Question 1

Nondirective interviews follow no set format so the interviewer can ask follow-up questions and pursue points of interest as they develop.

Accepted Answer

A) True 
 B)False

Question 2

In a stress interview,the interviewer ________.

Accepted Answer

A) provides an applicant with a task to complete in a set amount of time 
B) tries to make the applicant uncomfortable in order to spot sensitivity 
C) gives a word problem to see how the candidate thinks under pressure 
D) describes a hypothetical situation to assess how the applicant responds 
A) provides an applicant with a task to complete in a set amount of time 
B) tries to make the applicant uncomfortable in order to spot sensitivity 
C) gives a word problem to see how the candidate thinks under pressure 
D) describes a hypothetical situation to assess how the applicant responds

Question 3

All structured interviews specify acceptable answers for each question.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following terms refers to a group of interviewers working together to question and rate one applicant?

Accepted Answer

A) serial interview 
B) board interview 
C) sequential interview 
D) mass interview 
A) serial interview 
B) board interview 
C) sequential interview 
D) mass interview

Question 5

Which of the following questions would most likely be asked during a stress interview?

Accepted Answer

A) "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?" 
B) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
D) "Why are you leaving your current position and changing careers?" 
A) "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?" 
B) "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C) "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
D) "Why are you leaving your current position and changing careers?"

Question 6

Research indicates that interviewers typically have negative reactions towards candidates who have child-care needs or who are wheelchair-bound.

Accepted Answer

A) True 
 B)False

Question 7

What is an underlying goal of Whirlpool's ECE program?

Accepted Answer

A) giving job candidates a positive impression of the firm 
B) selecting a diverse group of job candidates for the firm 
C) clarifying the corporate culture for job candidates 
D) ensuring selection validity among job candidates 
A) giving job candidates a positive impression of the firm 
B) selecting a diverse group of job candidates for the firm 
C) clarifying the corporate culture for job candidates 
D) ensuring selection validity among job candidates

Question 8

Computer-aided interviews are primarily used to administer and score essay questions.

Accepted Answer

A) True 
 B)False

Question 9

What is the second step in the procedure for developing a guide for a structured situational interview?

Accepted Answer

A) rate the job's main duties 
B) create interview questions 
C) create benchmark answers 
D) appoint the interview panel 
A) rate the job's main duties 
B) create interview questions 
C) create benchmark answers 
D) appoint the interview panel

Question 10

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"

Accepted Answer

A) behavioral 
B) stress 
C) puzzle 
D) situational 
A) behavioral 
B) stress 
C) puzzle 
D) situational

Question 11

In order to conduct an effective interview,interviewers should NOT ask job candidates about their ________.

Accepted Answer

A) knowledge 
B) lifelong goals 
C) willingness 
D) motivation 
A) knowledge 
B) lifelong goals 
C) willingness 
D) motivation

Question 12

When developing a structured situational interview,the first step in the process is to ________.

Accepted Answer

A) rate the job's main duties 
B) create interview questions 
C) write a job description 
D) create benchmark answers 
A) rate the job's main duties 
B) create interview questions 
C) write a job description 
D) create benchmark answers

Question 13

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

Accepted Answer

A) context error 
B) contrast error 
C) recency error 
D) primacy error 
A) context error 
B) contrast error 
C) recency error 
D) primacy error

Question 14

Marion Franklin is the CEO of a local real estate company,Action Realty.The community has seen an increase in population over the last two years,and new neighborhoods are being built as a result.Marion's staff of realtors is very busy,and Marion needs to hire a new agent.Although Marion has hired agents in the past,they have not always turned out to be as successful as she had hoped.Marion is considering using the streamlined interview process to hire a new real estate agent. Which of the following questions would be most relevant for Marion to ask if she wants an employee with extensive knowledge in real estate?

Accepted Answer

A) How do you handle sellers who believe their home is more valuable than it really is? 
B) What are the loan options you would suggest for first-time home buyers? 
C) What is the most frustrating aspect of being a realtor? 
D) What motivated you to become a real estate agent? 
A) How do you handle sellers who believe their home is more valuable than it really is? 
B) What are the loan options you would suggest for first-time home buyers? 
C) What is the most frustrating aspect of being a realtor? 
D) What motivated you to become a real estate agent?

Question 15

How do nonverbal behaviors and impression management affect an interview?

Accepted Answer

An applicant's nonverbal behavior and us

Question 16

The primary purpose of conducting a stress interview is to determine ________.

Accepted Answer

A) why an applicant wants to work for the firm 
B) how an applicant solves complex problems 
C) why an applicant lied on the resume 
D) how an applicant handles criticism 
A) why an applicant wants to work for the firm 
B) how an applicant solves complex problems 
C) why an applicant lied on the resume 
D) how an applicant handles criticism

Question 17

Which of the following best explains why an increasing number of firms use the Internet to conduct prescreening interviews?

Accepted Answer

A) high number of foreign applicants 
B) globalization of manufacturing firms 
C) lawsuits involving panel interviews 
D) reduced recruitment budgets 
A) high number of foreign applicants 
B) globalization of manufacturing firms 
C) lawsuits involving panel interviews 
D) reduced recruitment budgets

Question 18

An employer can most likely increase the reliability of a panel interview by ________.

Accepted Answer

A) using an unstructured interview format 
B) interviewing multiple candidates simultaneously 
C) providing interviewers with scoring sheets and sample answers 
D) requiring candidates to participate in work sampling techniques 
A) using an unstructured interview format 
B) interviewing multiple candidates simultaneously 
C) providing interviewers with scoring sheets and sample answers 
D) requiring candidates to participate in work sampling techniques

Question 19

What is the first step in conducting an effective interview?

Accepted Answer

A) studying the job description 
B) developing relevant questions 
C) establishing rapport with candidates 
D) asking technical questions 
A) studying the job description 
B) developing relevant questions 
C) establishing rapport with candidates 
D) asking technical questions

Question 20

When developing a structured situational interview,it is important that people familiar with the job rate the job's main duties based on importance and time.

Accepted Answer

A) True 
 B)False

Nondirective interviews follow no set format so the interviewer can ask follow-up questions and pursue points of interest as they develop.

In a stress interview,the interviewer ________.

All structured interviews specify acceptable answers for each question.

Which of the following terms refers to a group of interviewers working together to question and rate one applicant?

Which of the following questions would most likely be asked during a stress interview?

Research indicates that interviewers typically have negative reactions towards candidates who have child-care needs or who are wheelchair-bound.

What is an underlying goal of Whirlpool's ECE program?

Computer-aided interviews are primarily used to administer and score essay questions.

What is the second step in the procedure for developing a guide for a structured situational interview?

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"

In order to conduct an effective interview,interviewers should NOT ask job candidates about their ________.

When developing a structured situational interview,the first step in the process is to ________.

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

How do nonverbal behaviors and impression management affect an interview?

The primary purpose of conducting a stress interview is to determine ________.

Which of the following best explains why an increasing number of firms use the Internet to conduct prescreening interviews?

An employer can most likely increase the reliability of a panel interview by ________.

What is the first step in conducting an effective interview?

When developing a structured situational interview,it is important that people familiar with the job rate the job's main duties based on importance and time.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 7: Interviewing Candidates

Nondirective interviews follow no set format so the interviewer can ask follow-up questions and pursue points of interest as they develop.

In a stress interview,the interviewer ________.

All structured interviews specify acceptable answers for each question.

Which of the following terms refers to a group of interviewers working together to question and rate one applicant?

Which of the following questions would most likely be asked during a stress interview?

Research indicates that interviewers typically have negative reactions towards candidates who have child-care needs or who are wheelchair-bound.

What is an underlying goal of Whirlpool's ECE program?

Computer-aided interviews are primarily used to administer and score essay questions.

What is the second step in the procedure for developing a guide for a structured situational interview?

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"

In order to conduct an effective interview,interviewers should NOT ask job candidates about their ________.

When developing a structured situational interview,the first step in the process is to ________.

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

How do nonverbal behaviors and impression management affect an interview?

The primary purpose of conducting a stress interview is to determine ________.

Which of the following best explains why an increasing number of firms use the Internet to conduct prescreening interviews?

An employer can most likely increase the reliability of a panel interview by ________.

What is the first step in conducting an effective interview?

When developing a structured situational interview,it is important that people familiar with the job rate the job's main duties based on importance and time.

Introduction to Human Resource Management

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters