Exam 13: Designing and Managing Integrated Marketing Channels

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Toyota has an advantage over Lexus due to the fact that there are more Toyota dealers,which helps customers save on transportation and search costs in buying and repairing an automobile.Which of the following service outputs relates to this competitive advantage?

(Multiple Choice)
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A zero-level marketing channel typically uses a wholesaler and a retailer.

(True/False)
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The flow of materials to refurbish products for resale constitutes a reverse flow.

(True/False)
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A producer must modify its channel design and arrangements if ________.

(Multiple Choice)
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A firm uses its sales force to sell to large accounts and outbound telemarketing to sell to medium-sized accounts.The firm is using ________ marketing.

(Multiple Choice)
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A computer manufacturing company allows customers to place orders online which they can later pick up from a convenient retail location.Which of the following terms best represents this practice?

(Multiple Choice)
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Which of the following is an example of a zero-level channel?

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Intensive distribution relies on only some of the intermediaries willing to carry a particular product.

(True/False)
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A franchise organization is an example of a(n)________ vertical marketing system.

(Multiple Choice)
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Which of the following channel conflict resolution techniques is used only if everything else proves ineffective?

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An intensive distribution strategy serves well for ________.

(Multiple Choice)
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Armon Apparels designs,manufactures,and distributes athletic apparel and accessories for men and women.The company has only nine distributors across the United States.These distributors control a nationwide network of 600 retailers.The company does not sell its products through other channels.This is an example of ________ distribution.

(Multiple Choice)
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A direct marketing channel is a ________.

(Multiple Choice)
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Retailer cooperatives allow nonmember retailers to buy through them and share the profits.

(True/False)
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A(n)________ includes the producer,wholesaler(s),and retailer(s)acting as a unified system.

(Multiple Choice)
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A franchisee owner is unsatisfied because the manufacturer provides more benefits to a wholesaler.This conflict is an example of a(n)________ conflict.

(Multiple Choice)
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When is a pull strategy appropriate?

(Multiple Choice)
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Producers often shift some functions to intermediaries.Which of the following is the most significant benefit of doing this?

(Multiple Choice)
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Which of the following is the most accurate description of a value network?

(Multiple Choice)
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After a company has chosen a channel system,it must select,train,motivate,and evaluate individual intermediaries for each channel.

(True/False)
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