Question 1

A migration plan contains two major elements. They are _____.

Accepted Answer

A)  challenging and motivation 
B)  change and assessment 
C)  conversion and testing 
D)  supportive and maintenance 
E)  technical and organizational 
A)  challenging and motivation 
B)  change and assessment 
C)  conversion and testing 
D)  supportive and maintenance 
E)  technical and organizational

Question 2

Distinguish between level 1 system support and level 2 system support.

Accepted Answer

Most organizations provide a help desk.

Question 3

Enumerate a few common sources of change requests.

Accepted Answer

The most common source of changes reques

Question 4

During a change management process the potential adopters that would readily accept a new system are normally _____%.

Accepted Answer

A)  5-10 
B)  20-30 
C)  40-50 
D)  50-60 
E)  60-70 
A)  5-10 
B)  20-30 
C)  40-50 
D)  50-60 
E)  60-70

Question 5

If a project team wants to employ a conversion strategy that minimizes risk, what will its choices be? What circumstances might dictate the use of the lowest risk conversion strategy?

Accepted Answer

To minimize risk as much as possible, th

Question 6

Tim and Sara need to provide conversion advice to the IAM-POOR company when it converts the concrete manufacturing and mixing computer system. IAM-POOR is looking for a low cost conversion strategy. What conversion modules and style should they recommend?

Accepted Answer

A)  modular and phased 
B)  pilot and direct 
C)  pilot and parallel 
D)  whole system and direct 
E)  whole system and parallel 
A)  modular and phased 
B)  pilot and direct 
C)  pilot and parallel 
D)  whole system and direct 
E)  whole system and parallel

Question 7

It makes sense to use computer-based training (CBT) in collectivistic cultures because CBT allows the users to go at their pace.

Accepted Answer

A) True 
 B)False

Question 8

Postimplementation activities include _____.

Accepted Answer

A)  project assessment 
B)  system maintenance 
C)  system support 
D)  system support and system maintenance 
E)  system support, system maintenance, and project assessment 
A)  project assessment 
B)  system maintenance 
C)  system support 
D)  system support and system maintenance 
E)  system support, system maintenance, and project assessment

Question 9

Discuss the cost-benefit analysis that accompanies the decision of accepting or rejecting an opportunity to change.

Accepted Answer

When faced with an opportunity to change

Question 10

A system review is typically conducted _____.

Accepted Answer

A)  right after the system is implemented 
B)  just before the system is implemented 
C)  during the project initiation phase 
D)  several months after the system is installed 
E)  during the project team review 
A)  right after the system is implemented 
B)  just before the system is implemented 
C)  during the project initiation phase 
D)  several months after the system is installed 
E)  during the project team review

Question 11

The three major steps to the conversion plan before commencement of operations are to install hardware, install software, and convert data; usually these steps must be done sequentially at any one location.

Accepted Answer

A) True 
 B)False

Question 12

Helping the users to use the system after installation is called system maintenance.

Accepted Answer

A) True 
 B)False

Question 13

When an organization chooses to convert the separate and distinct modules of a system one module at a time, the organization is using pilot conversion approach.

Accepted Answer

A) True 
 B)False

Question 14

There are two basic strategies to motivating adoption of a new system: informational and economical.

Accepted Answer

A) True 
 B)False

Question 15

Parallel conversion is less risky than direct conversion because it has a greater chance of detecting bugs that have gone undiscovered in testing; pilot conversion is less risky than either phased or simultaneous conversion because if bugs do occur, they occur in only pilot test locations.

Accepted Answer

A) True 
 B)False

Question 16

There are three key roles in any major organizational change, the sponsor of the change, the change agent, and ___________.

Accepted Answer

A)  potential adopters 
B)  customers 
C)  users 
D)  project mangers 
E)  vendors 
A)  potential adopters 
B)  customers 
C)  users 
D)  project mangers 
E)  vendors

Question 17

The technical process during which the new system replaces the old system is called installation.

Accepted Answer

A) True 
 B)False

Question 18

The conversion approach that converts all locations at the same time is simultaneous conversion.

Accepted Answer

A) True 
 B)False

Question 19

What is project assessment? What are the goals of project assessment?

Accepted Answer

The goal of project assessment is to und

Question 20

The operations group takes care of system maintenance.

Accepted Answer

A) True 
 B)False

A migration plan contains two major elements. They are _____.

Distinguish between level 1 system support and level 2 system support.

Enumerate a few common sources of change requests.

During a change management process the potential adopters that would readily accept a new system are normally _____%.

If a project team wants to employ a conversion strategy that minimizes risk, what will its choices be? What circumstances might dictate the use of the lowest risk conversion strategy?

Tim and Sara need to provide conversion advice to the IAM-POOR company when it converts the concrete manufacturing and mixing computer system. IAM-POOR is looking for a low cost conversion strategy. What conversion modules and style should they recommend?

It makes sense to use computer-based training (CBT) in collectivistic cultures because CBT allows the users to go at their pace.

Postimplementation activities include _____.

Discuss the cost-benefit analysis that accompanies the decision of accepting or rejecting an opportunity to change.

A system review is typically conducted _____.

The three major steps to the conversion plan before commencement of operations are to install hardware, install software, and convert data; usually these steps must be done sequentially at any one location.

Helping the users to use the system after installation is called system maintenance.

When an organization chooses to convert the separate and distinct modules of a system one module at a time, the organization is using pilot conversion approach.

There are two basic strategies to motivating adoption of a new system: informational and economical.

Parallel conversion is less risky than direct conversion because it has a greater chance of detecting bugs that have gone undiscovered in testing; pilot conversion is less risky than either phased or simultaneous conversion because if bugs do occur, they occur in only pilot test locations.

There are three key roles in any major organizational change, the sponsor of the change, the change agent, and ___________.

The technical process during which the new system replaces the old system is called installation.

The conversion approach that converts all locations at the same time is simultaneous conversion.

What is project assessment? What are the goals of project assessment?

The operations group takes care of system maintenance.

Introduction to Systems Analysis and Design

Project Management

Requirements Determination

Business Process and Functional Modeling

Structural Modeling

Behavioral Modeling

Moving on to Design

Class and Method Design

Data Management Layer Design

Human Computer Interaction Layer Design

Physical Architecture Layer Design

Construction

Filters

Exam 13: Installation and Operations

A migration plan contains two major elements. They are _____.

Distinguish between level 1 system support and level 2 system support.

Enumerate a few common sources of change requests.

During a change management process the potential adopters that would readily accept a new system are normally _____%.

If a project team wants to employ a conversion strategy that minimizes risk, what will its choices be? What circumstances might dictate the use of the lowest risk conversion strategy?

Tim and Sara need to provide conversion advice to the IAM-POOR company when it converts the concrete manufacturing and mixing computer system. IAM-POOR is looking for a low cost conversion strategy. What conversion modules and style should they recommend?

It makes sense to use computer-based training (CBT) in collectivistic cultures because CBT allows the users to go at their pace.

Postimplementation activities include _____.

Discuss the cost-benefit analysis that accompanies the decision of accepting or rejecting an opportunity to change.

A system review is typically conducted _____.

The three major steps to the conversion plan before commencement of operations are to install hardware, install software, and convert data; usually these steps must be done sequentially at any one location.

Helping the users to use the system after installation is called system maintenance.

When an organization chooses to convert the separate and distinct modules of a system one module at a time, the organization is using pilot conversion approach.

There are two basic strategies to motivating adoption of a new system: informational and economical.

Parallel conversion is less risky than direct conversion because it has a greater chance of detecting bugs that have gone undiscovered in testing; pilot conversion is less risky than either phased or simultaneous conversion because if bugs do occur, they occur in only pilot test locations.

There are three key roles in any major organizational change, the sponsor of the change, the change agent, and ___________.

The technical process during which the new system replaces the old system is called installation.

The conversion approach that converts all locations at the same time is simultaneous conversion.

What is project assessment? What are the goals of project assessment?

The operations group takes care of system maintenance.

Introduction to Systems Analysis and Design

Project Management

Requirements Determination

Business Process and Functional Modeling

Structural Modeling

Behavioral Modeling

Moving on to Design

Class and Method Design

Data Management Layer Design

Human Computer Interaction Layer Design

Physical Architecture Layer Design

Construction

Filters