Exam 4: Communicating Across Cultures

Which of the following terms refers to how something is said rather than the content?

International managers can most likely cultivate trust in cross-cultural communications by doing all of the following EXCEPT ________.

The considerable variation between Americans and Chinese in the use of silence during meetings is an aspect of ________.

Which of the following characteristics is shared by both openness in communication and resilience in communication?

The tendency of Americans to look people in the eye contrasts with the tendency of Japanese people to bow their heads. Such differences are categorized as ________.

Which of the following is a true statement about polychronic cultures?

In a brief essay, discuss some of the cultural variables that create noise in the communication process between Americans and Arabs.

In the Greek culture, a manager's primary role is to ________.

________ is the process in which people look for the explanation of another person's behavior.

What kinds of personal abilities and behaviors have been shown to facilitate intercultural communication effectiveness (ICE)?

The Japanese preference for humanity, reciprocity, and analytic logic is known as ________.

According to Kim's research, which of the following is a personality trait associated with resilience?

Which of the following terms refers to any cultural variables that undermine the communication of intended meaning?

Which of the following is NOT one of the reasons that language frequently causes miscommunication during international business situations?

Subtle differences in eye behavior are known as ________.

How does the flow of information differ within organizations based in high-context cultures and low-context cultures?

Studies by Mintzberg demonstrate that most managers spend ________ of their time talking to people.

What are some of the differences between Japanese and American communication styles? What can American managers do to improve business communications with Japanese managers?

Larry is a top-level manager at Smart-Tech, an American semiconductor firm. Larry is heavily involved in the negotiation procedures between Smart-Tech and a Saudi Arabian financial group. The Arabs want to invest in the semiconductor industry by entering into a joint-venture with Smart-Tech. Smart-Tech and the Saudi Arabian financial group plan to build two semiconductor manufacturing facilities--one in the U.S. and one in Saudi Arabia. Larry has recently arrived in Saudi Arabia for the purpose of negotiating the final terms of the contract. Which of the following undermines the argument that Larry should express his doubts about aspects of the contract during open meetings with the Arab group?

How do cultural differences affect the way firms conduct e-commerce?