Exam 5: Decision Making and Problem Solving

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Match each statement to the item listed below
Premises:
the negative tendency for members of a group to submit to peer pressure and endorse the majority opinion even if it individually is unacceptable
Responses:
focus group
groupthink
intuition
Correct Answer:
Verified
Premises:
Responses:
the negative tendency for members of a group to submit to peer pressure and endorse the majority opinion even if it individually is unacceptable
focus group
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_____________ can inspire creativity and innovation by sharing information on problems, removing obstacles, creating a climate of mutual respect and collaboration, and quickly rewarding acts of creativity and innovation.

(Short Answer)
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Which of the following steps typically comes last in the decision-making process?

(Multiple Choice)
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Effective problem solving and decision making may rely on both creativity and logic.

(True/False)
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Decisions made at the middle-management level are typically classified as strategic decisions.

(True/False)
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Right-brain thinking is primarily emotional.

(True/False)
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In participatory decision making, conflict is considered an asset.

(True/False)
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With PDM, employees have __________.

(Multiple Choice)
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_________________________ are judgmental and critical and serve as put-downs that stifle others' creativity.

(Short Answer)
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Which of the following is not a mental lock that prevents innovative thinking?

(Multiple Choice)
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A decision made in combination with others is often referred to as a __________.

(Multiple Choice)
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Creativity involves __________.

(Multiple Choice)
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To enhance decision making, __________.

(Multiple Choice)
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Brainstorming __________.

(Multiple Choice)
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Effective managers make sure decisions are made at the lowest level possible.

(True/False)
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The modified Delphi Technique makes the Delphi Technique more open-ended.

(True/False)
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Decisions made at the executive level are typically classified as administrative decisions.

(True/False)
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Match each statement to the item listed below
Premises:
the process of breaking old connections and making useful new ones
Responses:
intuition
divergent thinking
groupthink
Correct Answer:
Verified
Premises:
Responses:
the process of breaking old connections and making useful new ones
intuition
(Matching)
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Describe the SARA model and how law enforcement personnel can use it to help in decision making and problem solving.

(Essay)
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Habits people fall into without recognizing what they are doing are called __________.

(Multiple Choice)
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