Exam 9: Workplace and Organizational Communication

Give an example of cost escalation as a strategy in friendship disengagement.

What is the most prevalent channel in today's workplace?

When complaints and concerns are discussed with coworkers rather than superiors, it is known as ______.

Work-spouse relationships are one type of romantic relationship.

How do organizational newcomers learn what they need to know to become contributing members of the workplace?

How are workplace romantic relationships like workplace friendships?

Workers may play the hero, the outlaw, the high priest, or a cabal member at their workplace. This is an example of ______ elements of cultural artifacts in the workplace.

What is the value of expressing workplace dissent?

When does workplace dissent begin typically? Give an example of something that might begin the dissent.

Which level of workplace culture is most easily observed and why? Give an example of something you may observe at that level as you begin working for a company or organization that tells you something about its workplace culture.

Which of these helps to facilitate the way workplace members move from the encounter phase to the metamorphosis phase of the assimilation stage of workplace socialization?

Under what condition might an employee feel upward dissent is the best choice?

In Phoebe's first meeting with her new boss, she is told that in her new job, the more questions she asks, the better. What is this type of message called?

What are the positive and negative outcomes of office gossip?

The choice of which kind of dissent to use is often based on the perception of whether the response to the trigger event will be viewed as constructive or adversarial.

Workplace culture does not simply exist; it is communicatively created by its members.

Robert is Sarah's assistant. Each morning, Robert presents a list of relevant updates and/or messages left for Sarah from the previous workday when he brings her a coffee. Robert's communication to Sarah is an example of ______ communication.

Employees hope to embrace the norms and values of the workplace during the ______ phase of assimilation.

Gabriella and Brian were asked by their manager to work together on implementing a new computer system. They greet each other each day with a warm "Hello" and discuss their progress and what needs to be done. Throughout the day, they consult each other on the particulars of the new technology. What type of workplace peer relationship do they have?

The foundations of a workplace's existence, such as its history or location, are classified as ______ of workplace artifacts.