Question 1

Scheduling determines how long each operation takes and deciding which tasks are done in which order.

Accepted Answer

A) True 
 B)False

Question 2

________ refers to the creation of a unique good or service for each customer.

Accepted Answer

A)  Mass production 
B)  Batch production 
C)  Customized production 
D)  Mass customization 
E)  Standard production 
A)  Mass production 
B)  Batch production 
C)  Customized production 
D)  Mass customization 
E)  Standard production

Question 3

The point in a system where a small correction could improve performance is called the ________.

Accepted Answer

A)  break even point 
B)  breaking point 
C)  leverage point 
D)  equilibrium point 
E)  point of no return 
A)  break even point 
B)  breaking point 
C)  leverage point 
D)  equilibrium point 
E)  point of no return

Question 4

Feedback is the information from the output applied back to the input.

Accepted Answer

A) True 
 B)False

Question 5

Hudson Foods markets processed foods in the United States.The company obtains raw materials from small scale producers in the U.S.and Canada.This act of getting the necessary raw materials for production is called ________.

Accepted Answer

A)  inventorying 
B)  operation 
C)  finishing 
D)  logistics 
E)  procurement 
A)  inventorying 
B)  operation 
C)  finishing 
D)  logistics 
E)  procurement

Question 6

Which of the following is an advantage of offshoring?

Accepted Answer

A)  Hidden costs and risks are rarely involved in offshoring. 
B)  U.S. firms can charge lower prices through offshoring. 
C)  Offshoring is the best way to improve business agility. 
D)  Information risks are low when offshoring services. 
E)  Offshoring is the best way to increase customer responsiveness. 
A)  Hidden costs and risks are rarely involved in offshoring. 
B)  U.S. firms can charge lower prices through offshoring. 
C)  Offshoring is the best way to improve business agility. 
D)  Information risks are low when offshoring services. 
E)  Offshoring is the best way to increase customer responsiveness.

Question 7

Most services are consumed at the same time they are produced and cannot exist before or after that time.This means that most services are ________.

Accepted Answer

A)  separable 
B)  scalable 
C)  perishable 
D)  measurable 
E)  standardized 
A)  separable 
B)  scalable 
C)  perishable 
D)  measurable 
E)  standardized

Question 8

Achieving ISO certification indicates that the ________.

Accepted Answer

A)  company has recently effected a drastic quality change 
B)  company is responsive toward its environment 
C)  company manufactures goods in a European country 
D)  company's internal processes meet accepted standards 
E)  company ensures that the defects are limited to 3.4 in million 
A)  company has recently effected a drastic quality change 
B)  company is responsive toward its environment 
C)  company manufactures goods in a European country 
D)  company's internal processes meet accepted standards 
E)  company ensures that the defects are limited to 3.4 in million

Question 9

________ refers to the acquisition of the raw materials, parts, components, supplies, and finished products required to produce goods and services.

Accepted Answer

A)  Procurement 
B)  Logistics 
C)  Operation 
D)  Finishing 
E)  Inventorying 
A)  Procurement 
B)  Logistics 
C)  Operation 
D)  Finishing 
E)  Inventorying

Question 10

________ is a tool used by manufacturing facilities to coordinate production of all the goods the company makes.

Accepted Answer

A)  JIT system 
B)  Value web 
C)  Six Sigma 
D)  Inventory list 
E)  Master production schedule 
A)  JIT system 
B)  Value web 
C)  Six Sigma 
D)  Inventory list 
E)  Master production schedule

Question 11

Capacity planning is not directly linked to estimation of future demand.

Accepted Answer

A) True 
 B)False

Question 12

A bank is building a new branch in a small suburb,and one of the decisions it must make is how many teller windows it needs to serve its customers effectively and cost efficiently on an average day.This is an example of ________.

Accepted Answer

A)  production scheduling 
B)  capacity planning 
C)  site selection 
D)  critical path analysis 
E)  systemic risk reduction 
A)  production scheduling 
B)  capacity planning 
C)  site selection 
D)  critical path analysis 
E)  systemic risk reduction

Question 13

John's Apparel is a tailoring shop that manufactures custom-made dresses for special occasions and festivals.While ordering raw materials,John estimates that he would sell 500 Santa Claus lawn decorations in November.In this case john is performing a(n)________.

Accepted Answer

A)  production forecast 
B)  capacity planning 
C)  PERT analysis 
D)  resource planning 
E)  critical path analysis 
A)  production forecast 
B)  capacity planning 
C)  PERT analysis 
D)  resource planning 
E)  critical path analysis

Question 14

Corrections will not lead to performance improvements at the leverage point.

Accepted Answer

A) True 
 B)False

Question 15

Scalability is the potential to increase production by expanding or replicating its initial production capacity.

Accepted Answer

A) True 
 B)False

Question 16

Create a sample capacity plan for a business that you want to start.Clearly mention such aspects as future demand and starting capacity.

Accepted Answer

Capacity planning refers to establishing

Question 17

Rolber Cycles is a manufacturer of racing bicycles.The company gives extreme importance to customer responsiveness and keeps products ready in the warehouse to deliver to customers immediately after they receive an order.These products are best referred to as ________.

Accepted Answer

A)  supplies 
B)  inventory 
C)  layouts 
D)  system tools 
E)  production intermediaries 
A)  supplies 
B)  inventory 
C)  layouts 
D)  system tools 
E)  production intermediaries

Question 18

Kaizen refers to ________.

Accepted Answer

A)  customization of production processes 
B)  continuous quality improvements 
C)  intensification of quality control 
D)  use of statistical process control 
E)  standardization of production processes 
A)  customization of production processes 
B)  continuous quality improvements 
C)  intensification of quality control 
D)  use of statistical process control 
E)  standardization of production processes

Question 19

Supply chain management refers to the business procedures,policies,and computer systems that ________.

Accepted Answer

A)  separate supply chain from the value chain of an organization 
B)  convert supply chain into a cohesive system 
C)  separate supply chain from other business functions 
D)  help an organization communicate with competing firms 
E)  create a procurement process independent of the supply chain 
A)  separate supply chain from the value chain of an organization 
B)  convert supply chain into a cohesive system 
C)  separate supply chain from other business functions 
D)  help an organization communicate with competing firms 
E)  create a procurement process independent of the supply chain

Question 20

Jass Glass Studio has been hired to make a church window.A church hires the company to make ten windows based on a design provided by the Church.This is an example of ________.

Accepted Answer

A)  mass production 
B)  batch production 
C)  customized production 
D)  mass customization 
E)  standard production 
A)  mass production 
B)  batch production 
C)  customized production 
D)  mass customization 
E)  standard production

Scheduling determines how long each operation takes and deciding which tasks are done in which order.

________ refers to the creation of a unique good or service for each customer.

The point in a system where a small correction could improve performance is called the ________.

Feedback is the information from the output applied back to the input.

Hudson Foods markets processed foods in the United States.The company obtains raw materials from small scale producers in the U.S.and Canada.This act of getting the necessary raw materials for production is called ________.

Which of the following is an advantage of offshoring?

Most services are consumed at the same time they are produced and cannot exist before or after that time.This means that most services are ________.

Achieving ISO certification indicates that the ________.

________ refers to the acquisition of the raw materials, parts, components, supplies, and finished products required to produce goods and services.

________ is a tool used by manufacturing facilities to coordinate production of all the goods the company makes.

Capacity planning is not directly linked to estimation of future demand.

A bank is building a new branch in a small suburb,and one of the decisions it must make is how many teller windows it needs to serve its customers effectively and cost efficiently on an average day.This is an example of ________.

John's Apparel is a tailoring shop that manufactures custom-made dresses for special occasions and festivals.While ordering raw materials,John estimates that he would sell 500 Santa Claus lawn decorations in November.In this case john is performing a(n)________.

Corrections will not lead to performance improvements at the leverage point.

Scalability is the potential to increase production by expanding or replicating its initial production capacity.

Create a sample capacity plan for a business that you want to start.Clearly mention such aspects as future demand and starting capacity.

Rolber Cycles is a manufacturer of racing bicycles.The company gives extreme importance to customer responsiveness and keeps products ready in the warehouse to deliver to customers immediately after they receive an order.These products are best referred to as ________.

Kaizen refers to ________.

Supply chain management refers to the business procedures,policies,and computer systems that ________.

Jass Glass Studio has been hired to make a church window.A church hires the company to make ten windows based on a design provided by the Church.This is an example of ________.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters

Exam 9: Production Systems

Scheduling determines how long each operation takes and deciding which tasks are done in which order.

________ refers to the creation of a unique good or service for each customer.

The point in a system where a small correction could improve performance is called the ________.

Feedback is the information from the output applied back to the input.

Hudson Foods markets processed foods in the United States.The company obtains raw materials from small scale producers in the U.S.and Canada.This act of getting the necessary raw materials for production is called ________.

Which of the following is an advantage of offshoring?

Most services are consumed at the same time they are produced and cannot exist before or after that time.This means that most services are ________.

Achieving ISO certification indicates that the ________.

________ refers to the acquisition of the raw materials, parts, components, supplies, and finished products required to produce goods and services.

________ is a tool used by manufacturing facilities to coordinate production of all the goods the company makes.

Capacity planning is not directly linked to estimation of future demand.

A bank is building a new branch in a small suburb,and one of the decisions it must make is how many teller windows it needs to serve its customers effectively and cost efficiently on an average day.This is an example of ________.

John's Apparel is a tailoring shop that manufactures custom-made dresses for special occasions and festivals.While ordering raw materials,John estimates that he would sell 500 Santa Claus lawn decorations in November.In this case john is performing a(n)________.

Corrections will not lead to performance improvements at the leverage point.

Scalability is the potential to increase production by expanding or replicating its initial production capacity.

Create a sample capacity plan for a business that you want to start.Clearly mention such aspects as future demand and starting capacity.

Rolber Cycles is a manufacturer of racing bicycles.The company gives extreme importance to customer responsiveness and keeps products ready in the warehouse to deliver to customers immediately after they receive an order.These products are best referred to as ________.

Kaizen refers to ________.

Supply chain management refers to the business procedures,policies,and computer systems that ________.

Jass Glass Studio has been hired to make a church window.A church hires the company to make ten windows based on a design provided by the Church.This is an example of ________.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Employee Motivation

Human Resources Management

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters