Exam 10: Contract Administration

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During which step of grievance procedure do the parties negotiate the inclusion of an alternative dispute resolution (ADR)provision which provides for the assistance of a neutral third party?

(Multiple Choice)

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Question 41

The alternative dispute resolution (ADR)approach where workers with complaints are invited to raise them with their immediate supervisor is called the:

(Multiple Choice)

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Question 42

Written grievances tend to increase emotions present in many employee concerns.

(True/False)

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Question 43

Employees who file grievances are older,more active in their unions,and more satisfied with their job,supervisor,and union.

(True/False)

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Question 44

The goal of directive or results-oriented mediation is to bring the parties to a certain agreement that the mediator believes is the final word.

(True/False)

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Question 45

Regardless of motives for filing grievances,management must process them through the grievance procedure even if it feels the employee's motives are illegitimate or improper.

(True/False)

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Question 46

Grievance procedures in nonunion firms:

(Multiple Choice)

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Question 47

Codified relationships stress the rights and privileges of union stewards and first-line supervisors established through the labor agreement and various union and management publications.

(True/False)

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Question 48

The approach where the goal is to bring the parties to a certain agreement that the mediator believes is appropriate and achievable is the:

(Multiple Choice)

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Question 49

A Supreme Court decision related to judicial examination of union performance stressed that:

(Multiple Choice)

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Question 50

Showing 41 - 50 of 50

During which step of grievance procedure do the parties negotiate the inclusion of an alternative dispute resolution (ADR)provision which provides for the assistance of a neutral third party?

The alternative dispute resolution (ADR)approach where workers with complaints are invited to raise them with their immediate supervisor is called the:

Written grievances tend to increase emotions present in many employee concerns.

Employees who file grievances are older,more active in their unions,and more satisfied with their job,supervisor,and union.

The goal of directive or results-oriented mediation is to bring the parties to a certain agreement that the mediator believes is the final word.

Regardless of motives for filing grievances,management must process them through the grievance procedure even if it feels the employee's motives are illegitimate or improper.

Grievance procedures in nonunion firms:

Codified relationships stress the rights and privileges of union stewards and first-line supervisors established through the labor agreement and various union and management publications.

The approach where the goal is to bring the parties to a certain agreement that the mediator believes is appropriate and achievable is the:

A Supreme Court decision related to judicial examination of union performance stressed that:

Union-Management Relationships in Perspective

The History of Labor-Management Relationships

Legal Influences

Unions and Management: Key Participants in the Labor Relations Process

Why and How Unions Are Organized

Negotiating the Labor Agreement

Economic Issues

Administrative Issues

Resolving Negotiation Interestdisputes and the Use of Economic Pressure

Labor and Employment Arbitration

Employee Discipline

Labor Relations in the Public Sector

Labor Relations in Multinational Corporations and in Other Countries

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