Question 1

With regard to operations, organization strategy should, ideally, take into account:

Accepted Answer

A) operations' strengths and weaknesses. 
B) inventory levels. 
C) labor productivity. 
D) product mix. 
E) production processes. 
A) operations' strengths and weaknesses. 
B) inventory levels. 
C) labor productivity. 
D) product mix. 
E) production processes.

Question 2

Which of the following would be least important in the pursuit of a time-based strategy?

Accepted Answer

A) cost minimization 
B) quick changeover times 
C) operational agility 
D) reduced complaint resolution times 
E) flexible technology 
A) cost minimization 
B) quick changeover times 
C) operational agility 
D) reduced complaint resolution times 
E) flexible technology

Question 3

Which of the following is true?

Accepted Answer

A) Corporate strategy is shaped by functional strategies. 
B) Corporate mission is shaped by corporate strategy. 
C) Functional strategies are shaped by corporate strategy. 
D) External conditions are shaped by corporate mission. 
E) Corporate mission is shaped by functional strategies. 
A) Corporate strategy is shaped by functional strategies. 
B) Corporate mission is shaped by corporate strategy. 
C) Functional strategies are shaped by corporate strategy. 
D) External conditions are shaped by corporate mission. 
E) Corporate mission is shaped by functional strategies.

Question 4

Services often don't fit simple yield measurements.

Accepted Answer

A) True 
 B)False

Question 5

Tactics support established functional strategies.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not a factor that affects productivity?

Accepted Answer

A) computer viruses 
B) design of the workspace 
C) use of the Internet 
D) standardizing processes 
E) product price 
A) computer viruses 
B) design of the workspace 
C) use of the Internet 
D) standardizing processes 
E) product price

Question 7

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:

Accepted Answer

A) 50 percent. 
B) 33 percent. 
C) 25 percent. 
D) 67 percent. 
A) 50 percent. 
B) 33 percent. 
C) 25 percent. 
D) 67 percent.

Question 8

The manager of a carpet store is trying to determine the best installation crew size. He has tried various crew sizes with the results shown below. Based on productivity, what crew size do you recommend?

Accepted Answer

A) 2 
B) 3 
C) 4 
A) 2 
B) 3 
C) 4

Question 9

Where a firm locates would typically not affect that firm's

Accepted Answer

A) costs. 
B) convenience for customers. 
C) delivery times. 
D) strategy. 
E) transportation costs. 
A) costs. 
B) convenience for customers. 
C) delivery times. 
D) strategy. 
E) transportation costs.

Question 10

Mission statements should be as specific as possible regarding exactly how they will be accomplished.

Accepted Answer

A) True 
 B)False

Question 11

Organizational strategy should be determined without considering the realities of functional area strengths and weaknesses since they can be changed to meet our strategy.

Accepted Answer

A) True 
 B)False

Question 12

Suppose a country's productivity was 77 in one period and 82 in the next period. What would the growth rate be?

Accepted Answer

A) 6.1. 
B) 8.7. 
C) 5.3. 
D) 6.8. 
E) 4.2. 
A) 6.1. 
B) 8.7. 
C) 5.3. 
D) 6.8. 
E) 4.2.

Question 13

The key to successfully competing is understanding what customers want and then __________ satisfy those wants.

Accepted Answer

A) training production workers to 
B) finding suppliers who can 
C) finding the best way to 
D) designing products and services that 
E) hiring enough workers to 
A) training production workers to 
B) finding suppliers who can 
C) finding the best way to 
D) designing products and services that 
E) hiring enough workers to

Question 14

An organization that is twice as productive as its competitor will be twice as profitable.

Accepted Answer

A) True 
 B)False

Question 15

Environmental scanning is a search for events or trends that present either threats or opportunities to the organization.

Accepted Answer

A) True 
 B)False

Question 16

For firms competing in worldwide markets, conducting __________________ is more complex, since what works in one country or region might not work in another.

Accepted Answer

A) productivity analysis 
B) environmental analysis 
C) strategy implementation 
D) sustainability analysis 
E) growth forecasting 
A) productivity analysis 
B) environmental analysis 
C) strategy implementation 
D) sustainability analysis 
E) growth forecasting

Question 17

Government statistics are a good source of data about productivity trends in the service sector.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following factors would tend to reduce productivity?

Accepted Answer

A) improvements in workplace safety 
B) reductions in labor turnover 
C) more inexperienced workers 
D) reductions in the scrap rate 
E) less variety in the product mix 
A) improvements in workplace safety 
B) reductions in labor turnover 
C) more inexperienced workers 
D) reductions in the scrap rate 
E) less variety in the product mix

Question 19

Productivity is directly related to the ability of an organization to compete.

Accepted Answer

A) True 
 B)False

Question 20

Productivity is defined as the ratio of output to input.

Accepted Answer

A) True 
 B)False

With regard to operations, organization strategy should, ideally, take into account:

Which of the following would be least important in the pursuit of a time-based strategy?

Which of the following is true?

Services often don't fit simple yield measurements.

Tactics support established functional strategies.

Which of the following is not a factor that affects productivity?

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:

The manager of a carpet store is trying to determine the best installation crew size. He has tried various crew sizes with the results shown below. Based on productivity, what crew size do you recommend?

Where a firm locates would typically not affect that firm's

Mission statements should be as specific as possible regarding exactly how they will be accomplished.

Organizational strategy should be determined without considering the realities of functional area strengths and weaknesses since they can be changed to meet our strategy.

Suppose a country's productivity was 77 in one period and 82 in the next period. What would the growth rate be?

The key to successfully competing is understanding what customers want and then __________ satisfy those wants.

An organization that is twice as productive as its competitor will be twice as profitable.

Environmental scanning is a search for events or trends that present either threats or opportunities to the organization.

For firms competing in worldwide markets, conducting __________________ is more complex, since what works in one country or region might not work in another.

Government statistics are a good source of data about productivity trends in the service sector.

Which of the following factors would tend to reduce productivity?

Productivity is directly related to the ability of an organization to compete.

Productivity is defined as the ratio of output to input.

Introduction to Operations Management

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 2: Competitiveness, Strategy, and Productivity

With regard to operations, organization strategy should, ideally, take into account:

Which of the following would be least important in the pursuit of a time-based strategy?

Which of the following is true?

Services often don't fit simple yield measurements.

Tactics support established functional strategies.

Which of the following is not a factor that affects productivity?

Gourmet Pretzels bakes soft pretzels on an assembly line. It currently bakes 800 pretzels each eight-hour shift. If the production is increased to 1,200 pretzels each shift, then productivity will have increased by:

The manager of a carpet store is trying to determine the best installation crew size. He has tried various crew sizes with the results shown below. Based on productivity, what crew size do you recommend?

Where a firm locates would typically not affect that firm's

Mission statements should be as specific as possible regarding exactly how they will be accomplished.

Organizational strategy should be determined without considering the realities of functional area strengths and weaknesses since they can be changed to meet our strategy.

Suppose a country's productivity was 77 in one period and 82 in the next period. What would the growth rate be?

The key to successfully competing is understanding what customers want and then __________ satisfy those wants.

An organization that is twice as productive as its competitor will be twice as profitable.

Environmental scanning is a search for events or trends that present either threats or opportunities to the organization.

For firms competing in worldwide markets, conducting __________________ is more complex, since what works in one country or region might not work in another.

Government statistics are a good source of data about productivity trends in the service sector.

Which of the following factors would tend to reduce productivity?

Productivity is directly related to the ability of an organization to compete.

Productivity is defined as the ratio of output to input.

Introduction to Operations Management

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters