Exam 2: Certified Quality Auditor

Recognizing the need for a follow-up audit is the responsibility of the

Which of the following is the greatest benefit of an internal audit program to an organization?

The accuracy of quality audit documentation is especially important in which of the following situations?

The following portion of the test includes several Case Studies. Each Case Study includes introductory information about a specific company or audit situation, followed immediately by a set of questions related to the situation described and various audit-related documents, identified by company name. All of the audit-related documents for these Case Studies are presented in a separate booklet labeled: CONFIDENTIAL Audit Documents These documents were drawn from actual companies and are designed to be examples of genuine audit materials. Their format and contents have not been altered, and they are intended to represent working documents from everyday situations. Although the documents for the Case Studies are presented separately, the test will be scored as a whole, on a total of 150 questions. You may go back and check your work on any part of the examination until time is called at the end of the testing period. Two auditors are conducting an internal audit of the Quality Electronics and Elements Co. (QEE) system procedures. During the first day of the audit, the following observations were made. An outbound carton with obvious damage was examined by the auditor on the shipping dock. A shipment of six (6) boxes to Allied Supply was returned because the customer-required certifications did not accompany the product. Unsigned product verification documents were found on stored products. Of three (3) cartons found in the accepted materials station, only two of the cartons had labels indicating their contents. When the auditor pointed this out, a customer service representative immediately affixed the proper label to the one unlabeled carton. The auditor also found that "Accepted Material Traveler Cards" were not attached to any of the cartons in the accepted materials station. If the audit also revealed that customer-required certifications were not included with a shipment, a finding should be written against which department?

As the last step before distributing an audit plan, an auditor should have the plan

Management can best ensure support for the audit function from other departments by

Auditor independence includes freedom from which of the following?

Auditors who audit outside their own country should be familiar with

When is it acceptable to grant an extension of the time frame for a corrective action?

During an audit, the client learns that the auditor has recently completed a quality system audit of a major competitor. The client then questions the auditor about the competitor's audit results. The best action for the auditor to take is to

Which of the following qualifications would contribute most to an auditor being able to function effectively in various industrial or service disciplines?

Which of the following conclusions can be made by an auditor who observes that statistical process control (SPC) charts posted near operator workstations are done correctly and are regularly completed throughout the plant?

Measures of which of the following provide attributes data?

What action should an auditor take if an auditee responds to a procedural noncompliance by stating that the procedure conflicts with a written company policy?

Which of the following audit strategies is a common technique to assess compliance to a specific requirement at all locations where that requirement is applicable?

Which of the following authorities initially determines whether a third-party audit should be conducted?

A root cause of a nonconformance is defined as a problem that

Which of the following factors related to scheduling would most directly affect the performance of an audit?

The main function of an audit checklist is to

Who makes the final determination regarding the distribution of the audit report?