Question 1

The process of forming alliances among managers is called coalition building.

Accepted Answer

A) True 
 B)False

Question 2

When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the condition of ________exists.

Accepted Answer

A)  risk 
B)  uncertainty 
C)  ambiguity 
D)  certainty 
E)  problematic 
A)  risk 
B)  uncertainty 
C)  ambiguity 
D)  certainty 
E)  problematic

Question 3

Briefly describe the four major personal decision styles.

Accepted Answer

Directive, analytica

Question 4

The________ model of decision making describes how managers actually makes decisions in situations characterized by nonprogrammed decisions, uncertainty, and ambiguity.

Accepted Answer

A)  normative 
B)  classical 
C)  administrative 
D)  scientific management 
E)  objective 
A)  normative 
B)  classical 
C)  administrative 
D)  scientific management 
E)  objective

Question 5

The________ stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

Accepted Answer

The answer of The________ stage involves the use of managerial,...

Question 6

The four positions on the possibility of failure scale include certainty, risk, ambiguity, and________ .

Accepted Answer

A)  uncertainty 
B)  conflict 
C)  necessity 
D)  indecision 
E)  possibility 
A)  uncertainty 
B)  conflict 
C)  necessity 
D)  indecision 
E)  possibility

Question 7

Managers are often referred to as:

Accepted Answer

A)  decision makers. 
B)  peace makers. 
C)  conflict creators. 
D)  an unnecessary layer of employees. 
E)  profit suppressor. 
A)  decision makers. 
B)  peace makers. 
C)  conflict creators. 
D)  an unnecessary layer of employees. 
E)  profit suppressor.

Question 8

The________ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

Accepted Answer

A)  recognition 
B)  analysis 
C)  evaluation 
D)  implementation 
E)  feedback 
A)  recognition 
B)  analysis 
C)  evaluation 
D)  implementation 
E)  feedback

Question 9

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  Brainstorming

Question 10

Which of the following means that all the information the decision-maker needs is fully available?

Accepted Answer

A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  None of these 
A)  Certainty 
B)  Risk 
C)  Uncertainty 
D)  Ambiguity 
E)  None of these

Question 11

People with an________ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

Accepted Answer

The answer of People with an________ style usually are concerned...

Question 12

Which of the following is the first step in the managerial decision making process?

Accepted Answer

A)  Evaluation and feedback 
B)  Development of alternatives 
C)  Recognition of decision requirement 
D)  Diagnosis and analysis of causes 
E)  Selection of desired alternatives 
A)  Evaluation and feedback 
B)  Development of alternatives 
C)  Recognition of decision requirement 
D)  Diagnosis and analysis of causes 
E)  Selection of desired alternatives

Question 13

Most people underestimate their ability to predict uncertain outcomes.

Accepted Answer

A) True 
 B)False

Question 14

________is important because decision making is a continuous, never ending process.

Accepted Answer

The answer of ________is important because decision making is a...

Question 15

A decision is a choice made from available alternatives.

Accepted Answer

A) True 
 B)False

Question 16

The growth of quantitative decision techniques that use computers has reduced the use of the classical approach.

Accepted Answer

A) True 
 B)False

Question 17

Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at Jefferson are complex and involve many people, with a significant amount of disagreement and conflict. Which decision-making model fits best for this organization?

Accepted Answer

A)  Political 
B)  Functional 
C)  Classical 
D)  Administrative 
E)  Bureaucratic 
A)  Political 
B)  Functional 
C)  Classical 
D)  Administrative 
E)  Bureaucratic

Question 18

Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?

Accepted Answer

A)  Bounded rationality 
B)  The classical model of decision making 
C)  Satisficing 
D)  Brainstorming 
E)  Scientific management 
A)  Bounded rationality 
B)  The classical model of decision making 
C)  Satisficing 
D)  Brainstorming 
E)  Scientific management

Question 19

For a programmed decision:

Accepted Answer

A)  alternatives are usually difficult to identify. 
B)  alternatives are usually easy to identify. 
C)  there are usually few alternatives. 
D)  there are usually few alternatives and they are difficult to identify. 
E)  there are no alternatives. 
A)  alternatives are usually difficult to identify. 
B)  alternatives are usually easy to identify. 
C)  there are usually few alternatives. 
D)  there are usually few alternatives and they are difficult to identify. 
E)  there are no alternatives.

Question 20

Which model of decision making is associated with satisficing, bounded rationality, and uncertainty?

Accepted Answer

A)  Classical 
B)  Administrative 
C)  Quantitative 
D)  Rational 
E)  Political 
A)  Classical 
B)  Administrative 
C)  Quantitative 
D)  Rational 
E)  Political

The process of forming alliances among managers is called coalition building.

When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the condition of ________exists.

Briefly describe the four major personal decision styles.

The________ model of decision making describes how managers actually makes decisions in situations characterized by nonprogrammed decisions, uncertainty, and ambiguity.

The________ stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

The four positions on the possibility of failure scale include certainty, risk, ambiguity, and________ .

Managers are often referred to as:

The________ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Which of the following means that all the information the decision-maker needs is fully available?

People with an________ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

Which of the following is the first step in the managerial decision making process?

Most people underestimate their ability to predict uncertain outcomes.

________is important because decision making is a continuous, never ending process.

A decision is a choice made from available alternatives.

The growth of quantitative decision techniques that use computers has reduced the use of the classical approach.

Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at Jefferson are complex and involve many people, with a significant amount of disagreement and conflict. Which decision-making model fits best for this organization?

Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?

For a programmed decision:

Which model of decision making is associated with satisficing, bounded rationality, and uncertainty?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 6: Managerial Decision Making

The process of forming alliances among managers is called coalition building.

When managers know which goals they wish to achieve, but information about alternatives and future events is incomplete, the condition of ________exists.

Briefly describe the four major personal decision styles.

The________ model of decision making describes how managers actually makes decisions in situations characterized by nonprogrammed decisions, uncertainty, and ambiguity.

The________ stage involves the use of managerial, administrative, and persuasive abilities to ensure that the chosen alternative is carried out.

The four positions on the possibility of failure scale include certainty, risk, ambiguity, and________ .

Managers are often referred to as:

The________ step in the decision making process involves using managerial, administrative, and persuasive abilities to translate the chosen alternative into action.

Which of the following means that the goals to be achieved or the problem to be solved is unclear, alternatives are difficult to define, and information about outcomes is unavailable?

Which of the following means that all the information the decision-maker needs is fully available?

People with an________ style usually are concerned with the personal development of others and may make decisions that help others achieve their goals.

Which of the following is the first step in the managerial decision making process?

Most people underestimate their ability to predict uncertain outcomes.

________is important because decision making is a continuous, never ending process.

A decision is a choice made from available alternatives.

The growth of quantitative decision techniques that use computers has reduced the use of the classical approach.

Jefferson Inc. is an information technology consulting firm located in Washington D.C. Decisions at Jefferson are complex and involve many people, with a significant amount of disagreement and conflict. Which decision-making model fits best for this organization?

Melissa is a manager at InStylez Clothing. Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Melissa's situation is most consistent with which of the following concepts?

For a programmed decision:

Which model of decision making is associated with satisficing, bounded rationality, and uncertainty?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters