Question 1

The storing and accessing of data and software applications in remote network clusters called _________ computing.

Accepted Answer

The answer of The storing and accessing of data and...

Question 2

Abenefit of instant and text messaging includes ________functionality,which allows coworkers to locate each other online and thus avoid wild goose chases hunting someone who is out of the office.

Accepted Answer

The answer of Abenefit of instant and text messaging includes...

Question 3

Wikis capitalize on crowdsourcing,which can be defined as the practice of tapping into the combined knowledge of a large community to solve problems and complete assignments.

Accepted Answer

A) True 
 B)False

Question 4

Greetings such asHi,Joe are unnecessary in e-mail messages because it is already clear that the receiver is the intended recipient.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a similarity in e-mail messages and memos?

Accepted Answer

A) Both usually carry sensitive information. 
B) Both are used only for internal messages. 
C) Both generally close with action information,a summary of the message,or a closing thought. 
D) All of these are similarities in e-mail messages and memos. 
A) Both usually carry sensitive information. 
B) Both are used only for internal messages. 
C) Both generally close with action information,a summary of the message,or a closing thought. 
D) All of these are similarities in e-mail messages and memos.

Question 6

Daniel is resigning from his position as a management consultant and would like a permanent record of his official resignation.Which of the following is the best communication channel for him to use to inform his supervisor of his resignation?

Accepted Answer

A) Letter 
B) E-mail message 
C) Voice mail message 
D) Text message 
A) Letter 
B) E-mail message 
C) Voice mail message 
D) Text message

Question 7

Action information such as dates and deadlines should be placed in the ________ of an e-mail message or memo.

Accepted Answer

The answer of Action information such as dates and deadlines...

Question 8

Texts and instant messages are not effective tools for digital marketing because they are too personalized.

Accepted Answer

A) True 
 B)False

Question 9

Shondra has been asked by her supervisor to write a guide for effective e-mailing for new employees.Which of the following is she likely to include?

Accepted Answer

A) Don't put anything in an e-mail message that you wouldn't post on your office door. 
B) Because e-mail is informal,you don't have to write messages using complete sentences. 
C) Use Reply All every time you respond to an e-mail message to ensure that everyone sees your reply. 
D) Once an e-mail message is deleted,it's gone forever. 
A) Don't put anything in an e-mail message that you wouldn't post on your office door. 
B) Because e-mail is informal,you don't have to write messages using complete sentences. 
C) Use Reply All every time you respond to an e-mail message to ensure that everyone sees your reply. 
D) Once an e-mail message is deleted,it's gone forever.

Question 10

How do organizations use podcasts?

Accepted Answer

A) Major news organizations and media outlets podcast radio and TV shows. 
B) Colleges and universities use podcasts to allow students to access instructors' lectures,interviews,sporting events,and other content. 
C) Businesses use podcasts to send audio and video messages to customers and to provide training to employees. 
D) Organizations use podcasts for all of these purposes. 
A) Major news organizations and media outlets podcast radio and TV shows. 
B) Colleges and universities use podcasts to allow students to access instructors' lectures,interviews,sporting events,and other content. 
C) Businesses use podcasts to send audio and video messages to customers and to provide training to employees. 
D) Organizations use podcasts for all of these purposes.

Question 11

What is a disadvantage of text messaging?

Accepted Answer

A) Using text messaging on the job lowers productivity. 
B) Employees using free consumer-grade instant messaging systems might reveal privileged information and company records. 
C) Texting is a relatively high-cost substitute for voice calls. 
D) Text messaging is an indiscreet way of communicating. 
A) Using text messaging on the job lowers productivity. 
B) Employees using free consumer-grade instant messaging systems might reveal privileged information and company records. 
C) Texting is a relatively high-cost substitute for voice calls. 
D) Text messaging is an indiscreet way of communicating.

Question 12

According to the text,Twitter is the most popular social media site among Americans.

Accepted Answer

A) True 
 B)False

Question 13

Texting requires aSMS,whichstands for ________.

Accepted Answer

A) simple message synchronization 
B) short message service 
C) systems messaging synchronization 
D) ​single mobility system 
A) simple message synchronization 
B) short message service 
C) systems messaging synchronization 
D) ​single mobility system

Question 14

Organizations use blogs to develop relationships,build brands,and create virtual ________.

Accepted Answer

A) communities 
B) sales 
C) products 
D) competition 
A) communities 
B) sales 
C) products 
D) competition

Question 15

Which of the following is an example of proper texting etiquette?

Accepted Answer

A) Apply the same timing guidelines to sending and receiving text messages that you would for speaking on the phone (such as not during a meeting or when in a social setting). 
B) Since speed is the whole point of text messaging,grammar and punctuation are not important. 
C) If notifying others of sad news,texting is preferred rather than making a personal telephone call. 
D) It is never necessary to identify yourself via text message because the receiver will see your phone number. 
A) Apply the same timing guidelines to sending and receiving text messages that you would for speaking on the phone (such as not during a meeting or when in a social setting). 
B) Since speed is the whole point of text messaging,grammar and punctuation are not important. 
C) If notifying others of sad news,texting is preferred rather than making a personal telephone call. 
D) It is never necessary to identify yourself via text message because the receiver will see your phone number.

Question 16

Blogs are used by individuals to share their ideas and hobbies but are inappropriate for business.

Accepted Answer

A) True 
 B)False

Question 17

Ashley has just been hired for her first full-time position and has been told that she can use social media on the job.What should she do to appear professional and to ensure that she keeps her job?

Accepted Answer

A) Immediately send a friend request to her boss to show that she's a team player. 
B) Accept friend requests only from her favorite colleagues. 
C) Share only information,images,and media online that she would be comfortable sharing opening in the office. 
D) Ashley should do all of these. 
A) Immediately send a friend request to her boss to show that she's a team player. 
B) Accept friend requests only from her favorite colleagues. 
C) Share only information,images,and media online that she would be comfortable sharing opening in the office. 
D) Ashley should do all of these.

Question 18

The most important part of an e-mail message is the ________ line,which summarizes the message's central idea,thus providing quick identification for reading and for filing.

Accepted Answer

The answer of The most important part of an e-mail...

Question 19

Although the term podcastinghas caught on,a more accurate term when it applies to video content is ________.

Accepted Answer

A) tubecasting 
B) webcasting 
C) vcasting 
D) ​viewcasting 
A) tubecasting 
B) webcasting 
C) vcasting 
D) ​viewcasting

Question 20

When you respond to an e-mail message,a good skill to develop is ________ -editing,which involves inserting your responses to parts of the incoming message,including only the parts of the incoming message to which you are responding.

Accepted Answer

The answer of When you respond to an e-mail message,a...

The storing and accessing of data and software applications in remote network clusters called _________ computing.

Abenefit of instant and text messaging includes ________functionality,which allows coworkers to locate each other online and thus avoid wild goose chases hunting someone who is out of the office.

Wikis capitalize on crowdsourcing,which can be defined as the practice of tapping into the combined knowledge of a large community to solve problems and complete assignments.

Greetings such asHi,Joe are unnecessary in e-mail messages because it is already clear that the receiver is the intended recipient.

Which of the following is a similarity in e-mail messages and memos?

Daniel is resigning from his position as a management consultant and would like a permanent record of his official resignation.Which of the following is the best communication channel for him to use to inform his supervisor of his resignation?

Action information such as dates and deadlines should be placed in the ________ of an e-mail message or memo.

Texts and instant messages are not effective tools for digital marketing because they are too personalized.

Shondra has been asked by her supervisor to write a guide for effective e-mailing for new employees.Which of the following is she likely to include?

How do organizations use podcasts?

What is a disadvantage of text messaging?

According to the text,Twitter is the most popular social media site among Americans.

Texting requires aSMS,whichstands for ________.

Organizations use blogs to develop relationships,build brands,and create virtual ________.

Which of the following is an example of proper texting etiquette?

Blogs are used by individuals to share their ideas and hobbies but are inappropriate for business.

Ashley has just been hired for her first full-time position and has been told that she can use social media on the job.What should she do to appear professional and to ensure that she keeps her job?

The most important part of an e-mail message is the ________ line,which summarizes the message's central idea,thus providing quick identification for reading and for filing.

Although the term podcastinghas caught on,a more accurate term when it applies to video content is ________.

When you respond to an e-mail message,a good skill to develop is ________ -editing,which involves inserting your responses to parts of the incoming message,including only the parts of the incoming message to which you are responding.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

Exam 7: Electronic Messages and Digital Media

The storing and accessing of data and software applications in remote network clusters called _________ computing.

Abenefit of instant and text messaging includes ________functionality,which allows coworkers to locate each other online and thus avoid wild goose chases hunting someone who is out of the office.

Wikis capitalize on crowdsourcing,which can be defined as the practice of tapping into the combined knowledge of a large community to solve problems and complete assignments.

Greetings such asHi,Joe are unnecessary in e-mail messages because it is already clear that the receiver is the intended recipient.

Which of the following is a similarity in e-mail messages and memos?

Daniel is resigning from his position as a management consultant and would like a permanent record of his official resignation.Which of the following is the best communication channel for him to use to inform his supervisor of his resignation?

Action information such as dates and deadlines should be placed in the ________ of an e-mail message or memo.

Texts and instant messages are not effective tools for digital marketing because they are too personalized.

Shondra has been asked by her supervisor to write a guide for effective e-mailing for new employees.Which of the following is she likely to include?

How do organizations use podcasts?

What is a disadvantage of text messaging?

According to the text,Twitter is the most popular social media site among Americans.

Texting requires aSMS,whichstands for ________.

Organizations use blogs to develop relationships,build brands,and create virtual ________.

Which of the following is an example of proper texting etiquette?

Blogs are used by individuals to share their ideas and hobbies but are inappropriate for business.

Ashley has just been hired for her first full-time position and has been told that she can use social media on the job.What should she do to appear professional and to ensure that she keeps her job?

The most important part of an e-mail message is the ________ line,which summarizes the message's central idea,thus providing quick identification for reading and for filing.

Although the term podcastinghas caught on,a more accurate term when it applies to video content is ________.

When you respond to an e-mail message,a good skill to develop is ________ -editing,which involves inserting your responses to parts of the incoming message,including only the parts of the incoming message to which you are responding.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters