Question 1

Measuring quality against established standards after production is known as quality assurance.

Accepted Answer

A) True 
 B)False

Question 2

Customer involvement tends to be more for goods than services.

Accepted Answer

A) True 
 B)False

Question 3

________ is the potential to increase production by expanding or replicating its initial production capacity.

Accepted Answer

A)  Perishability 
B)  separability 
C)  Serviceability 
D)  Scalability 
E)  Capacity 
A)  Perishability 
B)  separability 
C)  Serviceability 
D)  Scalability 
E)  Capacity

Question 4

________ refers to the creation of identical goods or services in large quantities.

Accepted Answer

A)  Mass customization 
B)  Batch-of-one production 
C)  Mass production 
D)  Customized production 
E)  Mass personalization 
A)  Mass customization 
B)  Batch-of-one production 
C)  Mass production 
D)  Customized production 
E)  Mass personalization

Question 5

A rural hospital is trying to determine how many beds it should have in its emergency room.This is an example of ________.

Accepted Answer

A)  production scheduling 
B)  site selection 
C)  critical path analysis 
D)  capacity planning 
E)  systemic risk reduction 
A)  production scheduling 
B)  site selection 
C)  critical path analysis 
D)  capacity planning 
E)  systemic risk reduction

Question 6

Ronda Scooters is a leading Asian manufacturer of electric scooters.The company procures raw materials from a firm based in China.The Chinese supplier delivers materials in about three weeks after receiving a confirmed order.This period is referred to as the materials' ________.

Accepted Answer

A)  procurement delay 
B)  lead time 
C)  lag time 
D)  run time 
E)  process forecast 
A)  procurement delay 
B)  lead time 
C)  lag time 
D)  run time 
E)  process forecast

Question 7

One way for a country to protect its domestic industries is by levying tariffs against imported goods.The tariff makes the imported goods more expensive.It has been suggested that the U.S.establish a tariff against imported labor as well.A company that offshores jobs in pursuit of lower labor costs would have to pay a tariff or tax that would make that labor more expensive,and this action may discourage further offshoring.Do you think this tax or tariff would be a good idea? Why or why not? Do you think it would serve its intended purpose of slowing down offshoring?

Accepted Answer

Offshoring will often increase the produ

Question 8

________ refers to determining the right quantities of supplies and products to have on hand and tracking where those items are.

Accepted Answer

A)  Customer relationship management 
B)  Summative evaluation 
C)  Quality control 
D)  Inventory control 
E)  Statistical process control 
A)  Customer relationship management 
B)  Summative evaluation 
C)  Quality control 
D)  Inventory control 
E)  Statistical process control

Question 9

The phenomenon where U.S.companies move their production back to U.S.soil is known as ________.

Accepted Answer

A)  offshoring 
B)  outsourcing 
C)  leveraging 
D)  reshoring 
E)  external valuation 
A)  offshoring 
B)  outsourcing 
C)  leveraging 
D)  reshoring 
E)  external valuation

Question 10

The period of time between placing an order for supplies and receiving the material is called ________.

Accepted Answer

A)  process forecast 
B)  run time 
C)  lead time 
D)  lag time 
E)  procurement delay 
A)  process forecast 
B)  run time 
C)  lead time 
D)  lag time 
E)  procurement delay

Question 11

Making sure you have what you need no earlier than when you need it is known as just-in-time inventory management.

Accepted Answer

A) True 
 B)False

Question 12

A supply chain ________.

Accepted Answer

A)  cannot be distinct for different departments 
B)  is applicable for services rather than goods 
C)  has only two components 
D)  does not include end customers 
E)  coordinates the flow of goods and materials 
A)  cannot be distinct for different departments 
B)  is applicable for services rather than goods 
C)  has only two components 
D)  does not include end customers 
E)  coordinates the flow of goods and materials

Question 13

Value webs are multidimensional networks of suppliers and outsourcing partners.

Accepted Answer

A) True 
 B)False

Question 14

________ refers to transferring a part or all of a business function to a facility in another country.

Accepted Answer

A)  Offshoring 
B)  Scaling 
C)  Leveraging 
D)  Customization 
E)  External valuation 
A)  Offshoring 
B)  Scaling 
C)  Leveraging 
D)  Customization 
E)  External valuation

Question 15

________ refers to the use of random sampling and tools,such as control charts,to monitor the production process.

Accepted Answer

A)  Total Quality Management 
B)  Six Sigma 
C)  ISO 9000 
D)  JIT quality 
E)  Statistical process control 
A)  Total Quality Management 
B)  Six Sigma 
C)  ISO 9000 
D)  JIT quality 
E)  Statistical process control

Question 16

The sequence of activities that take the longest time from start to finish in a PERT diagram is called the ________ path.

Accepted Answer

A)  external 
B)  lagging 
C)  minor 
D)  critical 
E)  buffered 
A)  external 
B)  lagging 
C)  minor 
D)  critical 
E)  buffered

Question 17

Dell Computers allows customers to place orders online.The company produces major parts using bulk production and allows customers to personalize such features as software,color,memory size,and screen size.This type of manufacturing is an example of ________.

Accepted Answer

A)  mass customization 
B)  mass production 
C)  customized production 
D)  mass manufacturing 
E)  batch-of-one production 
A)  mass customization 
B)  mass production 
C)  customized production 
D)  mass manufacturing 
E)  batch-of-one production

Question 18

The technology known as ________ attaches small antenna tags to products or shipping containers to help the company track where needed materials are in its supply chain.

Accepted Answer

A)  resource identification tags 
B)  U-key 
C)  ISO 9000 
D)  just-in-time 
E)  radio frequency identification 
A)  resource identification tags 
B)  U-key 
C)  ISO 9000 
D)  just-in-time 
E)  radio frequency identification

Question 19

Lean systems are systems whose productivity is relatively low.

Accepted Answer

A) True 
 B)False

Question 20

________ refers to establishing the overall level of resources needed to meet customer demand.

Accepted Answer

A)  Production planning 
B)  Facility analysis 
C)  Capacity planning 
D)  Process control 
E)  Critical path analysis 
A)  Production planning 
B)  Facility analysis 
C)  Capacity planning 
D)  Process control 
E)  Critical path analysis

Measuring quality against established standards after production is known as quality assurance.

Customer involvement tends to be more for goods than services.

________ is the potential to increase production by expanding or replicating its initial production capacity.

________ refers to the creation of identical goods or services in large quantities.

A rural hospital is trying to determine how many beds it should have in its emergency room.This is an example of ________.

Ronda Scooters is a leading Asian manufacturer of electric scooters.The company procures raw materials from a firm based in China.The Chinese supplier delivers materials in about three weeks after receiving a confirmed order.This period is referred to as the materials' ________.

________ refers to determining the right quantities of supplies and products to have on hand and tracking where those items are.

The phenomenon where U.S.companies move their production back to U.S.soil is known as ________.

The period of time between placing an order for supplies and receiving the material is called ________.

Making sure you have what you need no earlier than when you need it is known as just-in-time inventory management.

A supply chain ________.

Value webs are multidimensional networks of suppliers and outsourcing partners.

________ refers to transferring a part or all of a business function to a facility in another country.

________ refers to the use of random sampling and tools,such as control charts,to monitor the production process.

The sequence of activities that take the longest time from start to finish in a PERT diagram is called the ________ path.

Dell Computers allows customers to place orders online.The company produces major parts using bulk production and allows customers to personalize such features as software,color,memory size,and screen size.This type of manufacturing is an example of ________.

The technology known as ________ attaches small antenna tags to products or shipping containers to help the company track where needed materials are in its supply chain.

Lean systems are systems whose productivity is relatively low.

________ refers to establishing the overall level of resources needed to meet customer demand.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters

Exam 9: Production Systems

Measuring quality against established standards after production is known as quality assurance.

Customer involvement tends to be more for goods than services.

________ is the potential to increase production by expanding or replicating its initial production capacity.

________ refers to the creation of identical goods or services in large quantities.

A rural hospital is trying to determine how many beds it should have in its emergency room.This is an example of ________.

Ronda Scooters is a leading Asian manufacturer of electric scooters.The company procures raw materials from a firm based in China.The Chinese supplier delivers materials in about three weeks after receiving a confirmed order.This period is referred to as the materials' ________.

________ refers to determining the right quantities of supplies and products to have on hand and tracking where those items are.

The phenomenon where U.S.companies move their production back to U.S.soil is known as ________.

The period of time between placing an order for supplies and receiving the material is called ________.

Making sure you have what you need no earlier than when you need it is known as just-in-time inventory management.

A supply chain ________.

Value webs are multidimensional networks of suppliers and outsourcing partners.

________ refers to transferring a part or all of a business function to a facility in another country.

________ refers to the use of random sampling and tools,such as control charts,to monitor the production process.

The sequence of activities that take the longest time from start to finish in a PERT diagram is called the ________ path.

Dell Computers allows customers to place orders online.The company produces major parts using bulk production and allows customers to personalize such features as software,color,memory size,and screen size.This type of manufacturing is an example of ________.

The technology known as ________ attaches small antenna tags to products or shipping containers to help the company track where needed materials are in its supply chain.

Lean systems are systems whose productivity is relatively low.

________ refers to establishing the overall level of resources needed to meet customer demand.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters