Question 1

Award banquets, gift exchanges, and other informal and formal communicative events in the workplace are considered ______.

Accepted Answer

A)  symbolic artifacts 
B)  role artifacts 
C)  interactive elements 
D)  contextual elements 
A)  symbolic artifacts 
B)  role artifacts 
C)  interactive elements 
D)  contextual elements

Question 2

Which statement is true regarding work-spouse relationships?

Accepted Answer

A)  Because they are intimate, they inevitably lead to romantic relationships. 
B)  They occur in coworkers who are physically attracted to one another. 
C)  The participants can encounter blurred personal and professional boundaries. 
D)  They are motivated by a need for excitement and adventure. 
A)  Because they are intimate, they inevitably lead to romantic relationships. 
B)  They occur in coworkers who are physically attracted to one another. 
C)  The participants can encounter blurred personal and professional boundaries. 
D)  They are motivated by a need for excitement and adventure.

Question 3

The three stages of workplace socialization are the anticipatory stage, the performance stage, and the exit stage.

Accepted Answer

A) True 
 B)False

Question 4

Why is the exit stage of socialization important?

Accepted Answer

A)  It affects the anticipatory stage of socialization when the exiting employee starts a new job. 
B)  It affects the quality of the training of an individual's replacement. 
C)  It determines the post-separation perception of the employer and employee toward one another. 
D)  It can affect the employee's ability to obtain a good recommendation. 
A)  It affects the anticipatory stage of socialization when the exiting employee starts a new job. 
B)  It affects the quality of the training of an individual's replacement. 
C)  It determines the post-separation perception of the employer and employee toward one another. 
D)  It can affect the employee's ability to obtain a good recommendation.

Question 5

Relationships between collegial peers are characterized by high levels of self-disclosure and trust.

Accepted Answer

A) True 
 B)False

Question 6

Communication networks are the means through which workplace messages are transmitted between and among coworkers.

Accepted Answer

A) True 
 B)False

Question 7

What is the most common type of workplace friendship disengagement?

Accepted Answer

A)  state-of-relationship talk 
B)  cost escalation 
C)  depersonalization 
D)  displaced dissent 
A)  state-of-relationship talk 
B)  cost escalation 
C)  depersonalization 
D)  displaced dissent

Question 8

Downward communication is a short and simple yet serious statement uttered by a superior and targeted toward a particular subordinate that is intended to reinforce appropriate work behavior and conduct.

Accepted Answer

A) True 
 B)False

Question 9

Compare and contrast formal communication networks and informal communication networks.

Accepted Answer

Formal networks are both prescribed and

Question 10

Justin is a recent college graduate who has been working at his first full-time job for about five months. Justin's roommate Steve hears all about Justin's new workplace and his frustrations with it nearly every day when he gets home. What type of workplace dissent is Justin expressing? What are some reasons that he may be choosing this type of dissent over the others?

Accepted Answer

Justin is expressing displaced dissent,

Question 11

The long-term interactions that occur between coworkers who work at the same organization are known as ______.

Accepted Answer

A)  organizational communication 
B)  workplace dissent 
C)  task talking 
D)  workplace relationships 
A)  organizational communication 
B)  workplace dissent 
C)  task talking 
D)  workplace relationships

Question 12

Any visible or tangible characteristic of a workplace that you can see, hear, or feel is referred to as an artifact.

Accepted Answer

A) True 
 B)False

Question 13

Workers who express upward dissent tend to have a low-quality relationship with their superiors, marred by distrust.

Accepted Answer

A) True 
 B)False

Question 14

Which of these is a tendency of those who engage in displaced dissent?

Accepted Answer

A)  They are comfortable with conflict. 
B)  They fear retaliation. 
C)  They also engage in upward dissent. 
D)  They hold managerial positions. 
A)  They are comfortable with conflict. 
B)  They fear retaliation. 
C)  They also engage in upward dissent. 
D)  They hold managerial positions.

Question 15

How does a strong work culture differ from a weak work culture?

Accepted Answer

A strong culture has artifacts that are

Question 16

Tyson and Belinda have bonded over their sarcastic complaints about their boss, Judith, for more than two years. Belinda notices Tyson spending more time in Judith's office and asks Tyson what is happening. He admits he and Judith are dating. Belinda tells him this horrifies her and if he continues to see Judith they can no longer be friends. Tyson tells Belinda he does not intend to stop dating Judith and is hurt that Belinda feels this way. They agree they are no longer friends and, from now on, will talk only if they must in the course of their work. What form of disengagement does this represent?

Accepted Answer

A)  state-of-relationship talk 
B)  depersonalization 
C)  cost escalation 
D)  cold shouldering 
A)  state-of-relationship talk 
B)  depersonalization 
C)  cost escalation 
D)  cold shouldering

Question 17

What are the functions of horizontal communication?

Accepted Answer

Horizontal communication occur

Question 18

At the toy company Marnie works for, there is a big holiday celebration every year for employees at a catering hall with a grab bag giveaway of the company's newest toys. Which artifact is the holiday celebration considered to be?

Accepted Answer

A)  symbolic artifact 
B)  role artifact 
C)  interactive element 
D)  contextual element 
A)  symbolic artifact 
B)  role artifact 
C)  interactive element 
D)  contextual element

Question 19

Katrina called a meeting with Matthew to discuss his performance evaluation. She discussed his progress on the current tasks and asked if he had any questions moving forward. This is an example of what kind of communication network?

Accepted Answer

A)  downward communication 
B)  upward communication 
C)  horizontal communication 
D)  lateral communication 
A)  downward communication 
B)  upward communication 
C)  horizontal communication 
D)  lateral communication

Award banquets, gift exchanges, and other informal and formal communicative events in the workplace are considered ______.

Which statement is true regarding work-spouse relationships?

The three stages of workplace socialization are the anticipatory stage, the performance stage, and the exit stage.

Why is the exit stage of socialization important?

Relationships between collegial peers are characterized by high levels of self-disclosure and trust.

Communication networks are the means through which workplace messages are transmitted between and among coworkers.

What is the most common type of workplace friendship disengagement?

Downward communication is a short and simple yet serious statement uttered by a superior and targeted toward a particular subordinate that is intended to reinforce appropriate work behavior and conduct.

Compare and contrast formal communication networks and informal communication networks.

The long-term interactions that occur between coworkers who work at the same organization are known as ______.

Any visible or tangible characteristic of a workplace that you can see, hear, or feel is referred to as an artifact.

Workers who express upward dissent tend to have a low-quality relationship with their superiors, marred by distrust.

Which of these is a tendency of those who engage in displaced dissent?

How does a strong work culture differ from a weak work culture?

What are the functions of horizontal communication?

At the toy company Marnie works for, there is a big holiday celebration every year for employees at a catering hall with a grab bag giveaway of the company's newest toys. Which artifact is the holiday celebration considered to be?

Katrina called a meeting with Matthew to discuss his performance evaluation. She discussed his progress on the current tasks and asked if he had any questions moving forward. This is an example of what kind of communication network?

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Listening

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

The Art of Interviews: Understanding the Process, Types of Questions, and Importance of First Impressions

Filters

Exam 9: Workplace and Organizational Communication

Award banquets, gift exchanges, and other informal and formal communicative events in the workplace are considered ______.

Which statement is true regarding work-spouse relationships?

The three stages of workplace socialization are the anticipatory stage, the performance stage, and the exit stage.

Why is the exit stage of socialization important?

Relationships between collegial peers are characterized by high levels of self-disclosure and trust.

Communication networks are the means through which workplace messages are transmitted between and among coworkers.

What is the most common type of workplace friendship disengagement?

Downward communication is a short and simple yet serious statement uttered by a superior and targeted toward a particular subordinate that is intended to reinforce appropriate work behavior and conduct.

Compare and contrast formal communication networks and informal communication networks.

The long-term interactions that occur between coworkers who work at the same organization are known as ______.

Any visible or tangible characteristic of a workplace that you can see, hear, or feel is referred to as an artifact.

Workers who express upward dissent tend to have a low-quality relationship with their superiors, marred by distrust.

Which of these is a tendency of those who engage in displaced dissent?

How does a strong work culture differ from a weak work culture?

What are the functions of horizontal communication?

At the toy company Marnie works for, there is a big holiday celebration every year for employees at a catering hall with a grab bag giveaway of the company's newest toys. Which artifact is the holiday celebration considered to be?

Katrina called a meeting with Matthew to discuss his performance evaluation. She discussed his progress on the current tasks and asked if he had any questions moving forward. This is an example of what kind of communication network?

Communication in the 21st Century

Perception, Self, and Communication

Verbal Communication

Nonverbal Communication

Listening

Communication, Culture, and Diversity

Interpersonal Communication

Small Group and Team Communication

Communication and New Media

Selecting Your Topic and Knowing Your Audience

Organizing Your Presentation

Delivering Your Presentations

Informative Presentations

Persuasive Presentations

The Art of Interviews: Understanding the Process, Types of Questions, and Importance of First Impressions

Filters