Question 1

What is organizational culture? How can managers influence the ethical nature of a firm's culture?

Accepted Answer

Organizational culture is the characteri

Question 2

A firm's ethics code outlines its mission,vision,appraisal system,and hiring policies.

Accepted Answer

A) True 
 B)False

Question 3

Marco belongs to a specially trained team of eight employees that performs assignments with little or no oversight from managers.Marco most likely belongs to a ________.

Accepted Answer

A) self-directed work team 
B) problem-solving team 
C) suggestion team 
D) focus group 
A) self-directed work team 
B) problem-solving team 
C) suggestion team 
D) focus group

Question 4

Offering rewards for ethical behavior is a foolproof way to ensure ethical behavior from employees.

Accepted Answer

A) True 
 B)False

Question 5

How can an employer use communication tools to improve employee relations?

Accepted Answer

Employers use various communications too

Question 6

A manager constructs a fair discipline process on three pillars: rules and regulations,a system of progressive penalties,and outplacement counseling.

Accepted Answer

A) True 
 B)False

Question 7

Hawkins Publishing has a formal,publicized,three-step process for employees who want to appeal disciplinary actions.Hawkins is most likely striving to achieve ________.

Accepted Answer

A) executive oversight 
B) two-way communication 
C) employee involvement 
D) guaranteed fair treatment 
A) executive oversight 
B) two-way communication 
C) employee involvement 
D) guaranteed fair treatment

Question 8

The Sarbanes-Oxley Act requires publicly traded companies to declare whether they have a code of conduct,and it increases penalties for companies convicted of ethics violations if they have codes of conduct that were not properly enforced.

Accepted Answer

A) True 
 B)False

Question 9

Kyra,a data analyst,met recently with 10 other employees from different departments at Cushing Communications.The employees were asked questions by a facilitator about the firm's incentive plans and were encouraged to share their opinions and attitudes.Kyra was most likely involved in a ________.

Accepted Answer

A) focus group 
B) joint committee 
C) suggestion team 
D) quality circle 
A) focus group 
B) joint committee 
C) suggestion team 
D) quality circle

Question 10

The four main types of privacy upheld by courts are intrusion,publication of private matters,disclosure of medical records,and appropriation of an employee's name or likeness for commercial purposes.

Accepted Answer

A) True 
 B)False

Question 11

What can you do as an HR manager to ensure that you hire ethical employees?

Accepted Answer

Employers can start before the applicant

Question 12

Which of the following actions would most likely reduce an employee's chances of becoming a bullying victim?

Accepted Answer

A) acting less intelligent 
B) striving to be a team player 
C) joining social media websites 
D) working on independent projects 
A) acting less intelligent 
B) striving to be a team player 
C) joining social media websites 
D) working on independent projects

Question 13

When firms do not deal swiftly and fairly with the unethical behavior of employees,ethical employees feel penalized.

Accepted Answer

A) True 
 B)False

Question 14

Organizational culture refers to the ________.

Accepted Answer

A) basic societal beliefs about what is right or wrong 
B) characteristic values,traditions,and behaviors a company's employees share 
C) principles of conduct governing an individual or group 
D) standards used by the organization to decide upon proper conduct 
A) basic societal beliefs about what is right or wrong 
B) characteristic values,traditions,and behaviors a company's employees share 
C) principles of conduct governing an individual or group 
D) standards used by the organization to decide upon proper conduct

Question 15

Employees should assume that any e-mail sent or received at work is protected by privacy laws and cannot be monitored by employers.

Accepted Answer

A) True 
 B)False

Question 16

Many people in the new business development group at GRS&M feel that Blaine was promoted due to her personal friendship with the supervisor rather than a fair review of the qualified employees in the group.This attitude is the result of the employees' perceived procedural justice relative to the decision.

Accepted Answer

A) True 
 B)False

Question 17

Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors,nurses and patients,mothers and fathers,and all others who use our products and services."What is the most likely purpose of Johnson & Johnson's ethics code?

Accepted Answer

A) providing physical support for managers 
B) establishing disciplinary policies for managers 
C) providing incentives for employees 
D) clarifying expectations for employees 
A) providing physical support for managers 
B) establishing disciplinary policies for managers 
C) providing incentives for employees 
D) clarifying expectations for employees

Question 18

R&R has a nonpunitive discipline policy.Employees at R&R Carpet and Tile are allowed to take one-hour lunch breaks.Todd's assistant,Suzanne,took a two-hour lunch break today without prior approval.Suzanne was given a verbal warning five weeks ago for a similar infraction.Which of the following will most likely be Todd's response to Suzanne's actions today?

Accepted Answer

A) give Suzanne a one-day,paid leave to consider whether she can abide by the firm's rules 
B) give Suzanne a formal written reminder that will be included in her personnel file 
C) require Suzanne to participate in arbitration with an ombudsman 
D) discuss the incident with Suzanne privately 
A) give Suzanne a one-day,paid leave to consider whether she can abide by the firm's rules 
B) give Suzanne a formal written reminder that will be included in her personnel file 
C) require Suzanne to participate in arbitration with an ombudsman 
D) discuss the incident with Suzanne privately

Question 19

Employees who report unethical corporate behavior are primarily known as ________.

Accepted Answer

A) whistleblowers 
B) consultants 
C) tipsters 
D) advisers 
A) whistleblowers 
B) consultants 
C) tipsters 
D) advisers

Question 20

Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics.The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona.Recently,Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds.In addition,the firm has been sued by two former employees for wrongful discharge.As a result,Health-Tech's top executives are evaluating the firm's hiring process,ethics training system,reward system,and disciplinary system to determine how to promote ethics and fair treatment. Which of the following,if true,best supports the argument that Health-Tech should utilize online ethics program software?

Accepted Answer

A) The Health-Tech legal department requires the firm to post its ethics code and hiring procedures on the firm's website to prevent legal problems. 
B) The Health-Tech website provides dismissed employees with outplacement counseling and job posting links. 
C) Health-Tech discusses its code of conduct during employee orientation and also provides new employees with the firm's handbook. 
D) Health-Tech executives want to quantify the types of ethical issues that are most common at the firm in order to provide the most relevant training to employees. 
A) The Health-Tech legal department requires the firm to post its ethics code and hiring procedures on the firm's website to prevent legal problems. 
B) The Health-Tech website provides dismissed employees with outplacement counseling and job posting links. 
C) Health-Tech discusses its code of conduct during employee orientation and also provides new employees with the firm's handbook. 
D) Health-Tech executives want to quantify the types of ethical issues that are most common at the firm in order to provide the most relevant training to employees.

What is organizational culture? How can managers influence the ethical nature of a firm's culture?

A firm's ethics code outlines its mission,vision,appraisal system,and hiring policies.

Marco belongs to a specially trained team of eight employees that performs assignments with little or no oversight from managers.Marco most likely belongs to a ________.

Offering rewards for ethical behavior is a foolproof way to ensure ethical behavior from employees.

How can an employer use communication tools to improve employee relations?

A manager constructs a fair discipline process on three pillars: rules and regulations,a system of progressive penalties,and outplacement counseling.

Hawkins Publishing has a formal,publicized,three-step process for employees who want to appeal disciplinary actions.Hawkins is most likely striving to achieve ________.

The Sarbanes-Oxley Act requires publicly traded companies to declare whether they have a code of conduct,and it increases penalties for companies convicted of ethics violations if they have codes of conduct that were not properly enforced.

Kyra,a data analyst,met recently with 10 other employees from different departments at Cushing Communications.The employees were asked questions by a facilitator about the firm's incentive plans and were encouraged to share their opinions and attitudes.Kyra was most likely involved in a ________.

The four main types of privacy upheld by courts are intrusion,publication of private matters,disclosure of medical records,and appropriation of an employee's name or likeness for commercial purposes.

What can you do as an HR manager to ensure that you hire ethical employees?

Which of the following actions would most likely reduce an employee's chances of becoming a bullying victim?

When firms do not deal swiftly and fairly with the unethical behavior of employees,ethical employees feel penalized.

Organizational culture refers to the ________.

Employees should assume that any e-mail sent or received at work is protected by privacy laws and cannot be monitored by employers.

Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors,nurses and patients,mothers and fathers,and all others who use our products and services."What is the most likely purpose of Johnson & Johnson's ethics code?

Employees who report unethical corporate behavior are primarily known as ________.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 12: Maintaining Positive Employee Relations

What is organizational culture? How can managers influence the ethical nature of a firm's culture?

A firm's ethics code outlines its mission,vision,appraisal system,and hiring policies.

Marco belongs to a specially trained team of eight employees that performs assignments with little or no oversight from managers.Marco most likely belongs to a ________.

Offering rewards for ethical behavior is a foolproof way to ensure ethical behavior from employees.

How can an employer use communication tools to improve employee relations?

A manager constructs a fair discipline process on three pillars: rules and regulations,a system of progressive penalties,and outplacement counseling.

Hawkins Publishing has a formal,publicized,three-step process for employees who want to appeal disciplinary actions.Hawkins is most likely striving to achieve ________.

The Sarbanes-Oxley Act requires publicly traded companies to declare whether they have a code of conduct,and it increases penalties for companies convicted of ethics violations if they have codes of conduct that were not properly enforced.

Kyra,a data analyst,met recently with 10 other employees from different departments at Cushing Communications.The employees were asked questions by a facilitator about the firm's incentive plans and were encouraged to share their opinions and attitudes.Kyra was most likely involved in a ________.

The four main types of privacy upheld by courts are intrusion,publication of private matters,disclosure of medical records,and appropriation of an employee's name or likeness for commercial purposes.

What can you do as an HR manager to ensure that you hire ethical employees?

Which of the following actions would most likely reduce an employee's chances of becoming a bullying victim?

When firms do not deal swiftly and fairly with the unethical behavior of employees,ethical employees feel penalized.

Organizational culture refers to the ________.

Employees should assume that any e-mail sent or received at work is protected by privacy laws and cannot be monitored by employers.

Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors,nurses and patients,mothers and fathers,and all others who use our products and services."What is the most likely purpose of Johnson & Johnson's ethics code?

Employees who report unethical corporate behavior are primarily known as ________.

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Managing Careers

Developing Compensation Plans

Pay for Performance and Employee Benefits

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters