Question 1

In a PERT diagram,the critical path is the shortest sequence of operations.

Accepted Answer

A) True 
 B)False

Question 2

Doing the job right the first time is the basic principle of quality control.

Accepted Answer

A) True 
 B)False

Question 3

Kaizen calls for continuous quality improvements.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is the main objective of engaging in inventory control?

Accepted Answer

A)  providing a channel for customer communication 
B)  obtaining feedback from the customers 
C)  providing a channel for brand communication 
D)  balancing supply and storage costs 
E)  storing less finished products and more raw materials 
A)  providing a channel for customer communication 
B)  obtaining feedback from the customers 
C)  providing a channel for brand communication 
D)  balancing supply and storage costs 
E)  storing less finished products and more raw materials

Question 5

Mass production involves the creation of identical goods or services.

Accepted Answer

A) True 
 B)False

Question 6

Organizations can promote systems thinking by ________.

Accepted Answer

A)  showing people how they contribute to the overall goal 
B)  implementing output-based individual incentives 
C)  restricting interactions at the subsystem level 
D)  giving them direct solutions from the top 
E)  implementing output-based incentives for small teams 
A)  showing people how they contribute to the overall goal 
B)  implementing output-based individual incentives 
C)  restricting interactions at the subsystem level 
D)  giving them direct solutions from the top 
E)  implementing output-based incentives for small teams

Question 7

Choose a company of your choice and clearly depict the company's value chain.Mention the actual transformation process in the value chain that you have created.

Accepted Answer

A sample value chain of a restaurant is

Question 8

Statistical process control refers to the use of random sampling and tools,such as control charts,to monitor the production process.

Accepted Answer

A) True 
 B)False

Question 9

Compare and contrast MRP systems and ERP systems.

Accepted Answer

Material requirements planning (MRP)help

Question 10

The period of time that elapses between placing an order and actual receipt is the product's lag time.

Accepted Answer

A) True 
 B)False

Question 11

Compare and contrast quality control and quality assurance.

Accepted Answer

Quality control means "catching the bad

Question 12

________ refers to the efficiency with which an organization can convert inputs to outputs.

Accepted Answer

A)  Productivity 
B)  Sustainability 
C)  Security 
D)  Capacity 
E)  System value 
A)  Productivity 
B)  Sustainability 
C)  Security 
D)  Capacity 
E)  System value

Question 13

Identical goods or services are created in large quantities in mass customization.

Accepted Answer

A) True 
 B)False

Question 14

________ refers to the degree to which a product or process meets reasonable or agreed-upon expectations.

Accepted Answer

A)  Quality 
B)  Standard 
C)  Scalability 
D)  Capacity 
E)  Serviceability 
A)  Quality 
B)  Standard 
C)  Scalability 
D)  Capacity 
E)  Serviceability

Question 15

In systems view,an organizational department is viewed as a(n)________.

Accepted Answer

A)  serial milestone of a process 
B)  system without outputs 
C)  independent entity 
D)  interconnected element 
E)  system without inputs 
A)  serial milestone of a process 
B)  system without outputs 
C)  independent entity 
D)  interconnected element 
E)  system without inputs

Question 16

________ is a rigorous quality management program that strives to eliminate deviations between the actual and desired performance of a business system and reduce defects to 3.4 per 1 million opportunities.

Accepted Answer

A)  Statistical process control 
B)  Six Sigma 
C)  ISO 9000 
D)  ISO 9001 
E)  Total quality management 
A)  Statistical process control 
B)  Six Sigma 
C)  ISO 9000 
D)  ISO 9001 
E)  Total quality management

Question 17

LaSalle Plating is a U.S.company that offers metal finishing services.The company used to handle employee benefit administration and payroll management in-house,but recently decided to have these functions handled by an outside firm in Chicago.Which of the following terms best refers to this new strategy adopted by the company?

Accepted Answer

A)  outsourcing 
B)  leveraging 
C)  dislocating 
D)  offshoring 
E)  internalization 
A)  outsourcing 
B)  leveraging 
C)  dislocating 
D)  offshoring 
E)  internalization

Question 18

Estimates of future demand for a company's products or services are referred to as production forecasts.

Accepted Answer

A) True 
 B)False

Question 19

System is an interconnected and coordinated set of elements and processes that converts inputs to desired outputs.

Accepted Answer

A) True 
 B)False

Question 20

________ is a special type of bar chart that shows the progress of all the tasks needed to complete a project.

Accepted Answer

A)  Forecast schedule 
B)  Gantt chart 
C)  Value chart 
D)  PERT diagram 
E)  Supply chain diagram 
A)  Forecast schedule 
B)  Gantt chart 
C)  Value chart 
D)  PERT diagram 
E)  Supply chain diagram

In a PERT diagram,the critical path is the shortest sequence of operations.

Doing the job right the first time is the basic principle of quality control.

Kaizen calls for continuous quality improvements.

Which of the following is the main objective of engaging in inventory control?

Mass production involves the creation of identical goods or services.

Organizations can promote systems thinking by ________.

Choose a company of your choice and clearly depict the company's value chain.Mention the actual transformation process in the value chain that you have created.

Statistical process control refers to the use of random sampling and tools,such as control charts,to monitor the production process.

Compare and contrast MRP systems and ERP systems.

The period of time that elapses between placing an order and actual receipt is the product's lag time.

Compare and contrast quality control and quality assurance.

________ refers to the efficiency with which an organization can convert inputs to outputs.

Identical goods or services are created in large quantities in mass customization.

________ refers to the degree to which a product or process meets reasonable or agreed-upon expectations.

In systems view,an organizational department is viewed as a(n)________.

________ is a rigorous quality management program that strives to eliminate deviations between the actual and desired performance of a business system and reduce defects to 3.4 per 1 million opportunities.

Estimates of future demand for a company's products or services are referred to as production forecasts.

System is an interconnected and coordinated set of elements and processes that converts inputs to desired outputs.

________ is a special type of bar chart that shows the progress of all the tasks needed to complete a project.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters

Exam 9: Production Systems

In a PERT diagram,the critical path is the shortest sequence of operations.

Doing the job right the first time is the basic principle of quality control.

Kaizen calls for continuous quality improvements.

Which of the following is the main objective of engaging in inventory control?

Mass production involves the creation of identical goods or services.

Organizations can promote systems thinking by ________.

Choose a company of your choice and clearly depict the company's value chain.Mention the actual transformation process in the value chain that you have created.

Statistical process control refers to the use of random sampling and tools,such as control charts,to monitor the production process.

Compare and contrast MRP systems and ERP systems.

The period of time that elapses between placing an order and actual receipt is the product's lag time.

Compare and contrast quality control and quality assurance.

________ refers to the efficiency with which an organization can convert inputs to outputs.

Identical goods or services are created in large quantities in mass customization.

________ refers to the degree to which a product or process meets reasonable or agreed-upon expectations.

In systems view,an organizational department is viewed as a(n)________.

________ is a rigorous quality management program that strives to eliminate deviations between the actual and desired performance of a business system and reduce defects to 3.4 per 1 million opportunities.

Estimates of future demand for a company's products or services are referred to as production forecasts.

System is an interconnected and coordinated set of elements and processes that converts inputs to desired outputs.

________ is a special type of bar chart that shows the progress of all the tasks needed to complete a project.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters