Exam 5: Short Workplace Messages and Digital Media

The major attraction of instant messaging (IM)in business is real-time communication with colleagues anywhere in the world as long as a cell phone signal or a Wi-Fi connection is available.

A ____________ is a website with journal entries on any imaginable topic usually written by one person.

Which of the following is not a social networking site?

Blogs are most similar to

You must be wary of the many risks in the cyber world, which include not only appearing in inappropriate photographs but also making "friends" online.

A wiki is a Web-based tool that employs easy-to-use software to allow multiple users collectively to create, access, and modify documents.

Marketers often use blogging as a platform to get their messages to spread rapidly online, also known as

Memos are used to convey procedures, official instructions, and reports.

Privacy settings on social networking sites prevent others from accessing your personal information.

The biggest advantage of business blogs is that they

A wiki

Which of the following is an effective strategy for controlling your e-mail inbox?

Social media messages have replaced e-mail messages within organizations and to external audiences.

An e-mail message or memo usually ends with action information, dates, or deadlines; a summary of the message; or a

Deadlines and action information should be included in the body of an e-mail message or memo.

Instant messaging and text messaging are advantageous for all of the following reasons except

Sam wants to ensure that the tone of his informational e-mail matches his intent. He should

Which of the following is an important etiquette consideration for sending text messages?

Before using IM or text messaging on the job, be sure you have permission.

____________ marketing is a term that depicts the rapid spread of online messages, much like infectious diseases that pass from person to person.