Question 1

The best notes for an extemporaneous oral presentation contain ________.

Accepted Answer

A) single words describing each major topic 
B) an entire paragraph describing each major topic 
C) a complete sentence or two introducing each major idea 
D) a complete word-for-word script of the speech 
A) single words describing each major topic 
B) an entire paragraph describing each major topic 
C) a complete sentence or two introducing each major idea 
D) a complete word-for-word script of the speech

Question 2

As a courtesy to her intercultural audience,Sabrina should speak slowly,use simple English and short sentences,and avoid jargon and clichés.

Accepted Answer

A) True 
 B)False

Question 3

When preparing a slide deck presentation,apply the 10/20/30 rule and the 6-x-6 rule.

Accepted Answer

A) True 
 B)False

Question 4

What is an advantage of zoom presentations?

Accepted Answer

A) They help the audience better understand and remember content,details,and relationships. 
B) Audience members seem to appreciate the cinematic,interactive quality of zoom presentations. 
C) They allow presenters to communicate their ideas in a more exciting,creative way. 
D) These are all advantages of zoom presentations. 
A) They help the audience better understand and remember content,details,and relationships. 
B) Audience members seem to appreciate the cinematic,interactive quality of zoom presentations. 
C) They allow presenters to communicate their ideas in a more exciting,creative way. 
D) These are all advantages of zoom presentations.

Question 5

What is the best advice for making effective telephone calls?

Accepted Answer

A) Because a telephone call is more personal than other forms of communication,use the telephone whenever possible to contact someone. 
B) Plan a mini-agenda before placing a telephone call. 
C) The responsibility for ending a call lies with the person receiving the call. 
D) Leave the most concise voice mail message possible,ideally mentioning only your name to save the receiver time when listening to it. 
A) Because a telephone call is more personal than other forms of communication,use the telephone whenever possible to contact someone. 
B) Plan a mini-agenda before placing a telephone call. 
C) The responsibility for ending a call lies with the person receiving the call. 
D) Leave the most concise voice mail message possible,ideally mentioning only your name to save the receiver time when listening to it.

Question 6

A group of new medical school students were told Look to your right and look to your left.Only one of you will still be here in two years.This is an example of using ________ to build rapport.

Accepted Answer

A) a metaphor 
B) personalized statistics 
C) a personal anecdote 
D) an analogy 
A) a metaphor 
B) personalized statistics 
C) a personal anecdote 
D) an analogy

Question 7

In the introduction to her presentation about financial statement analysis,Christina is telling the audience about how many years she has working in the accounting industry.She is doing this to build credibility.

Accepted Answer

A) True 
 B)False

Question 8

Select the most accurate statement about using animation and color to get the most positive response from your audience.

Accepted Answer

A) The messages that colors convey are the same in all cultures. 
B) Try to use animation and sound effects on almost every slide to keep your audience's attention. 
C) Bold colors such as blue,green,and purple are best to highlight primary ideas. 
D) Adjust the text color in such a way that it provides low contrast,which will make it more readable 
A) The messages that colors convey are the same in all cultures. 
B) Try to use animation and sound effects on almost every slide to keep your audience's attention. 
C) Bold colors such as blue,green,and purple are best to highlight primary ideas. 
D) Adjust the text color in such a way that it provides low contrast,which will make it more readable

Question 9

Several organizational strategies exist for developing effective presentations,depending on your purpose and the nature of your content.List and explain five of these strategies and give an original example of when you might use each.

Accepted Answer

Student answers will vary but should inc

Question 10

In her presentation Sohni says,I will now discuss three possible solutions to our employee turnover problem to ________.

Accepted Answer

A) summarize what she's already said 
B) conclude her presentation 
C) establish credibility with the audience 
D) show the organization of her presentation 
A) summarize what she's already said 
B) conclude her presentation 
C) establish credibility with the audience 
D) show the organization of her presentation

Question 11

You will be presenting an overview of the changing diversity of your customers in each of your company's six regions.The best way to organize your presentation is by ________.

Accepted Answer

A) geography/space 
B) chronology 
C) importance 
D) best case/worst case 
A) geography/space 
B) chronology 
C) importance 
D) best case/worst case

Question 12

You will be presenting a proposal about eliminating one of your company's product lines,and you expect your audience to be unsupportive of your ideas.You should ________.

Accepted Answer

A) be calm and controlled and speak evenly and slowly 
B) attempt to diffuse the situation with humor 
C) avoid sharing data and expert opinions 
D) be dynamic and entertaining and move around,using large gestures 
A) be calm and controlled and speak evenly and slowly 
B) attempt to diffuse the situation with humor 
C) avoid sharing data and expert opinions 
D) be dynamic and entertaining and move around,using large gestures

Question 13

Monica is designing a PowerPoint presentation and following the 6-x-6 rule.This means that she is limiting each slideto six bullets,with no more than six words per bullet.

Accepted Answer

A) True 
 B)False

Question 14

Reading an oral presentation directly from notes or slides ________.

Accepted Answer

A) is an effective technique for beginning speakers 
B) is a good idea to ensure that everything is covered 
C) allows the speaker to use on-the-spot nonverbal feedback from the audience 
D) causes the audience to lose confidence in the speaker's expertise 
A) is an effective technique for beginning speakers 
B) is a good idea to ensure that everything is covered 
C) allows the speaker to use on-the-spot nonverbal feedback from the audience 
D) causes the audience to lose confidence in the speaker's expertise

Question 15

Marissa is nervous about giving a presentation to the board of directors.She should read her presentation to the audience to make sure she doesn't leave out anything.

Accepted Answer

A) True 
 B)False

Question 16

The introduction to an oral presentation should ________.

Accepted Answer

A) cover a limited number of main points,say,two to four 
B) try to establish the credibility of the audience 
C) be organized using a common strategy such as chronological or geographical 
D) preview the main points of the presentation 
A) cover a limited number of main points,say,two to four 
B) try to establish the credibility of the audience 
C) be organized using a common strategy such as chronological or geographical 
D) preview the main points of the presentation

Question 17

If you are speaking with colleagues online and in real-time while giving information about an upcoming product launch,you are giving a(n)________ presentation.

Accepted Answer

A) impromptu 
B) podcast 
C) traditional 
D) virtual 
A) impromptu 
B) podcast 
C) traditional 
D) virtual

Question 18

To optimize professionalism when receiving telephone calls,which of the following should you do?

Accepted Answer

A) When answering your telephone,identify yourself immediately. 
B) Use No at the beginning of a sentence when needed to get your point across clearly. 
C) When answering the phone for someone else,disclose where the person is and when he or she will return. 
D) Guarantee a return call when taking a message for someone else. 
A) When answering your telephone,identify yourself immediately. 
B) Use No at the beginning of a sentence when needed to get your point across clearly. 
C) When answering the phone for someone else,disclose where the person is and when he or she will return. 
D) Guarantee a return call when taking a message for someone else.

Question 19

Which of the following is the best advice regarding nonverbal messages during your presentation?

Accepted Answer

A) Stay behind the podium for the most confident,professional look. 
B) Try to look serious the entire time to maintain your credibility. 
C) Don't worry about your appearance because your words are what really matter. 
D) Be enthusiastic and let your body show it. 
A) Stay behind the podium for the most confident,professional look. 
B) Try to look serious the entire time to maintain your credibility. 
C) Don't worry about your appearance because your words are what really matter. 
D) Be enthusiastic and let your body show it.

Question 20

Use the ________ of your oral presentation to capture listeners' attention and get them involved,to identify yourself and establish your credibility,and to preview your main points.

Accepted Answer

The answer of Use the ________ of your oral presentation...

The best notes for an extemporaneous oral presentation contain ________.

As a courtesy to her intercultural audience,Sabrina should speak slowly,use simple English and short sentences,and avoid jargon and clichés.

When preparing a slide deck presentation,apply the 10/20/30 rule and the 6-x-6 rule.

What is an advantage of zoom presentations?

What is the best advice for making effective telephone calls?

A group of new medical school students were told Look to your right and look to your left.Only one of you will still be here in two years.This is an example of using ________ to build rapport.

In the introduction to her presentation about financial statement analysis,Christina is telling the audience about how many years she has working in the accounting industry.She is doing this to build credibility.

Select the most accurate statement about using animation and color to get the most positive response from your audience.

Several organizational strategies exist for developing effective presentations,depending on your purpose and the nature of your content.List and explain five of these strategies and give an original example of when you might use each.

In her presentation Sohni says,I will now discuss three possible solutions to our employee turnover problem to ________.

You will be presenting an overview of the changing diversity of your customers in each of your company's six regions.The best way to organize your presentation is by ________.

You will be presenting a proposal about eliminating one of your company's product lines,and you expect your audience to be unsupportive of your ideas.You should ________.

Monica is designing a PowerPoint presentation and following the 6-x-6 rule.This means that she is limiting each slideto six bullets,with no more than six words per bullet.

Reading an oral presentation directly from notes or slides ________.

Marissa is nervous about giving a presentation to the board of directors.She should read her presentation to the audience to make sure she doesn't leave out anything.

The introduction to an oral presentation should ________.

If you are speaking with colleagues online and in real-time while giving information about an upcoming product launch,you are giving a(n)________ presentation.

To optimize professionalism when receiving telephone calls,which of the following should you do?

Which of the following is the best advice regarding nonverbal messages during your presentation?

Use the ________ of your oral presentation to capture listeners' attention and get them involved,to identify yourself and establish your credibility,and to preview your main points.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

Exam 14: Business Presentations

The best notes for an extemporaneous oral presentation contain ________.

As a courtesy to her intercultural audience,Sabrina should speak slowly,use simple English and short sentences,and avoid jargon and clichés.

When preparing a slide deck presentation,apply the 10/20/30 rule and the 6-x-6 rule.

What is an advantage of zoom presentations?

What is the best advice for making effective telephone calls?

A group of new medical school students were told Look to your right and look to your left.Only one of you will still be here in two years.This is an example of using ________ to build rapport.

In the introduction to her presentation about financial statement analysis,Christina is telling the audience about how many years she has working in the accounting industry.She is doing this to build credibility.

Select the most accurate statement about using animation and color to get the most positive response from your audience.

Several organizational strategies exist for developing effective presentations,depending on your purpose and the nature of your content.List and explain five of these strategies and give an original example of when you might use each.

In her presentation Sohni says,I will now discuss three possible solutions to our employee turnover problem to ________.

You will be presenting an overview of the changing diversity of your customers in each of your company's six regions.The best way to organize your presentation is by ________.

You will be presenting a proposal about eliminating one of your company's product lines,and you expect your audience to be unsupportive of your ideas.You should ________.

Monica is designing a PowerPoint presentation and following the 6-x-6 rule.This means that she is limiting each slideto six bullets,with no more than six words per bullet.

Reading an oral presentation directly from notes or slides ________.

Marissa is nervous about giving a presentation to the board of directors.She should read her presentation to the audience to make sure she doesn't leave out anything.

The introduction to an oral presentation should ________.

If you are speaking with colleagues online and in real-time while giving information about an upcoming product launch,you are giving a(n)________ presentation.

To optimize professionalism when receiving telephone calls,which of the following should you do?

Which of the following is the best advice regarding nonverbal messages during your presentation?

Use the ________ of your oral presentation to capture listeners' attention and get them involved,to identify yourself and establish your credibility,and to preview your main points.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters