Question 1

The bottom- approach to workplace design involves designing __________ and assembling them into_________ areas.

Accepted Answer

individual

Question 2

The immediate package of the restaurant includes:

Accepted Answer

A)  food and beverage. 
B)  table arrangements. 
C)  furniture. 
D)  both B and C. 
E)  all of the above. 
A)  food and beverage. 
B)  table arrangements. 
C)  furniture. 
D)  both B and C. 
E)  all of the above.

Question 3

The more extensive the menu, the larger the operation tends to be.

Accepted Answer

A) True 
 B)False

Question 4

The size of the operation is dependents on __________ of __________ and__________ of ._________

Accepted Answer

type of se

Question 5

The top four reasons influencing the decision to return to a restaurant are_________ of_________._______,_________,and .

Accepted Answer

quality, f

Question 6

A travel chart:

Accepted Answer

A)  is constructed by dividing the distance traveled between two places by the amount of material moved. 
B)  is constructed by adding the distance traveled between two places by the amount of material moved. 
C)  is constructed by multiplying the distance traveled between two places by the amount of material moved. 
D)  is constructed by subtracting the distance traveled between two places by the amount of material moved. 
E)  cannot be constructed without watching employees during service. 
A)  is constructed by dividing the distance traveled between two places by the amount of material moved. 
B)  is constructed by adding the distance traveled between two places by the amount of material moved. 
C)  is constructed by multiplying the distance traveled between two places by the amount of material moved. 
D)  is constructed by subtracting the distance traveled between two places by the amount of material moved. 
E)  cannot be constructed without watching employees during service.

Question 7

A systematic approach to workplace design begins with analyzing the property.

Accepted Answer

A) True 
 B)False

Question 8

What is the American Disabilities Act? What does it guarantee?

Accepted Answer

The ADA was signed into law in 1990. The

Question 9

One of the least important elements in dealing with color is the idea of contrast.

Accepted Answer

A) True 
 B)False

Question 10

The selection and placement of furniture:

Accepted Answer

A)  has no effect on the customer. 
B)  has a physical and psychological dimension. 
C)  has only a physiological dimension. 
D)  allows the server to move effectively through the restaurant. 
E)  satisfies the wants and needs of the customer. 
A)  has no effect on the customer. 
B)  has a physical and psychological dimension. 
C)  has only a physiological dimension. 
D)  allows the server to move effectively through the restaurant. 
E)  satisfies the wants and needs of the customer.

Question 11

When customers go out to eat, they want a complete meal experience to satisfy only physical needs.

Accepted Answer

A) True 
 B)False

Question 12

Task planning involves:

Accepted Answer

A)  an analysis of the specific actions involved in carrying out a job. 
B)  careful consideration of management in a combined effort with employees. 
C)  an analysis of the menu. 
D)  an analysis of the product flow. 
E)  asking each employee what they do during service periods. 
A)  an analysis of the specific actions involved in carrying out a job. 
B)  careful consideration of management in a combined effort with employees. 
C)  an analysis of the menu. 
D)  an analysis of the product flow. 
E)  asking each employee what they do during service periods.

Question 13

The purpose of lighting is to:

Accepted Answer

A)  set the mood of the restaurant. 
B)  make the food and the customers look good. 
C)  serve a functional role for the employees. 
D)  both A and C. 
E)  all of the above. 
A)  set the mood of the restaurant. 
B)  make the food and the customers look good. 
C)  serve a functional role for the employees. 
D)  both A and C. 
E)  all of the above.

Question 14

The four concepts of environmental psychology are __________ ,_________,_________ ,_________ and_________ .

Accepted Answer

privacy, personal sp

Question 15

_________is the general mood or tone set by the restaurant.

Accepted Answer

The answer of _________is the general mood or tone set...

Question 16

Customers eating with _________ tempo background music tend to take longer to finish their meal.

Accepted Answer

The answer of Customers eating with _________ tempo background music...

Question 17

Unsafe workplaces_________ costs for the employer by_________ insurance and_________productivity.

Accepted Answer

increase,

Question 18

What are the four basic needs addressed by good lighting?

Accepted Answer

The need to set the mood of th

The bottom- approach to workplace design involves designing __ and assembling them into_ areas.

The immediate package of the restaurant includes:

The more extensive the menu, the larger the operation tends to be.

The size of the operation is dependents on __ of and of ._

The top four reasons influencing the decision to return to a restaurant are_____ of_._,_______,and .

A travel chart:

A systematic approach to workplace design begins with analyzing the property.

What is the American Disabilities Act? What does it guarantee?

One of the least important elements in dealing with color is the idea of contrast.

The selection and placement of furniture:

When customers go out to eat, they want a complete meal experience to satisfy only physical needs.

Task planning involves:

The purpose of lighting is to:

The four concepts of environmental psychology are ______ ,_,_ ,_ and_____ .

_________is the general mood or tone set by the restaurant.

Customers eating with _________ tempo background music tend to take longer to finish their meal.

Unsafe workplaces_____ costs for the employer by_ insurance and_____productivity.

What are the four basic needs addressed by good lighting?

Introduction

Understanding the Customer

Developing a Marketing Plan

Promoting the Operation

Pricing and Designing the Menu

Delivering Quality Service

Food and Beverage: From Supplier to Customer

Kitchen Equipment and Interiors: Selection, Maintenance and Energy Management

Sanitation and Food Safety

Controlling Costs

Employee Selection

Training and Development

Motivating the Employee

Restaurant Manager 2010

Filters

Exam 7: The Physical Facility

The bottom- approach to workplace design involves designing __________ and assembling them into_________ areas.

The immediate package of the restaurant includes:

The more extensive the menu, the larger the operation tends to be.

The size of the operation is dependents on __________ of __________ and__________ of ._________

The top four reasons influencing the decision to return to a restaurant are_________ of_________._______,_________,and .

A travel chart:

A systematic approach to workplace design begins with analyzing the property.

What is the American Disabilities Act? What does it guarantee?

One of the least important elements in dealing with color is the idea of contrast.

The selection and placement of furniture:

When customers go out to eat, they want a complete meal experience to satisfy only physical needs.

Task planning involves:

The purpose of lighting is to:

The four concepts of environmental psychology are __________ ,_________,_________ ,_________ and_________ .

_________is the general mood or tone set by the restaurant.

Customers eating with _________ tempo background music tend to take longer to finish their meal.

Unsafe workplaces_________ costs for the employer by_________ insurance and_________productivity.

What are the four basic needs addressed by good lighting?

Introduction

Understanding the Customer

Developing a Marketing Plan

Promoting the Operation

Pricing and Designing the Menu

Delivering Quality Service

Food and Beverage: From Supplier to Customer

Kitchen Equipment and Interiors: Selection, Maintenance and Energy Management

Sanitation and Food Safety

Controlling Costs

Employee Selection

Training and Development

Motivating the Employee

Restaurant Manager 2010

Filters

The bottom- approach to workplace design involves designing __ and assembling them into_ areas.

The size of the operation is dependents on __ of and of ._

The top four reasons influencing the decision to return to a restaurant are_____ of_._,_______,and .

The four concepts of environmental psychology are ______ ,_,_ ,_ and_____ .

Unsafe workplaces_____ costs for the employer by_ insurance and_____productivity.