systems,such as manufacturers,a reporting arrangement wherein the CIO reports to the ________ is more common and effective.

A common title for the principal manager of the IT department is Chief Development Officer.

A system analyst ________.

Small-scale project managers and large-scale project managers do the same jobs,just on more or less complex projects.

Which of the following is true about protecting infrastructure and data?

Knowledge of the responsibilities and duties of the IS department helps one become an effective consumer of the IS department's resources.

What is the responsibility of the technology office of a firm's IS department?

The purpose of the data administration staff is to protect data and information assets by establishing data standards and data management practices and policies.

Who coined the term 'agile enterprise' and what did they mean by it?

As a user,you have a right to have the computing resources you need to perform your work as proficiently as you want.

The IT department's principal manager is the ________.

An important function of the development group within the IS department is to monitor user experience and respond to user problems.

The Importance of MIS

Business Processes, Information, and Information Systems

Organizational Strategy, Information Systems, and Competitive Advantage

Hardware and Software

Database Processing

Data Communications

Business Process Management

E-Commerce, Web 2.0, and Social Networking

Business Intelligence and Information Systems for Decision Making

Information Systems Development

Information Security Management

Improving Your Collaboration Skills

Using Collaboration Information Systems

Information Systems and Decision Making

Knowledge Management and Expert Systems

Introduction to Microsoft Excel

Preparing a Computer Budget Using Excel

Database Design

Using Microsoft Access 2010

Using Excel and Access Together

Remote, Nomadic, and Mobile Systems

Functional Processes, Applications, and Systems

Enterprise Resource Planning (ERP)Systems

Supply Chain Management

Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)

Database Marketing

Reporting Systems and OLAP

Geographic Information Systems

Business Process Management

Systems Development Project Management

Outsourcing

International MIS

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