Exam 2: The Environment and Corporate Culture

Scenario - Nikki Williams Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception. -Nikki could use the following to affect the corporate culture:

_________, _________, and _________are three types of strategies that organizations can use to adapt to environmental changes.

Kristen's Jewelry Shop has just hired a comparative shopper to visit other local jewelry stores to gain product pricing information. What strategy is this describing?

Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April. Molly would be considered a part of which of these for Internal Workings?

A high-performance culture is based on all of the following except:

There has been strong concern recently about climate change such as global warming caused by greenhouse gases, most notably carbon dioxide.

_________is a narrative based on true event that is repeated frequently and shared by organizational employees.

Discuss the different levels of culture.

_________isare) included in an organization's task environment.

_________can be defined as the set of key values, beliefs, understandings, and norms shared by members of an organization.

_________plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

The_________ represents people in the environment who can be hired to work for the organization.

The deeds of _________are extraordinary, but not so extraordinary that other employees cannot perform the same deeds.

An_________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

The task environmental dimension includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate.

Roadtec Tire Company has a corporate culture that emphasizes an internal focus on the involvement and participation of employees, placing high value on meeting the needs of employees. The company is known for its caring, family-like atmosphere. Which type of corporate culture does Roadtec possess?

Which of the following rules, according to Spotlight on Skills in Chapter 2, is about forging an emotional bond?

Briefly discuss the two key areas that cultural leaders influence culture.

A narrative based on events within the organization that is frequently repeated is called an organizational story.

The general economic health of the country or region in which the organization operates is represented by the _________dimension.