Question 1

Opportunities are characteristics of the internal environment that have the potential to help the organization achieve or exceed its strategic goals.

Accepted Answer

A) True 
 B)False

Question 2

The ____ strategy involves strong central authority,cutting costs,and maintaining standard operating procedures to be more efficient than competitors.

Accepted Answer

A)  cost leadership 
B)  differentiation 
C)  focus 
D)  internal growth 
E)  liquidation 
A)  cost leadership 
B)  differentiation 
C)  focus 
D)  internal growth 
E)  liquidation

Question 3

Goals are typically stated in quantitative terms.

Accepted Answer

A) True 
 B)False

Question 4

Darren set goals for each of his employees.Each employee ended up with at least twenty-five goals.This process violates which of the following criteria for effective goals?

Accepted Answer

A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  Linked to rewards 
A)  Specific and measurable 
B)  Challenging but realistic 
C)  Covers key result areas 
D)  Defined time period 
E)  Linked to rewards

Question 5

The ultimate impact of goals depended on the extent to which goal achievement is linked to

Accepted Answer

A)  rewards. 
B)  salary increases. 
C)  promotions. 
D)  all of these. 
E)  salary increases and promotions. 
A)  rewards. 
B)  salary increases. 
C)  promotions. 
D)  all of these. 
E)  salary increases and promotions.

Question 6

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called

Accepted Answer

A)  strategic goals. 
B)  tactical goals. 
C)  operational goals. 
D)  a mission. 
E)  a plan. 
A)  strategic goals. 
B)  tactical goals. 
C)  operational goals. 
D)  a mission. 
E)  a plan.

Question 7

Competitive advantage refers to the set of decisions and actions used to formulate and implement strategies.

Accepted Answer

A) True 
 B)False

Question 8

A plan tells "why" to achieve the goal.

Accepted Answer

A) True 
 B)False

Question 9

____ can be defined as the combination of benefits received and costs paid by the customer.

Accepted Answer

A)  Organizational benefits 
B)  Value 
C)  Cost-benefit diversity 
D)  Synergy 
E)  Core competence 
A)  Organizational benefits 
B)  Value 
C)  Cost-benefit diversity 
D)  Synergy 
E)  Core competence

Question 10

When organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone,__________ occurs.

Accepted Answer

The answer of When organizational parts interact to produce a...

Question 11

List the four components of a SWOT analysis.

Accepted Answer

A SWOT includes -- s

Question 12

____ refers to the use of managerial tools to direct resources toward the achievement of strategic results.

Accepted Answer

A)  Strategy formulation 
B)  Strategy coordination 
C)  Strategy execution 
D)  Strategy control 
E)  Strategy planning 
A)  Strategy formulation 
B)  Strategy coordination 
C)  Strategy execution 
D)  Strategy control 
E)  Strategy planning

Question 13

Broad statements describing where the organization wants to be in the future are called ____________________.

Accepted Answer

The answer of Broad statements describing where the organization wants...

Question 14

Roxanne is a manager at Geronimo Gaming.She recently attended a seminar on goal setting.She wishes to use goals to provide a sense of direction to her staff.She is using goals as

Accepted Answer

A)  a way to legitimize her department. 
B)  a source of motivation. 
C)  a standard of performance. 
D)  a guide to action. 
E)  impress others. 
A)  a way to legitimize her department. 
B)  a source of motivation. 
C)  a standard of performance. 
D)  a guide to action. 
E)  impress others.

Question 15

Which of these are true about contingency plans?

Accepted Answer

A)  They are developed to achieve a set of goals that are unlikely to be repeated in the future. 
B)  They are used to provide guidance for tasks performed repeatedly within the organization. 
C)  They define company responses to specific situations, such as emergencies or setbacks. 
D)  They are most important in the organization. 
E)  None of these. 
A)  They are developed to achieve a set of goals that are unlikely to be repeated in the future. 
B)  They are used to provide guidance for tasks performed repeatedly within the organization. 
C)  They define company responses to specific situations, such as emergencies or setbacks. 
D)  They are most important in the organization. 
E)  None of these.

Question 16

In order for goals to be effective,they should be challenging but realistic.

Accepted Answer

A) True 
 B)False

Question 17

____________________ and plans are the responsibilities of middle managers.

Accepted Answer

The answer of ____________________ and plans are the responsibilities of...

Question 18

Which of these is(are)primarily concerned with tactical goals/plans?

Accepted Answer

A)  Middle management 
B)  Board of directors 
C)  Consultants 
D)  Senior management 
E)  Lower management 
A)  Middle management 
B)  Board of directors 
C)  Consultants 
D)  Senior management 
E)  Lower management

Question 19

Goals specify today's means; plans specify future ends.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following refer to specific results expected from individuals?

Accepted Answer

A)  Operational goals 
B)  Tactical goals 
C)  Strategic goals 
D)  Operational plans 
E)  Mission statements 
A)  Operational goals 
B)  Tactical goals 
C)  Strategic goals 
D)  Operational plans 
E)  Mission statements

Opportunities are characteristics of the internal environment that have the potential to help the organization achieve or exceed its strategic goals.

The ____ strategy involves strong central authority,cutting costs,and maintaining standard operating procedures to be more efficient than competitors.

Goals are typically stated in quantitative terms.

Darren set goals for each of his employees.Each employee ended up with at least twenty-five goals.This process violates which of the following criteria for effective goals?

The ultimate impact of goals depended on the extent to which goal achievement is linked to

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called

Competitive advantage refers to the set of decisions and actions used to formulate and implement strategies.

A plan tells "why" to achieve the goal.

____ can be defined as the combination of benefits received and costs paid by the customer.

When organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone,__________ occurs.

List the four components of a SWOT analysis.

____ refers to the use of managerial tools to direct resources toward the achievement of strategic results.

Broad statements describing where the organization wants to be in the future are called ____________________.

Roxanne is a manager at Geronimo Gaming.She recently attended a seminar on goal setting.She wishes to use goals to provide a sense of direction to her staff.She is using goals as

Which of these are true about contingency plans?

In order for goals to be effective,they should be challenging but realistic.

____________________ and plans are the responsibilities of middle managers.

Which of these is(are)primarily concerned with tactical goals/plans?

Goals specify today's means; plans specify future ends.

Which of the following refer to specific results expected from individuals?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 5: Managerial Planning and Goal Setting

Opportunities are characteristics of the internal environment that have the potential to help the organization achieve or exceed its strategic goals.

The ____ strategy involves strong central authority,cutting costs,and maintaining standard operating procedures to be more efficient than competitors.

Goals are typically stated in quantitative terms.

Darren set goals for each of his employees.Each employee ended up with at least twenty-five goals.This process violates which of the following criteria for effective goals?

The ultimate impact of goals depended on the extent to which goal achievement is linked to

Goals that define the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals is called

Competitive advantage refers to the set of decisions and actions used to formulate and implement strategies.

A plan tells "why" to achieve the goal.

____ can be defined as the combination of benefits received and costs paid by the customer.

When organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone,__________ occurs.

List the four components of a SWOT analysis.

____ refers to the use of managerial tools to direct resources toward the achievement of strategic results.

Broad statements describing where the organization wants to be in the future are called ____________________.

Roxanne is a manager at Geronimo Gaming.She recently attended a seminar on goal setting.She wishes to use goals to provide a sense of direction to her staff.She is using goals as

Which of these are true about contingency plans?

In order for goals to be effective,they should be challenging but realistic.

____________________ and plans are the responsibilities of middle managers.

Which of these is(are)primarily concerned with tactical goals/plans?

Goals specify today's means; plans specify future ends.

Which of the following refer to specific results expected from individuals?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters