Exam 12: Maintaining Positive Employee Relations

How do both firms and individuals benefit from fair treatment in the workplace? When employee discipline is necessary,how can firms ensure that the disciplinary process is fair?

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Question 1

Correct Answer:

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In addition to treating others as you would like to be treated,there are other reasons that managers should treat employees fairly.Arbitrators and the courts will consider the fairness of the employer's disciplinary procedures when reviewing disciplinary decisions.Fairness also relates to a wide range of positive employee outcomes.These include enhanced employee commitment and enhanced satisfaction with the organization,job,and leader,and more "organizational citizenship behaviors."Job applicants who felt treated unfairly expressed more desire to appeal the outcome.Those who view the firm's testing programs as fair react more favorably to the selection procedure,and view the company and the job as more attractive.The three pillars for ensuring that the disciplinary process is fair are establishing clear rules and regulations,a system of progressive penalties,and an appeals process.

Which of the following would most likely be considered unfair by employees?

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Question 2

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Which of the following would LEAST likely be viewed as an employee privacy violation?

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Question 3

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The president of University National Bank has his office on the main floor of the bank just off the lobby,and his door is always open unless he is in a private meeting.This represents a physical manifestation of the company's culture.

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Question 4

What legislation exists to ensure that ethical decisions are made in the workplace? What is the role of the HR manager in workplace ethics?

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Question 5

Which of the following has increased the need for employee monitoring in recent years?

(Multiple Choice)

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Question 6

When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system,they are ________ to encourage ethical behavior.

(Multiple Choice)

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Question 7

What is an ethics code? What methods do firms use to monitor employees and ensure their compliance with ethics codes?

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Question 8

Based on research into ethical behavior in the workplace,which of the following is a true statement?

(Multiple Choice)

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Question 9

Which of the following is a procedure that corrects a subordinate for violating a rule or procedure?

(Multiple Choice)

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Question 10

Kareem belongs to a temporary work group that analyzes manufacturing productivity.The group meets informally to brainstorm and develop ideas to raise productivity.Kareem most likely belongs to a ________.

(Multiple Choice)

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Question 11

According to the text,what is typically included in a firm's ethics training?

(Multiple Choice)

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Question 12

An employee who perceives an employer as providing high distributive and procedural justice will most likely experience ________.

(Multiple Choice)

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Question 13

As a manager,all of the following are methods that you should use to shape the ethical behavior of subordinates EXCEPT ________.

(Multiple Choice)

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Question 14

All of the following have been linked to employees' perceiving their employers as fair EXCEPT ________.

(Multiple Choice)

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Question 15

The periodic administration of employee opinion surveys helps managers to ________.

(Multiple Choice)

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Question 16

All of the following are areas in which employees currently have legal rights EXCEPT ________.

(Multiple Choice)

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Question 17

Which term refers to singling out an individual for the purpose of harassment and mistreatment?

(Multiple Choice)

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Question 18

According to research,three actions contribute to perceived fairness in business settings.Which of the following is NOT one of those actions?

(Multiple Choice)

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Question 19

What is the most likely result of unfair treatment and abusive supervision in the workplace?

(Multiple Choice)

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Question 20

Showing 1 - 20 of 105

How do both firms and individuals benefit from fair treatment in the workplace? When employee discipline is necessary,how can firms ensure that the disciplinary process is fair?

Which of the following would most likely be considered unfair by employees?

Which of the following would LEAST likely be viewed as an employee privacy violation?

The president of University National Bank has his office on the main floor of the bank just off the lobby,and his door is always open unless he is in a private meeting.This represents a physical manifestation of the company's culture.

What legislation exists to ensure that ethical decisions are made in the workplace? What is the role of the HR manager in workplace ethics?

Which of the following has increased the need for employee monitoring in recent years?

When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system,they are ________ to encourage ethical behavior.

What is an ethics code? What methods do firms use to monitor employees and ensure their compliance with ethics codes?

Based on research into ethical behavior in the workplace,which of the following is a true statement?

Which of the following is a procedure that corrects a subordinate for violating a rule or procedure?

Kareem belongs to a temporary work group that analyzes manufacturing productivity.The group meets informally to brainstorm and develop ideas to raise productivity.Kareem most likely belongs to a ________.

According to the text,what is typically included in a firm's ethics training?

An employee who perceives an employer as providing high distributive and procedural justice will most likely experience ________.

As a manager,all of the following are methods that you should use to shape the ethical behavior of subordinates EXCEPT ________.

All of the following have been linked to employees' perceiving their employers as fair EXCEPT ________.

The periodic administration of employee opinion surveys helps managers to ________.

All of the following are areas in which employees currently have legal rights EXCEPT ________.

Which term refers to singling out an individual for the purpose of harassment and mistreatment?

According to research,three actions contribute to perceived fairness in business settings.Which of the following is NOT one of those actions?

What is the most likely result of unfair treatment and abusive supervision in the workplace?

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