Exam 13: Managing Human Resources

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Match the following. You may use a response once, more than once, or not at all.
Last step in grievance resolution
Show of interest
How a labor contract comes into being
Collective bargaining
First step in forming a union
Certification election
Correct Answer:
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Last step in grievance resolution
Show of interest
How a labor contract comes into being
Collective bargaining
First step in forming a union
Certification election
How a labor contract is enforced or administered
Grievance procedure
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When you use statistical procedures to determine the validity of a selection device, you are determining ____________________ validity.

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You are reading a document that says that a job applicant must have a valid driver's license, be a citizen of the United States, and be available evenings and weekends. You are reading a

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The ____________________ spells out procedures by which employees can establish labor unions and requires organizations to bargain collectively with legally formed unions.

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The best way to avoid having your employees vote to have a union is to treat them so that they do not feel the need for one.

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Salaries represent special compensation opportunities that are usually tied to performance.

(True/False)
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Augustus is a chemical engineer.  Recognition of his work by the American Chemical Society is more important to him than a performance appraisal from his boss.  He is a

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Fifty percent of the firm's employees must sign authorization cards before the National Labor Relations Board will conduct a union certification election.

(True/False)
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____________________ are employees whose contributions to an organization are based on what they know.

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A(n) ____ decision is based on the comparison of a company's wages with those of other companies.

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____________________ is the process of attracting people to apply for jobs in an organization.

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____ is a discussion process between union and management that focuses on agreeing to a written contract that will cover all relevant aspects of their relationship.

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Comment on the following statement by Peter Drucker: "In the case of knowledge workers, the employer no longer owns the tools of production. Today it is the employee that owns them."

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Recruiters need to keep in mind the employment decision goes both ways, and the perspective employee is selecting a job. One of the best tools for getting a good match between the job and the person filling the job is to

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Table 2 is one item out of your performance evaluation. What kind of evaluation device does your company use? Table 2 is one item out of your performance evaluation. What kind of evaluation device does your company use?

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Teachers are represented by the American Federation of Teachers. It is an example of a(n)

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Nika asked questions about the company's retirement plan during her job interview. She is discussing

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Germany's biggest labor union, the I.G. Metall labor union, threatened to call a strike of industrial and electrical workers in the province of Baden-Wurttemberg, the heart of Germany's automotive and high-tech industries. A binding arbitrator, Hans-Jochen Vogel, was called in to settle the dispute. Like in the United States, this arbitrator

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The two basic approaches to validation are

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One of the major disadvantages associated with the so-called special performance test is that it

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