Question 1

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following represent plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities?

Accepted Answer

A)  Tactical plans 
B)  Strategic plans 
C)  Operational plans 
D)  Supervisory plans 
E)  Organizational plans 
A)  Tactical plans 
B)  Strategic plans 
C)  Operational plans 
D)  Supervisory plans 
E)  Organizational plans

Question 3

The official goals of the organization are best represented by the ____.

Accepted Answer

A)  strategic goals 
B)  tactical goals 
C)  operational goals 
D)  competitive goals 
E)  none of these 
A)  strategic goals 
B)  tactical goals 
C)  operational goals 
D)  competitive goals 
E)  none of these

Question 4

The crisis management plan should be a ____ that specifies the actions to be taken,and by whom,if a crisis occurs.

Accepted Answer

A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan 
A)  vague, verbal plan 
B)  detailed, verbal plan 
C)  long, difficult to read plan 
D)  vague, written plan 
E)  detailed, written plan

Question 5

The crisis management plan should be a(n)____________________ that specifies the actions to be taken,and by whom,if a crisis occurs.

Accepted Answer

detailed,w

Question 6

____________________ define the action steps by which an organization intends to attain its strategic goals.

Accepted Answer

The answer of ____________________ define the action steps by which...

Question 7

A desired future state that the individual or organization attempts to realize is a goal.

Accepted Answer

A) True 
 B)False

Question 8

At Save-tech,Sophia,director of marketing,is a member of a cross-functional group of managers and employees. The purpose of the group is to gain a deep understanding company's competitive environment and periodically present these findings to top management. Sophia is involved in what type of team?

Accepted Answer

A)  Intelligence team 
B)  Functional team 
C)  Task force 
D)  Project team 
E)  Espionage team 
A)  Intelligence team 
B)  Functional team 
C)  Task force 
D)  Project team 
E)  Espionage team

Question 9

A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called ____________________.

Accepted Answer

crisis man

Question 10

The two stages of crisis planning include:

Accepted Answer

A)  Prevention and control 
B)  Planning and leading 
C)  Prevention and preparation 
D)  Preparation and control 
E)  Leading and organizing 
A)  Prevention and control 
B)  Planning and leading 
C)  Prevention and preparation 
D)  Preparation and control 
E)  Leading and organizing

Question 11

Which of the following is NOT involved in the stages of crisis planning?

Accepted Answer

A)  Setting up effective communication systems 
B)  Creating detailed crisis management plans 
C)  Investigating all stakeholders 
D)  Designating a crisis management team and spokesperson 
E)  Building relationships 
A)  Setting up effective communication systems 
B)  Creating detailed crisis management plans 
C)  Investigating all stakeholders 
D)  Designating a crisis management team and spokesperson 
E)  Building relationships

Question 12

The bargaining power of customers is one of Porter's five competitive forces.

Accepted Answer

A) True 
 B)False

Question 13

____ specify future ends and ____ specify today's means.

Accepted Answer

A)  Goals, plans 
B)  Plans, goals 
C)  Planning, organizing 
D)  Ideas, behaviors 
E)  Mission, vision 
A)  Goals, plans 
B)  Plans, goals 
C)  Planning, organizing 
D)  Ideas, behaviors 
E)  Mission, vision

Question 14

The ____ is the basis for the strategic level of goals and plans which in turn shapes the ____ and ____ level.

Accepted Answer

A)  goal, mission, tactical 
B)  objective, operational, mission 
C)  operational goal, mission and tactical 
D)  mission, tactical, operational 
E)  tactical plan, operational, mission 
A)  goal, mission, tactical 
B)  objective, operational, mission 
C)  operational goal, mission and tactical 
D)  mission, tactical, operational 
E)  tactical plan, operational, mission

Question 15

Jerrica,a finance manager at LRV industries,is asked by her boss to develop a plan in the event that company sales drop by 20 percent or more. This type of plan is known as a(n):

Accepted Answer

A)  Contingency planning 
B)  Financial planning 
C)  Crisis planning 
D)  Consumer protection 
E)  Environmental planning 
A)  Contingency planning 
B)  Financial planning 
C)  Crisis planning 
D)  Consumer protection 
E)  Environmental planning

Question 16

Step 1 in the organizational planning process is to review progress.

Accepted Answer

A) True 
 B)False

Question 17

Planning cannot tame a turbulent environment.

Accepted Answer

A) True 
 B)False

Question 18

The use of managerial and organizational tools to direct resources toward accomplishing strategic results is known as ___________.

Accepted Answer

The answer of The use of managerial and organizational tools...

Question 19

Some firms engage in crisis planning to enable them to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization.

Accepted Answer

A) True 
 B)False

Question 20

Better-Than-The-Rest,Inc.'s ability to market its products better than its competitors is an example of its core competence.

Accepted Answer

A) True 
 B)False

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Which of the following represent plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities?

The official goals of the organization are best represented by the ____.

The crisis management plan should be a ____ that specifies the actions to be taken,and by whom,if a crisis occurs.

The crisis management plan should be a(n)____________________ that specifies the actions to be taken,and by whom,if a crisis occurs.

____________________ define the action steps by which an organization intends to attain its strategic goals.

A desired future state that the individual or organization attempts to realize is a goal.

At Save-tech,Sophia,director of marketing,is a member of a cross-functional group of managers and employees. The purpose of the group is to gain a deep understanding company's competitive environment and periodically present these findings to top management. Sophia is involved in what type of team?

A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called ____________________.

The two stages of crisis planning include:

Which of the following is NOT involved in the stages of crisis planning?

The bargaining power of customers is one of Porter's five competitive forces.

specify future ends and specify today's means.

The is the basis for the strategic level of goals and plans which in turn shapes the and level.

Jerrica,a finance manager at LRV industries,is asked by her boss to develop a plan in the event that company sales drop by 20 percent or more. This type of plan is known as a(n):

Step 1 in the organizational planning process is to review progress.

Planning cannot tame a turbulent environment.

The use of managerial and organizational tools to direct resources toward accomplishing strategic results is known as ___________.

Some firms engage in crisis planning to enable them to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization.

Better-Than-The-Rest,Inc.'s ability to market its products better than its competitors is an example of its core competence.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 5: Managerial Planning and Goal Setting

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Which of the following represent plans developed at the organization's lower levels that specify action steps toward achieving operational goals and that support tactical planning activities?

The official goals of the organization are best represented by the ____.

The crisis management plan should be a ____ that specifies the actions to be taken,and by whom,if a crisis occurs.

The crisis management plan should be a(n)____________________ that specifies the actions to be taken,and by whom,if a crisis occurs.

____________________ define the action steps by which an organization intends to attain its strategic goals.

A desired future state that the individual or organization attempts to realize is a goal.

At Save-tech,Sophia,director of marketing,is a member of a cross-functional group of managers and employees. The purpose of the group is to gain a deep understanding company's competitive environment and periodically present these findings to top management. Sophia is involved in what type of team?

A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called ____________________.

The two stages of crisis planning include:

Which of the following is NOT involved in the stages of crisis planning?

The bargaining power of customers is one of Porter's five competitive forces.

____ specify future ends and ____ specify today's means.

The ____ is the basis for the strategic level of goals and plans which in turn shapes the ____ and ____ level.

Jerrica,a finance manager at LRV industries,is asked by her boss to develop a plan in the event that company sales drop by 20 percent or more. This type of plan is known as a(n):

Step 1 in the organizational planning process is to review progress.

Planning cannot tame a turbulent environment.

The use of managerial and organizational tools to direct resources toward accomplishing strategic results is known as ___________.

Some firms engage in crisis planning to enable them to cope with unexpected events that are so sudden and devastating that they have the potential to destroy the organization.

Better-Than-The-Rest,Inc.'s ability to market its products better than its competitors is an example of its core competence.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

specify future ends and specify today's means.

The is the basis for the strategic level of goals and plans which in turn shapes the and level.