Question 1

Which of these job recruitment sites is not a job listing aggregator?

Accepted Answer

A)  Indeed 
B)  SimplyHired 
C)  Glassdoor 
D)  CareerBuilder 
A)  Indeed 
B)  SimplyHired 
C)  Glassdoor 
D)  CareerBuilder

Question 2

All of the following statements about the MOTO sector are true except:

Accepted Answer

A)  compared to general merchandisers, the transition to e-commerce was easier for MOTO firms. 
B)  the MOTO sector is also referred to as the specialty store sector. 
C)  MOTO was the last technological retailing revolution that preceded e-commerce. 
D)  distribution of catalogs is one of MOTO retailers' biggest expenses. 
A)  compared to general merchandisers, the transition to e-commerce was easier for MOTO firms. 
B)  the MOTO sector is also referred to as the specialty store sector. 
C)  MOTO was the last technological retailing revolution that preceded e-commerce. 
D)  distribution of catalogs is one of MOTO retailers' biggest expenses.

Question 3

Apart from Amazon, the top online retail firms in terms of online sales are all primarily ______ firms.

Accepted Answer

A)  manufacturer-direct 
B)  omni-channel 
C)  web-only 
D)  catalog merchant 
A)  manufacturer-direct 
B)  omni-channel 
C)  web-only 
D)  catalog merchant

Question 4

Which of the following is not one of the seven major segments of the retail industry?

Accepted Answer

A)  electronics and computers 
B)  specialty stores 
C)  gasoline and fuel 
D)  food and beverage 
A)  electronics and computers 
B)  specialty stores 
C)  gasoline and fuel 
D)  food and beverage

Question 5

Which of the following is not one of the central challenges facing the online retail industry?

Accepted Answer

A)  lack of physical store presence 
B)  consumer concerns about the privacy of personal information 
C)  inconvenience in returning goods 
D)  delivery delays 
A)  lack of physical store presence 
B)  consumer concerns about the privacy of personal information 
C)  inconvenience in returning goods 
D)  delivery delays

Question 6

Craigslist is most involved in which of the following online services market(s)?

Accepted Answer

A)  real estate services and career services 
B)  insurance services and brokerage services 
C)  travel services 
D)  online accounting services 
A)  real estate services and career services 
B)  insurance services and brokerage services 
C)  travel services 
D)  online accounting services

Question 7

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Accepted Answer

A)  new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B)  online consumers were rational and cost-driven. 
C)  entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D)  the cost of acquiring customers would be much lower. 
A)  new, "first-mover" middlemen, with expertise in e-commerce, would force traditional intermediaries out of business. 
B)  online consumers were rational and cost-driven. 
C)  entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D)  the cost of acquiring customers would be much lower.

Question 8

Which of the following statements about online banking is not true?

Accepted Answer

A)  Top mobile banking activities include checking balances and bank statements and viewing recent transactions. 
B)  Online and mobile banking transactions provide significant costs savings for banks. 
C)  Millennials are adopting mobile banking at a much higher rate than those who are older. 
D)  More people use a tablet for mobile banking than a mobile phone. 
A)  Top mobile banking activities include checking balances and bank statements and viewing recent transactions. 
B)  Online and mobile banking transactions provide significant costs savings for banks. 
C)  Millennials are adopting mobile banking at a much higher rate than those who are older. 
D)  More people use a tablet for mobile banking than a mobile phone.

Question 9

________ is a subscription-based retailer using predictive marketing and Big Data?

Accepted Answer

A)  Macy's 
B)  Stitch Fix 
C)  Dell 
D)  Lands' End 
A)  Macy's 
B)  Stitch Fix 
C)  Dell 
D)  Lands' End

Question 10

All of the following are terms used to describe on-demand service companies except:

Accepted Answer

A)  mesh economy. 
B)  collaborative commerce. 
C)  we-commerce. 
D)  omni-channel commerce. 
A)  mesh economy. 
B)  collaborative commerce. 
C)  we-commerce. 
D)  omni-channel commerce.

Question 11

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

Accepted Answer

In the early days of e-commerce, entrepr

Question 12

The term supply-push refers to:

Accepted Answer

A)  making products prior to orders being received based on estimated demand. 
B)  waiting for orders to be received before building a product. 
C)  channel conflict. 
D)  multi-channel manufacturers who sell directly online to consumers. 
A)  making products prior to orders being received based on estimated demand. 
B)  waiting for orders to be received before building a product. 
C)  channel conflict. 
D)  multi-channel manufacturers who sell directly online to consumers.

Question 13

Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

Accepted Answer

A)  retailing goods. 
B)  personalization. 
C)  information brokering. 
D)  providing hands-on services. 
A)  retailing goods. 
B)  personalization. 
C)  information brokering. 
D)  providing hands-on services.

Question 14

Almost all recruiting professionals now use social networks in the recruiting process.

Accepted Answer

A) True 
 B)False

Question 15

All of the following are challenges faced by bricks-and-clicks firms except:

Accepted Answer

A)  coordinating prices across channels. 
B)  handling returns of online purchases at retail outlets. 
C)  building a credible website. 
D)  building a brand name. 
A)  coordinating prices across channels. 
B)  handling returns of online purchases at retail outlets. 
C)  building a credible website. 
D)  building a brand name.

Question 16

Which of the following provides a financial snapshot of a company's assets and liabilities (debts) on a given date?

Accepted Answer

A)  working capital 
B)  operating margin 
C)  balance sheet 
D)  gross margin 
A)  working capital 
B)  operating margin 
C)  balance sheet 
D)  gross margin

Question 17

Omni-channel merchants are also referred to as:

Accepted Answer

A)  virtual merchants. 
B)  bricks-and-clicks companies. 
C)  catalog merchants. 
D)  manufacturer-direct firms. 
A)  virtual merchants. 
B)  bricks-and-clicks companies. 
C)  catalog merchants. 
D)  manufacturer-direct firms.

Question 18

The term fintech applies only to tech companies that are seeking use technology to unbundle traditional institutional financial services industries and instead deliver targeted solutions.

Accepted Answer

A) True 
 B)False

Question 19

In 2018, the number of online buyers in the United States was over 190 million.

Accepted Answer

A) True 
 B)False

Question 20

All of the following statements about the online insurance industry are true except:

Accepted Answer

A)  the Internet has lowered search costs, increased price comparison, and decreased prices to consumers for all forms of insurance. 
B)  websites of almost all the major firms provide the ability to obtain an online quote. 
C)  the wave of interest in fintech companies has not yet reached the insurance industry. 
D)  the industry has been very successful in attracting visitors searching for information about prices and terms of insurance policies. 
A)  the Internet has lowered search costs, increased price comparison, and decreased prices to consumers for all forms of insurance. 
B)  websites of almost all the major firms provide the ability to obtain an online quote. 
C)  the wave of interest in fintech companies has not yet reached the insurance industry. 
D)  the industry has been very successful in attracting visitors searching for information about prices and terms of insurance policies.

Which of these job recruitment sites is not a job listing aggregator?

All of the following statements about the MOTO sector are true except:

Apart from Amazon, the top online retail firms in terms of online sales are all primarily ______ firms.

Which of the following is not one of the seven major segments of the retail industry?

Which of the following is not one of the central challenges facing the online retail industry?

Craigslist is most involved in which of the following online services market(s)?

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Which of the following statements about online banking is not true?

________ is a subscription-based retailer using predictive marketing and Big Data?

All of the following are terms used to describe on-demand service companies except:

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

The term supply-push refers to:

Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

Almost all recruiting professionals now use social networks in the recruiting process.

All of the following are challenges faced by bricks-and-clicks firms except:

Which of the following provides a financial snapshot of a company's assets and liabilities (debts) on a given date?

Omni-channel merchants are also referred to as:

The term fintech applies only to tech companies that are seeking use technology to unbundle traditional institutional financial services industries and instead deliver targeted solutions.

In 2018, the number of online buyers in the United States was over 190 million.

All of the following statements about the online insurance industry are true except:

Introduction to E-Commerce

E-Commerce Infrastructure

Building an E-Commerce Presence

E-Commerce Security and Payment Systems

E-Commerce Business Strategies

E-Commerce Marketing and Advertising

Social, Mobile, and Local Marketing

Ethics, Law, and E-Commerce

Online Media

Online Communities

B2b E-Commerce

Filters

Exam 11: E-Commerce Retail and Services

Which of these job recruitment sites is not a job listing aggregator?

All of the following statements about the MOTO sector are true except:

Apart from Amazon, the top online retail firms in terms of online sales are all primarily ______ firms.

Which of the following is not one of the seven major segments of the retail industry?

Which of the following is not one of the central challenges facing the online retail industry?

Craigslist is most involved in which of the following online services market(s)?

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Which of the following statements about online banking is not true?

________ is a subscription-based retailer using predictive marketing and Big Data?

All of the following are terms used to describe on-demand service companies except:

Describe the vision of online retailing during the early days of e-commerce. Did these predictions and assumptions turn out to be true?

The term supply-push refers to:

Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

Almost all recruiting professionals now use social networks in the recruiting process.

All of the following are challenges faced by bricks-and-clicks firms except:

Which of the following provides a financial snapshot of a company's assets and liabilities (debts) on a given date?

Omni-channel merchants are also referred to as:

The term fintech applies only to tech companies that are seeking use technology to unbundle traditional institutional financial services industries and instead deliver targeted solutions.

In 2018, the number of online buyers in the United States was over 190 million.

All of the following statements about the online insurance industry are true except:

Introduction to E-Commerce

E-Commerce Infrastructure

Building an E-Commerce Presence

E-Commerce Security and Payment Systems

E-Commerce Business Strategies

E-Commerce Marketing and Advertising

Social, Mobile, and Local Marketing

Ethics, Law, and E-Commerce

Online Media

Online Communities

B2b E-Commerce

Filters