Exam 7: Exercising Ethical Influence

______ is a phrase that means assuming without evidence that one event will inevitably lead to a bad result.

The ______ principle is based on the notion that when opportunities are less available, they appear more valuable.

______ describes the social and emotional atmosphere leaders create for followers.

The ______ refers to negative expectations lowering performance.

Argument is constructive, while ______ aggression is destructive.

______ is a compliance-gaining strategy where a leader can offer factual evidence to illustrate the objective.

Ethical argument is based on the recognition of the difference between ______ and verbal aggression.

______ is hostile communication that attacks the self-concepts of others instead of (or in addition to) their stands on the issues.

According to the four steps of principled negotiation, combining the people from the problem is the first step.

Leaders of all kinds engage in negotiation.

Leaders give more frequent positive ______ when they have high expectations of followers.