Question 1

At Dell, running the computer before shipment is a(n) ____________________ control.

Accepted Answer

The answer of At Dell, running the computer before shipment...

Question 2

Merrill Lynch monitored a research analyst's e-mails, discovered illegal information sent to a client, and fired the analyst. Merrill Lynch's ____ helped reduce resistance to control.

Accepted Answer

A)  participation 
B)  flexibility 
C)  appropriate focus 
D)  high standards 
E)  verification procedures 
A)  participation 
B)  flexibility 
C)  appropriate focus 
D)  high standards 
E)  verification procedures

Question 3

Internal audits tend to be

Accepted Answer

A)  more expensive than external audits. 
B)  more specific than external audits. 
C)  more political than external audits. 
D)  more focused on efficiency. 
E)  All of these choices 
A)  more expensive than external audits. 
B)  more specific than external audits. 
C)  more political than external audits. 
D)  more focused on efficiency. 
E)  All of these choices

Question 4

Internal audits are not as effective as external audits.

Accepted Answer

A) True 
 B)False

Question 5

A target against which subsequent performance will be compared is a(n) ____________________.

Accepted Answer

The answer of A target against which subsequent performance will...

Question 6

Bureaucratic control focuses on enhanced performance that exceeds minimum acceptable standards.

Accepted Answer

A) True 
 B)False

Question 7

A nonprofit had volunteers show up to paint a building.  Unfortunately the paint ran out before the project was complete, so the volunteers went home early.  If the nonprofit had planned better it would have known: how many volunteers to expect, if more paint was needed how long it would take to get the paint, and to have materials ready for an additional project.  The nonprofit's control process needed

Accepted Answer

A)  timeliness. 
B)  accuracy. 
C)  integration with planning. 
D)  flexibility. 
E)  all of the above. 
A)  timeliness. 
B)  accuracy. 
C)  integration with planning. 
D)  flexibility. 
E)  all of the above.

Question 8

Because of both their ____________________ and ____________________ associated with international business, global organizations must take an especially pronounced strategic view of their control systems.

Accepted Answer

large size

Question 9

The nonmonetary budget that focuses on the hours of direct labor available for use is the ____________________ budget.

Accepted Answer

The answer of The nonmonetary budget that focuses on the...

Question 10

Managing receivables to make sure customers are paying their bills on time is an example of the need for ____ control.

Accepted Answer

A)  financial 
B)  information 
C)  physical 
D)  human 
E)  strategic 
A)  financial 
B)  information 
C)  physical 
D)  human 
E)  strategic

Question 11

A properly designed control system is important to an organization because it can be used to

Accepted Answer

A)  maximize costs. 
B)  anticipate, monitor, and respond to changing circumstances. 
C)  modify inappropriate organizational focus. 
D)  modify organizational standards. 
E)  reduce resistance to change. 
A)  maximize costs. 
B)  anticipate, monitor, and respond to changing circumstances. 
C)  modify inappropriate organizational focus. 
D)  modify organizational standards. 
E)  reduce resistance to change.

Question 12

When Boeing bought the aviation parts and services company Aviall, it stated that it expected to have no initial change in earnings and the following year a modest gain. It was

Accepted Answer

A)  attempting to control its external environment. 
B)  attempting to be timely with its controls. 
C)  integrating planning with control. 
D)  relying on bureaucratic controls. 
E)  None of these choices 
A)  attempting to control its external environment. 
B)  attempting to be timely with its controls. 
C)  integrating planning with control. 
D)  relying on bureaucratic controls. 
E)  None of these choices

Question 13

What is the problem with a university reward system that encourages faculty members to publish numerous research articles but fails to consider the quality of the articles?

Accepted Answer

A)  Overcontrol 
B)  Rewarding inefficiency 
C)  Inappropriate focus 
D)  No accountability 
E)  Too restrictive 
A)  Overcontrol 
B)  Rewarding inefficiency 
C)  Inappropriate focus 
D)  No accountability 
E)  Too restrictive

Question 14

The planning and controlling functions are interrelated.

Accepted Answer

A) True 
 B)False

Question 15

The purpose of control is to

Accepted Answer

A)  determine where the organization should be at some point in the future. 
B)  assess organizational performance relative to some desired goal. 
C)  determine how to structure the organization so as to carry out organizational plans. 
D)  get the organization's employees to work toward organizational goals. 
E)  verify that the organization's strategy is appropriate for its environment. 
A)  determine where the organization should be at some point in the future. 
B)  assess organizational performance relative to some desired goal. 
C)  determine how to structure the organization so as to carry out organizational plans. 
D)  get the organization's employees to work toward organizational goals. 
E)  verify that the organization's strategy is appropriate for its environment.

Question 16

Which of the following is NOT a type of operating budget?

Accepted Answer

A)  Production 
B)  Sales 
C)  Expense 
D)  Profit 
E)  Revenue 
A)  Production 
B)  Sales 
C)  Expense 
D)  Profit 
E)  Revenue

Question 17

A(n) ____ ratio is a measure of the firm's ability to meet its long-term financial obligations.

Accepted Answer

A)  liquidity 
B)  income 
C)  activity 
D)  operating 
E)  debt 
A)  liquidity 
B)  income 
C)  activity 
D)  operating 
E)  debt

Question 18

The credit crisis and the Federal Reserve's response to it faced criticism from Congress. The Treasury Department requested a review of the central bank's structure and governance. There is now broad support for auditing the Fed using the Government Accountability Office. The change in the economic and political environment of the Fed means the Fed needs to adapt its ____ control.

Accepted Answer

A)  structural 
B)  hierarchical 
C)  strategic 
D)  managerial 
E)  operations 
A)  structural 
B)  hierarchical 
C)  strategic 
D)  managerial 
E)  operations

Question 19

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

Accepted Answer

A)  structural goal 
B)  physical resource control 
C)  financial control 
D)  corrective strategy 
E)  control standard 
A)  structural goal 
B)  physical resource control 
C)  financial control 
D)  corrective strategy 
E)  control standard

Question 20

Everyone working or volunteering for Girl Scouts has a background check before they can work with girls or handle money. What kind of operations control is this?

Accepted Answer

A)  Preliminary 
B)  Feedback 
C)  Concurrent 
D)  Screening 
E)  Yes-no 
A)  Preliminary 
B)  Feedback 
C)  Concurrent 
D)  Screening 
E)  Yes-no

At Dell, running the computer before shipment is a(n) ____________________ control.

Merrill Lynch monitored a research analyst's e-mails, discovered illegal information sent to a client, and fired the analyst. Merrill Lynch's ____ helped reduce resistance to control.

Internal audits tend to be

Internal audits are not as effective as external audits.

A target against which subsequent performance will be compared is a(n) ____________________.

Bureaucratic control focuses on enhanced performance that exceeds minimum acceptable standards.

Because of both their and associated with international business, global organizations must take an especially pronounced strategic view of their control systems.

The nonmonetary budget that focuses on the hours of direct labor available for use is the ____________________ budget.

Managing receivables to make sure customers are paying their bills on time is an example of the need for ____ control.

A properly designed control system is important to an organization because it can be used to

When Boeing bought the aviation parts and services company Aviall, it stated that it expected to have no initial change in earnings and the following year a modest gain. It was

What is the problem with a university reward system that encourages faculty members to publish numerous research articles but fails to consider the quality of the articles?

The planning and controlling functions are interrelated.

The purpose of control is to

Which of the following is NOT a type of operating budget?

A(n) ____ ratio is a measure of the firm's ability to meet its long-term financial obligations.

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

Everyone working or volunteering for Girl Scouts has a background check before they can work with girls or handle money. What kind of operations control is this?

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, Quality and Productivity

Filters

Exam 19: Basic Elements of Control

At Dell, running the computer before shipment is a(n) ____________________ control.

Merrill Lynch monitored a research analyst's e-mails, discovered illegal information sent to a client, and fired the analyst. Merrill Lynch's ____ helped reduce resistance to control.

Internal audits tend to be

Internal audits are not as effective as external audits.

A target against which subsequent performance will be compared is a(n) ____________________.

Bureaucratic control focuses on enhanced performance that exceeds minimum acceptable standards.

Because of both their ____________________ and ____________________ associated with international business, global organizations must take an especially pronounced strategic view of their control systems.

The nonmonetary budget that focuses on the hours of direct labor available for use is the ____________________ budget.

Managing receivables to make sure customers are paying their bills on time is an example of the need for ____ control.

A properly designed control system is important to an organization because it can be used to

When Boeing bought the aviation parts and services company Aviall, it stated that it expected to have no initial change in earnings and the following year a modest gain. It was

What is the problem with a university reward system that encourages faculty members to publish numerous research articles but fails to consider the quality of the articles?

The planning and controlling functions are interrelated.

The purpose of control is to

Which of the following is NOT a type of operating budget?

A(n) ____ ratio is a measure of the firm's ability to meet its long-term financial obligations.

The ____ at McDonald's fast-food restaurants is to fill each order within 90 seconds and to have no customer wait longer than 3.5 minutes.

Everyone working or volunteering for Girl Scouts has a background check before they can work with girls or handle money. What kind of operations control is this?

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Managing Operations, Quality and Productivity

Filters

Because of both their and associated with international business, global organizations must take an especially pronounced strategic view of their control systems.