Question 1

Which of the following is not  an effective subject line?

Accepted Answer

A) New Parking Permits Available from HR 
B) Staff Meeting Rescheduled for August 12 
C) Please Respond to Job Satisfaction Survey 
D) Important! Please Read Now 
A) New Parking Permits Available from HR 
B) Staff Meeting Rescheduled for August 12 
C) Please Respond to Job Satisfaction Survey 
D) Important! Please Read Now

Question 2

All companies in today's workplace allow employees to text or instant message on the job.

Accepted Answer

A) True 
 B)False

Question 3

Like e-mail messages, memos can be used to communicate within an organization and with external customers, companies, and organizations.

Accepted Answer

A) True 
 B)False

Question 4

Although blogs have proven to be an effective tool for some individuals, businesses are reluctant to use them because they are limited in the audiences that they reach.

Accepted Answer

A) True 
 B)False

Question 5

Twitter is the most popular social media network in America, used by nearly 80 percent of adults.

Accepted Answer

A) True 
 B)False

Question 6

____________________ messaging enables you to use the Internet or an internal corporate communication platform to communicate in real time with others by exchanging brief text-based messages.

Accepted Answer

The answer of ____________________ messaging enables you to use the...

Question 7

All of the following are reasons memos are used to send internal messages except

Accepted Answer

A) formality. 
B) permanency. 
C) speed. 
D) length. 
A) formality. 
B) permanency. 
C) speed. 
D) length.

Question 8

Social networks can help connect employees who are geographically dispersed.

Accepted Answer

A) True 
 B)False

Question 9

Most e-mails should be organized using the indirect organizational strategy.

Accepted Answer

A) True 
 B)False

Question 10

One advantage of podcasts is that they can replace costlier forms of communication technologies such as teleconferences.

Accepted Answer

A) True 
 B)False

Question 11

A(n)____________________ is a digital audio or video file that can be downloaded to a computer or watched on a smartphone.

Accepted Answer

The answer of A(n)____________________ is a digital audio or video...

Question 12

Which of the following statements best describes use of social networks by businesses today?

Accepted Answer

A) All companies are comfortable with using social networking for brainstorming and teamwork. 
B) Companies struggle with finding the right balance between permitting access to the Web and protecting security as well as ensuring productivity. 
C) Companies must run their own social networks to capitalize effectively on the benefits this medium offers. 
D) Large companies create buzz and promote their brands via social networking, but social networking offers no benefit to small businesses. 
A) All companies are comfortable with using social networking for brainstorming and teamwork. 
B) Companies struggle with finding the right balance between permitting access to the Web and protecting security as well as ensuring productivity. 
C) Companies must run their own social networks to capitalize effectively on the benefits this medium offers. 
D) Large companies create buzz and promote their brands via social networking, but social networking offers no benefit to small businesses.

Question 13

An effective blogging strategy is to post  compelling comments on other bloggers' posts.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is the best advice for writing the body of an e-mail message?

Accepted Answer

A) To help the receiver act on the subject, avoid frontloading. 
B) Use numbered or bulleted lists when appropriate. 
C) Develop your ideas into at least three screens to demonstrate your writing ability and the seriousness of your message. 
D) Do not waste space on headings and subheadings. 
A) To help the receiver act on the subject, avoid frontloading. 
B) Use numbered or bulleted lists when appropriate. 
C) Develop your ideas into at least three screens to demonstrate your writing ability and the seriousness of your message. 
D) Do not waste space on headings and subheadings.

Question 15

Similar to the internet, an internal corporate communication platform  is called a(n)_________________.

Accepted Answer

The answer of Similar to the internet, an internal corporate...

Question 16

Podcasts and wikis are part of the new user-centered virtual environment called

Accepted Answer

A) the Total Network. 
B) Web 2.0. 
C) cloud computing. 
D) VPN. 
A) the Total Network. 
B) Web 2.0. 
C) cloud computing. 
D) VPN.

Question 17

Eyasu must create a corporate blog. Which of the following should he use in his blog?

Accepted Answer

A) Expressive action verbs 
B) Numbers, bullets, and subheadings 
C) Conversational language 
D) Eyasu should use all these techniques in his blog. 
A) Expressive action verbs 
B) Numbers, bullets, and subheadings 
C) Conversational language 
D) Eyasu should use all these techniques in his blog.

Question 18

Companies use blogs for all of the following reasons except

Accepted Answer

A) communicating internally with employees. 
B) conducting job interviews. 
C) recruiting. 
D) researching target markets and products. 
A) communicating internally with employees. 
B) conducting job interviews. 
C) recruiting. 
D) researching target markets and products.

Question 19

Text messaging requires a  SMS,  which stands for

Accepted Answer

A) simple message synchronization. 
B) short message service. 
C) systems messaging synchronization. 
D) single mobility system. 
A) simple message synchronization. 
B) short message service. 
C) systems messaging synchronization. 
D) single mobility system.

Question 20

Although wikis have become popular among some users, major companies have yet to embrace them in the business world.

Accepted Answer

A) True 
 B)False

Which of the following is not an effective subject line?

All companies in today's workplace allow employees to text or instant message on the job.

Like e-mail messages, memos can be used to communicate within an organization and with external customers, companies, and organizations.

Although blogs have proven to be an effective tool for some individuals, businesses are reluctant to use them because they are limited in the audiences that they reach.

Twitter is the most popular social media network in America, used by nearly 80 percent of adults.

____________________ messaging enables you to use the Internet or an internal corporate communication platform to communicate in real time with others by exchanging brief text-based messages.

All of the following are reasons memos are used to send internal messages except

Social networks can help connect employees who are geographically dispersed.

Most e-mails should be organized using the indirect organizational strategy.

One advantage of podcasts is that they can replace costlier forms of communication technologies such as teleconferences.

A(n)____________________ is a digital audio or video file that can be downloaded to a computer or watched on a smartphone.

Which of the following statements best describes use of social networks by businesses today?

An effective blogging strategy is to post compelling comments on other bloggers' posts.

Which of the following is the best advice for writing the body of an e-mail message?

Similar to the internet, an internal corporate communication platform is called a(n)_________________.

Podcasts and wikis are part of the new user-centered virtual environment called

Eyasu must create a corporate blog. Which of the following should he use in his blog?

Companies use blogs for all of the following reasons except

Text messaging requires a SMS, which stands for

Although wikis have become popular among some users, major companies have yet to embrace them in the business world.

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Essentials of Electrocardiography

Filters

Exam 5: Short Workplace Messages and Digital Media

Which of the following is not an effective subject line?

All companies in today's workplace allow employees to text or instant message on the job.

Like e-mail messages, memos can be used to communicate within an organization and with external customers, companies, and organizations.

Although blogs have proven to be an effective tool for some individuals, businesses are reluctant to use them because they are limited in the audiences that they reach.

Twitter is the most popular social media network in America, used by nearly 80 percent of adults.

____________________ messaging enables you to use the Internet or an internal corporate communication platform to communicate in real time with others by exchanging brief text-based messages.

All of the following are reasons memos are used to send internal messages except

Social networks can help connect employees who are geographically dispersed.

Most e-mails should be organized using the indirect organizational strategy.

One advantage of podcasts is that they can replace costlier forms of communication technologies such as teleconferences.

A(n)____________________ is a digital audio or video file that can be downloaded to a computer or watched on a smartphone.

Which of the following statements best describes use of social networks by businesses today?

An effective blogging strategy is to post compelling comments on other bloggers' posts.

Which of the following is the best advice for writing the body of an e-mail message?

Similar to the internet, an internal corporate communication platform is called a(n)_________________.

Podcasts and wikis are part of the new user-centered virtual environment called

Eyasu must create a corporate blog. Which of the following should he use in his blog?

Companies use blogs for all of the following reasons except

Text messaging requires a SMS, which stands for

Although wikis have become popular among some users, major companies have yet to embrace them in the business world.

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Essentials of Electrocardiography

Filters