Exam 20: Using Social Media and Mobile Marketing to Connect With Consumers

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In classifying social media, the degree of acoustic, visual, and personal contact between two communication partners is referred to as_______ , whereas the degree to Which a person's thoughts, feelings, likes, and dislikes are made public is referred to as ________.

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YouTube's video bloggers have become a key part of:

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Web 2.0 is a term that describes

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A publicly accessible personal journal and online forum for an individual or organization is a _________ , whereas a website whose online content is created and Edited by the ongoing collaboration of end users is a __________.

(Multiple Choice)
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Frequently used Facebook measures include _______(the number of people who have opted in to a brand's messages at a given time)and _______(if someone visits five times in one day, he or she is counted once).

(Multiple Choice)
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Which two aspects of marketing will make mobile phones the ultimate marketing machine?

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According to the text, almost_________ in 10 Canadians have a smartphone.

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Figure 20-1 Figure 20-1   -Based on the social media identified in Figure 20-1, LinkedIn is -Based on the social media identified in Figure 20-1, LinkedIn is

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Brand managers use both traditional and social media to promote and advertise their products; traditional media ________, while social media ___________.

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The continuous connection present in mobile marketing has avid use of GPS and smartphone apps to provide customers with:

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The percentage of recipients who have clicked on a link on the Page to visit a specific site is the

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Social media has less privacy; in fact,_________ privacy laws don't protect them today. Percent of Internet users feel that

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Popular smartphone apps like Facebook, Google Search, YouTube, Google Play, Google Maps, Gmail, Facebook Messenger, and Google+, as well as other mobile experiences have attracted more than _________in annual advertising revenue.

(Multiple Choice)
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As the content of a marketing website for a product moves from words to photos, videos, and animation, the media richness of the site

(Multiple Choice)
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The number of people who have "opted in" to a brand's messages through a social media platform at a given time are referred to as

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The various forms of online media content that are publicly available and created by end users are referred to as

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The marketing challenge for the brand manager using a Facebook Page is to post and create content that will generate the best response. This goal can be accomplished by all of the following, except:

(Multiple Choice)
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Social networks are

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LinkedIn is

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Twitter is most effective at:

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