Question 1

________ are elements of nonverbal communication.

Accepted Answer

A)  Ethnicity and language 
B)  Proxemics and ethnicity 
C)  Kinesic behavior and proxemics 
D)  Language and object language 
A)  Ethnicity and language 
B)  Proxemics and ethnicity 
C)  Kinesic behavior and proxemics 
D)  Language and object language

Question 2

What is the best method for avoiding miscommunications?

Accepted Answer

A)  taking detailed notes 
B)  learning foreign phrases 
C)  practicing projective listening 
D)  relying on a language interpreter 
A)  taking detailed notes 
B)  learning foreign phrases 
C)  practicing projective listening 
D)  relying on a language interpreter

Question 3

According to the EU, Google is violating privacy laws by ________.

Accepted Answer

A)  selling photos of users' homes 
B)  storing users' search results and IP addresses 
C)  sharing users' computer addresses with other users 
D)  posting users' personal data on social networking sites 
A)  selling photos of users' homes 
B)  storing users' search results and IP addresses 
C)  sharing users' computer addresses with other users 
D)  posting users' personal data on social networking sites

Question 4

Which of the following is NOT true about monochronic cultures?

Accepted Answer

A)  Time is viewed as something to be spent. 
B)  Monochronic people change plans frequently. 
C)  Monochronic people focus on one task at a time. 
D)  Short-term relationships are normal and acceptable. 
A)  Time is viewed as something to be spent. 
B)  Monochronic people change plans frequently. 
C)  Monochronic people focus on one task at a time. 
D)  Short-term relationships are normal and acceptable.

Question 5

Which of the following is most likely a characteristic of low-context cultures?

Accepted Answer

A)  Work and social relationships are inseparable. 
B)  Individuals base meaning on subtle gestures. 
C)  Individuals must read between the lines. 
D)  Feelings are expressed in words. 
A)  Work and social relationships are inseparable. 
B)  Individuals base meaning on subtle gestures. 
C)  Individuals must read between the lines. 
D)  Feelings are expressed in words.

Question 6

Which of the following is a true statement?

Accepted Answer

A)  Monochronic cultures experience time in a linear way; polychronic cultures view time as having a past, present, and future. 
B)  Monochronic cultures treat time as a tool for bringing order to life; polychronic cultures tolerate many events occurring simultaneously. 
C)  Monochronic cultures experience time in a non-linear way; polychronic cultures view time as having a past, present, and future. 
D)  Monochronic cultures tolerate many events occurring simultaneously; polychronic cultures treat time as a tool for bringing order to life. 
A)  Monochronic cultures experience time in a linear way; polychronic cultures view time as having a past, present, and future. 
B)  Monochronic cultures treat time as a tool for bringing order to life; polychronic cultures tolerate many events occurring simultaneously. 
C)  Monochronic cultures experience time in a non-linear way; polychronic cultures view time as having a past, present, and future. 
D)  Monochronic cultures tolerate many events occurring simultaneously; polychronic cultures treat time as a tool for bringing order to life.

Question 7

Which of the following terms refers to the process of sharing meaning by transmitting messages through media such as words, behavior, or material artifacts?

Accepted Answer

A)  differentiation 
B)  attribution 
C)  communication 
D)  expropriation 
A)  differentiation 
B)  attribution 
C)  communication 
D)  expropriation

Question 8

Recognizing that one's knowledge, perceptions, and beliefs are valid only for oneself and not for everyone else is known as ________.

Accepted Answer

A)  other-oriented role behavior 
B)  orientation to knowledge 
C)  tolerance for ambiguity 
D)  interaction posture 
A)  other-oriented role behavior 
B)  orientation to knowledge 
C)  tolerance for ambiguity 
D)  interaction posture

Question 9

All of the following are common characteristics of people from high-contact cultures EXCEPT that they ________.

Accepted Answer

A)  tough others frequently 
B)  live in warmer climates 
C)  prefer to work alone 
D)  stand close to others 
A)  tough others frequently 
B)  live in warmer climates 
C)  prefer to work alone 
D)  stand close to others

Question 10

Research by the World Values Study Group shows that people from ________ have the highest degree of trust in others.

Accepted Answer

A)  China 
B)  Brazil 
C)  Turkey 
D)  Romania 
A)  China 
B)  Brazil 
C)  Turkey 
D)  Romania

Question 11

Larry is a top-level manager at Smart-Tech, an American semiconductor firm. Larry is heavily involved in the negotiation procedures between Smart-Tech and a Saudi Arabian financial group. The Arabs want to invest in the semiconductor industry by entering into a joint-venture with Smart-Tech. Smart-Tech and the Saudi Arabian financial group plan to build two semiconductor manufacturing facilities--one in the U.S. and one in Saudi Arabia. Smart-Tech executives are considering the idea of negotiating the final terms of the contract via videoconferences rather than sending Larry and his team to Saudi Arabia. Which of the following undermines the argument that Larry should negotiate via videoconference?

Accepted Answer

A)  Middle Easterners are skeptical of using technology. 
B)  The Middle Eastern culture is low-contact and low-context. 
C)  Business transactions in the Middle East tend to be lengthy and primarily nonverbal. 
D)  Relationships and hospitality are prerequisites for business transactions in the Middle East. 
A)  Middle Easterners are skeptical of using technology. 
B)  The Middle Eastern culture is low-contact and low-context. 
C)  Business transactions in the Middle East tend to be lengthy and primarily nonverbal. 
D)  Relationships and hospitality are prerequisites for business transactions in the Middle East.

Question 12

Explain the difference between the Asian and American views of silence.

Accepted Answer

Asian communication is listening-centere

Question 13

What cultural variables create noise in cross-cultural communication? Use the steps in the communication process to explain methods of controlling cultural noise.

Accepted Answer

Cultural variables can affect the commun

Question 14

Which of the following is recognized as a low-contact culture?

Accepted Answer

A)  Eastern Europeans 
B)  Arabs 
C)  South Americans 
D)  Asians 
A)  Eastern Europeans 
B)  Arabs 
C)  South Americans 
D)  Asians

Question 15

International managers working in the Middle East should do all of the following for effective communication EXCEPT ________.

Accepted Answer

A)  conducting business personally 
B)  being flexible regarding schedules 
C)  expressing doubts in group settings 
D)  taking time to form friendships 
A)  conducting business personally 
B)  being flexible regarding schedules 
C)  expressing doubts in group settings 
D)  taking time to form friendships

Question 16

As an American manager sent on assignment to Saudi Arabia, what can you do to improve cross-cultural communication?

Accepted Answer

The guidelines for doing business in the

Question 17

What is the difference between high-contact and low-contact cultures? Provide examples of each.

Accepted Answer

High contact cultures (e.g., South Ameri

Question 18

Why is trust important in communication? How can trust be cultivated in business relationships?

Accepted Answer

Effective communication depends on the i

Question 19

All of the following are characteristic of the Japanese ningensei style of communication EXCEPT ________.

Accepted Answer

A)  explicitness 
B)  reciprocity 
C)  receiver orientation 
D)  delayed feedback 
A)  explicitness 
B)  reciprocity 
C)  receiver orientation 
D)  delayed feedback

Question 20

What is the difference between high-context and low-context cultures? In which type of culture would you prefer to work? Why?

Accepted Answer

In high-context cultures (e.g., Asia, Mi

________ are elements of nonverbal communication.

What is the best method for avoiding miscommunications?

According to the EU, Google is violating privacy laws by ________.

Which of the following is NOT true about monochronic cultures?

Which of the following is most likely a characteristic of low-context cultures?

Which of the following is a true statement?

Which of the following terms refers to the process of sharing meaning by transmitting messages through media such as words, behavior, or material artifacts?

Recognizing that one's knowledge, perceptions, and beliefs are valid only for oneself and not for everyone else is known as ________.

All of the following are common characteristics of people from high-contact cultures EXCEPT that they ________.

Research by the World Values Study Group shows that people from ________ have the highest degree of trust in others.

Explain the difference between the Asian and American views of silence.

What cultural variables create noise in cross-cultural communication? Use the steps in the communication process to explain methods of controlling cultural noise.

Which of the following is recognized as a low-contact culture?

International managers working in the Middle East should do all of the following for effective communication EXCEPT ________.

As an American manager sent on assignment to Saudi Arabia, what can you do to improve cross-cultural communication?

What is the difference between high-contact and low-contact cultures? Provide examples of each.

Why is trust important in communication? How can trust be cultivated in business relationships?

All of the following are characteristic of the Japanese ningensei style of communication EXCEPT ________.

What is the difference between high-context and low-context cultures? In which type of culture would you prefer to work? Why?

Assessing the Environment Political, Economic, Legal, Technological

Managing Interdependence Social Responsibility and Ethics

Understanding the Role of Culture

Cross Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Staffing Training and Compensation for Global Operations

Developing a Global Management Cadre

Motivating and Leading

Filters

Exam 4: Communicating Across Cultures

________ are elements of nonverbal communication.

What is the best method for avoiding miscommunications?

According to the EU, Google is violating privacy laws by ________.

Which of the following is NOT true about monochronic cultures?

Which of the following is most likely a characteristic of low-context cultures?

Which of the following is a true statement?

Which of the following terms refers to the process of sharing meaning by transmitting messages through media such as words, behavior, or material artifacts?

Recognizing that one's knowledge, perceptions, and beliefs are valid only for oneself and not for everyone else is known as ________.

All of the following are common characteristics of people from high-contact cultures EXCEPT that they ________.

Research by the World Values Study Group shows that people from ________ have the highest degree of trust in others.

Explain the difference between the Asian and American views of silence.

What cultural variables create noise in cross-cultural communication? Use the steps in the communication process to explain methods of controlling cultural noise.

Which of the following is recognized as a low-contact culture?

International managers working in the Middle East should do all of the following for effective communication EXCEPT ________.

As an American manager sent on assignment to Saudi Arabia, what can you do to improve cross-cultural communication?

What is the difference between high-contact and low-contact cultures? Provide examples of each.

Why is trust important in communication? How can trust be cultivated in business relationships?

All of the following are characteristic of the Japanese ningensei style of communication EXCEPT ________.

What is the difference between high-context and low-context cultures? In which type of culture would you prefer to work? Why?

Assessing the Environment Political, Economic, Legal, Technological

Managing Interdependence Social Responsibility and Ethics

Understanding the Role of Culture

Cross Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Staffing Training and Compensation for Global Operations

Developing a Global Management Cadre

Motivating and Leading

Filters