Exam 12: Ethical Crisis Leadership

Deep social capital is one of the markers of a resilient organizational culture.

Define "ethical rationality."

______ are the warning signs that warn a crisis is possible.

Negative stories or publicity about an organization's product would be considered which kind of crisis?

HROs are known as high-reliability organizations.

Discuss the 10 types of crises from Seeger, Sellnow, and Ulmer.

Transparency begins with ______.

A ______ is any major unanticipated event that poses a significant threat.

Crisis preparation leads to quicker recovery from a crisis.

Theft would be an example of an economic crisis.

______ learns from a crisis by looking for its causes.

Describe the six principles and/or strategies that equip ethical leaders in each stage of the three stages of a crisis.

______ refers to being deliberately vague so as to appeal to many different audiences.

Hospital emergency rooms, air traffic control systems, and aircraft carriers are examples of ______.

The second stage of a crisis begins with a ______.

Which of the following is an example of an abnormal accident?

A product recall is which type of crisis?

Investigation and analysis take place during Stage 2 of the three-stage crisis model.

What is it called when a person acts on behalf of other people with significant risk at hand?

What type of heroic leadership is used when leaders use a tactic of trying to get ahead of the crisis by ramping up the magnitude of response?