Exam 2: Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

_____________ rooms are typically are equipped with three huge curved screens,custom lighting,and advanced acoustics for high-end videoconferencing.

List five characteristics of successful teams and explain why each characteristic leads to team success.

During a meeting Matthew and Jennifer get into an argument about how to prepare a proposal.What is the first step they should take to try to resolve this conflict?

Which of the following statements about time and space is the most accurate?

The eyes have been called the "________ to the soul" and are considered to be the most accurate predictor of a speaker's true feelings and attitudes.

Morgan has just been appointed to a task force and wants to be a positive member.Which of the following is the best advice you can give her?

Which of the following statements about manners and business etiquette is most accurate?

Sam is in charge of conducting a meeting during which a major company decision about reorganization will be made.Whom should he invite?

A meeting is not an effective choice of communication tool if your sole purpose is to share information.​

When determining what to wear to an interview,it is acceptable to call ahead and ask ​the interviewer or receptionist what is appropriate for that organization.

A _____________ team is a group of people who,aided by information technology,must accomplish shared tasks largely without face-to-face contact across geographic boundaries,sometimes on different continents and across time zones.

Which of the following is not a form of nonverbal communication?

A method of group decision making where group members bargain and negotiate to reach a middle ground is known as consensus.

Which of the following statements most closely reflects an attitude of etiquette?

Riley is a customer service representative and has just gone through training to improve his listening skills.Which of the following skills was he most likely taught that will make him a better listener?

Malcolm is part of a team developing a new smartphone app to track traffic patterns.Because team members are located throughout the country,they don't meet in person.Instead,they use communication technology to collaborate on the project.Because members use technology to stay connected,Malcolm is part of a

Meetings are a gathering of employees to pool information,solicit feedback,clarify policy,seek consensus,and ________ (two words).

Alfonso has been invited to attend his first sales meeting and wants to be an active and productive member from the very beginning.Which of the following should he do to make a good impression?

What is the mostaccurate statement about workplace teams?

During the ____________________ stage of team development,members define their roles and responsibilities,decide how to reach their goals,and iron out the rules governing how they interact.Unfortunately,this stage often produces conflict.