Exam 9: Workplace and Organizational Communication

An adventure tourism company has a company slogan, "Live each day to the fullest," in its mission statement and website. This slogan drives the employees' work behavior. This is an example of ______.

The three levels of workplace culture are artifacts, traditions, and assumptions.

Face-to-face interactions, written communication, mediated communication, and mass communication are all forms of ______, or the means through which workplace messages are transmitted.

According to the text, which is one way in which workplace friends might disengage from each other?

What are the two types of communication climate and which type is more likely to foster free flow of communication? Why?

The glassdoor.com website, which allows for employees to post reviews of organizations, could easily function as a tool for compiling information and reviews on a variety of workplaces, otherwise known as the ______ stage of ______.

Employees gather information about the workplace and reflect on the meaning of work during the anticipatory stage of workplace socialization.

Which statement best defines workplace culture?

Sarah and Joe are both sales members for their company's executive sales team. Sarah has worked for the company for about two years longer than Joe has. She experiences some of the perks of seniority (e.g., higher salary and established relationships with supervisors) but nonetheless fills the same position as him. Which type of workplace relationship is Sarah and Joe's?

Which of these is a type of artifact in an organization?

Downward communication is an example of a(n) ______ communication network.

Physical proximity increases the chances of both workplace friendships and romances developing.

In information peer relationships, what type of self-disclosure and communication exist?

Describe what a defensive communication climate might look like.

In which stage of workplace socialization do individuals enter the encounter and metamorphosis stages?

Beth and Diana have been workplace friends for several years, but recently, Diana became upset with Beth when Beth told Diana's boss that Diana was looking for other jobs. Over time, Diana slowly stopped communicating with Beth at all, aside from when necessary for work-related tasks, and their friendship ultimately ended. How did their friendship end?

Which type of workplace peer relationship is the most common?

What type of peer might talk to you about work concerns and possibly give you advice about the steps to take on an upcoming maternity leave?

Which of these is considered an organizational information-seeking strategy?

When workers believe their superiors will take their concerns seriously and don't fear retaliation, what type of dissent to do they usually choose?