Question 1

Alberta Oil Corporation is planning to implement an open-door policy to deal with employee complaints. What is a key criterion for this policy to be successful?

Accepted Answer

A)  Managers must encourage employees to voice their complaints and listen honestly to those concerns. 
B)  Managers must ensure that employees come to them only with job-related concerns. 
C)  Managers must emphasize that they can offer solutions only on an advisory basis. 
D)  Managers must formalize the procedure and encourage employees to "start at the top." 
A)  Managers must encourage employees to voice their complaints and listen honestly to those concerns. 
B)  Managers must ensure that employees come to them only with job-related concerns. 
C)  Managers must emphasize that they can offer solutions only on an advisory basis. 
D)  Managers must formalize the procedure and encourage employees to "start at the top."

Question 2

Implied contract terms are terms that judges read into employment contracts when the written contract does not expressly deal with the matter.

Accepted Answer

A) True 
 B)False

Question 3

Progressive discipline is designed to force an employee to improve his or her performance.

Accepted Answer

A) True 
 B)False

Question 4

Whatever the reason for dismissal, it should be done with primary concern for the organization.

Accepted Answer

A) True 
 B)False

Question 5

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

Accepted Answer

A) True 
 B)False

Question 6

An example of a statutory right is an employee right to a safe workplace.

Accepted Answer

A) True 
 B)False

Question 7

In an organizational setting, discipline should be viewed as an educational process rather than a punishment.

Accepted Answer

A) True 
 B)False

Question 8

In law, negligence is the failure to honour established contracts.

Accepted Answer

A) True 
 B)False

Question 9

In a non-union workplace, which of the following complaint processes is most similar to a grievance procedure under a union contract?

Accepted Answer

A)  open-door management system 
B)  step-review system 
C)  at-will complaint process 
D)  peer-review system 
A)  open-door management system 
B)  step-review system 
C)  at-will complaint process 
D)  peer-review system

Question 10

Positive discipline relies on encouragement given to employees as a way to improve performance.

Accepted Answer

A) True 
 B)False

Question 11

Alternative dispute resolution (ADR)is a relatively recent development utilized in non-union workplaces.

Accepted Answer

A) True 
 B)False

Question 12

It is not necessary that the employee be given an opportunity to explain his or her side of the issue during the investigative interview.

Accepted Answer

A) True 
 B)False

Question 13

Scenario 13.1
The Beer Pitt Inc. is a Canadian brewery that distributes premium lager beers across the country. Over the years, the company has been having problems with employees drinking on the job, resulting in arguments, fights, and back-ups on the production line. Because employees are unionized, it has always been difficult to determine that drinking on the job is the cause of the problems the company is experiencing since these problems have been occurring for decades. Recently, however, an employee was injured. The HR department wants to develop and implement new sets of disciplinary policies and procedures to help curb these problems.
-Refer to Scenario 13.1. The Beer Pitt must document all misconduct. Which of the following is NOT true about the completeness of the information?

Accepted Answer

A)  names of witnesses to the incident are not needed 
B)  behaviour exhibited by employees need not be included 
C)  consequences for action or behaviour are not important 
D)  date, time, and location of the incident are not important 
A)  names of witnesses to the incident are not needed 
B)  behaviour exhibited by employees need not be included 
C)  consequences for action or behaviour are not important 
D)  date, time, and location of the incident are not important

Question 14

Employees are rarely successful when they attempt to sue employees for wrongful dismissal.

Accepted Answer

A) True 
 B)False

Question 15

Using a positive discipline approach, which of the following is the best reason for giving an employee a paid decision-making leave?

Accepted Answer

A)  It is mandatory because of the law. 
B)  It gives an employee time to consider whether he or she wishes to remain with the organization. 
C)  It gives an employee time to consider a new job offer. 
D)  It is often used to let an irate employee "cool off." 
A)  It is mandatory because of the law. 
B)  It gives an employee time to consider whether he or she wishes to remain with the organization. 
C)  It gives an employee time to consider a new job offer. 
D)  It is often used to let an irate employee "cool off."

Question 16

When applying either progressive or positive discipline, it is important to maintain complete records of each step of the procedure.

Accepted Answer

A) True 
 B)False

Question 17

Employee rights issues frequently involve an employer's alleged invasion of an employee's right to privacy.

Accepted Answer

A) True 
 B)False

Question 18

The Field Corporation wishes to establish an effective disciplinary policy. Which of the following groups of managers should have primary responsibility to prevent or correct disciplinary problems?

Accepted Answer

A)  the immediate supervisors of employees 
B)  managers in the legal department 
C)  top-level managers 
D)  human resource managers 
A)  the immediate supervisors of employees 
B)  managers in the legal department 
C)  top-level managers 
D)  human resource managers

Question 19

Carmen, a new supervisor, wants to correctly document the ineffective performance of an employee. Which of the following would she NOT have to do?

Accepted Answer

A)  prepare a current performance appraisal of the employee 
B)  list the negative performance or behaviour exhibited by the employee 
C)  note the date, time, and location of the misconduct 
D)  record the consequences of the employee's action on the work unit 
A)  prepare a current performance appraisal of the employee 
B)  list the negative performance or behaviour exhibited by the employee 
C)  note the date, time, and location of the misconduct 
D)  record the consequences of the employee's action on the work unit

Question 20

Which of the following conditions must be met for an employer to summarily dismiss an employee in a non-union environment for off-duty conduct?

Accepted Answer

A)  The employer would have to prove that its interests are adversely affected by the conduct. 
B)  The employee must be employed on a full-time basis. 
C)  The employer must have a good human resource management department in place. 
D)  The employee cannot be from a minority group, as this would be discrimination. 
A)  The employer would have to prove that its interests are adversely affected by the conduct. 
B)  The employee must be employed on a full-time basis. 
C)  The employer must have a good human resource management department in place. 
D)  The employee cannot be from a minority group, as this would be discrimination.

Alberta Oil Corporation is planning to implement an open-door policy to deal with employee complaints. What is a key criterion for this policy to be successful?

Implied contract terms are terms that judges read into employment contracts when the written contract does not expressly deal with the matter.

Progressive discipline is designed to force an employee to improve his or her performance.

Whatever the reason for dismissal, it should be done with primary concern for the organization.

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

An example of a statutory right is an employee right to a safe workplace.

In an organizational setting, discipline should be viewed as an educational process rather than a punishment.

In law, negligence is the failure to honour established contracts.

In a non-union workplace, which of the following complaint processes is most similar to a grievance procedure under a union contract?

Positive discipline relies on encouragement given to employees as a way to improve performance.

Alternative dispute resolution (ADR)is a relatively recent development utilized in non-union workplaces.

It is not necessary that the employee be given an opportunity to explain his or her side of the issue during the investigative interview.

Employees are rarely successful when they attempt to sue employees for wrongful dismissal.

Using a positive discipline approach, which of the following is the best reason for giving an employee a paid decision-making leave?

When applying either progressive or positive discipline, it is important to maintain complete records of each step of the procedure.

Employee rights issues frequently involve an employer's alleged invasion of an employee's right to privacy.

The Field Corporation wishes to establish an effective disciplinary policy. Which of the following groups of managers should have primary responsibility to prevent or correct disciplinary problems?

Carmen, a new supervisor, wants to correctly document the ineffective performance of an employee. Which of the following would she NOT have to do?

Which of the following conditions must be met for an employer to summarily dismiss an employee in a non-union environment for off-duty conduct?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labour Relations

International Human Resources Management

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Exam 13: Employee Rights and Discipline

Alberta Oil Corporation is planning to implement an open-door policy to deal with employee complaints. What is a key criterion for this policy to be successful?

Implied contract terms are terms that judges read into employment contracts when the written contract does not expressly deal with the matter.

Progressive discipline is designed to force an employee to improve his or her performance.

Whatever the reason for dismissal, it should be done with primary concern for the organization.

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

An example of a statutory right is an employee right to a safe workplace.

In an organizational setting, discipline should be viewed as an educational process rather than a punishment.

In law, negligence is the failure to honour established contracts.

In a non-union workplace, which of the following complaint processes is most similar to a grievance procedure under a union contract?

Positive discipline relies on encouragement given to employees as a way to improve performance.

Alternative dispute resolution (ADR)is a relatively recent development utilized in non-union workplaces.

It is not necessary that the employee be given an opportunity to explain his or her side of the issue during the investigative interview.

Employees are rarely successful when they attempt to sue employees for wrongful dismissal.

Using a positive discipline approach, which of the following is the best reason for giving an employee a paid decision-making leave?

When applying either progressive or positive discipline, it is important to maintain complete records of each step of the procedure.

Employee rights issues frequently involve an employer's alleged invasion of an employee's right to privacy.

The Field Corporation wishes to establish an effective disciplinary policy. Which of the following groups of managers should have primary responsibility to prevent or correct disciplinary problems?

Carmen, a new supervisor, wants to correctly document the ineffective performance of an employee. Which of the following would she NOT have to do?

Which of the following conditions must be met for an employer to summarily dismiss an employee in a non-union environment for off-duty conduct?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Branding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management and the Employee Appraisal Process

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labour Relations

International Human Resources Management

Filters