Exam 7: Electronic Messages and Digital Media

E-mail remains the most prevalent form of workplace communication,despitethe attention that social media and new messaging software receive in the news.However,many businesspeople describe a "love-hate" relationship with it.Explain three reasons many professionals complain about e-mail.

Which of the following statements about blogs is most accurate?

You have just accepted a position that will require you to use various electronic media regularly to communicate with your colleagues.You know that your employer will monitor your Web use.Describe five practices to avoid so that you don't risk losing your job.

In most businesses today,________ is the most important and highly used communication channel.

The major attraction of instant messaging (IM)in the workplace is that it allows real-time communication with colleagues anywhere in the world.

Please let me know if I may be of further assistance is an example of an effective,professional closing for an e-mail message or memo.

Aimee has discovered a production problem that will cause this month's shipments to be a few days late.Because her Brazilian customers will need to know about this problem right away,Aimee should ________.

Business interest in social networking sites is not surprising if one considers that 90 percent of ________,also called Generation Y,regularly socialize and chat online.

What is the best advice for organizing e-mail messages?

Down-editing is not recommended when responding to e-mails because it adds to reading time and can seem rude.

What is the most effective strategy for controlling your e-mail inbox?

What is the most accurate statement about instant messaging and texting on the job?

Important is an example of an effective subject line because it is likely to catch the reader's attention.

Which of the following statements about the digital era is most accurate?

Instant messages and text messages can become evidence in court cases and lawsuits.