Exam 2: The Environment and Corporate Culture

Symbols, stories, and heroes are important because they:

The _________of the external environment includes events originating in foreign countries as well as opportunities for American companies in other countries.

Organizations must manage environmental uncertainty to be effective.

When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in _________environment.

_________are associated with surface level of organizational culture.

Included in an _________environment are sectors that have a direct working relationships with the organization, among customers, competitors, suppliers, and the labor market.

In a high performance culture, organizations put high emphasis on both culture and solid business performance as drivers of organizational success.

Cultural values in organizations are rarely observed.

All of these are a part of an organization's task environment except _________.

The international dimension of the external environment represents events originating in foreign countries as well as opportunities for U.S. companies in other countries.

A ceremony is a planned activity at a special event that is conducted for the benefit of an audience.

Customers and competitors are two important sectors of the economic dimension of a firm's general environment.

The technological dimension of the external environment includes scientific and technological advancements in a specific industry as well as in society at large.

The most recent U.S. census data show that about one-third of all babies born 2011 were members of minority group.

The _________dimension of the general environment represents the demographic characteristics as well as the norms, customs, and values of the general population.

The_________ dimension includes government regulations at the local, state, and federal levels.

If a company emphasizes that "no purchase is complete until the customer is satisfied," then it's:

Which of these means that managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes?

Competitive intelligence professionals are really just in-house snoops who obtain information about rival companies.

The involvement culture has an_________ focus on the involvement and participation of employees to rapidly meet changing needs from the environment.