Exam 18: Psychology at Work in the Global Economy

_____ is when an individual or group is in a situation where they must choose between two or more competing goals.

Dimitrio's boss offered him a week-long trip to Hawaii at company expense.After Dimitrio accepted and arrived in the islands, his boss explained that he would be babysitting his kids while the boss and his wife toured the islands.This is an example of the _____ strategy of persuasion.

Mikael and Airon are exchanging text messages about their reactions to their newest coworker on their cellphones.This is an example of a(n)_____ communication channel.

Translating or interpreting the meaning of a message is called ________.

Communication that is intended to change attitudes is called _____.

According to persuasion research, which of the following people are likely to convince us to eat at a new restaurant in town?

If an employee disagreed with management over the goals for the company and ways to compete, this would be an example of a _____ conflict.

Which of the following is not one of the "personal spaces" identified by Anthropologist Edward Hall in North American cultures?

Which of the following is NOT associated with creating an illusion of honesty and credibility?

The meaning of "You're so clever" cannot be determined without knowledge of _____.

When resources are limited, or there is not enough time to solve all parts of a complex problem, _____ may be the best solution.

This is the personality trait that reflects the extent to which people engage in and enjoy effortful thought processing.

When your words convey two conflicting messages, or the message sent by your words is the opposite of the message sent by your body language, you are sending _____.

Stan convinces Dorothy to accept a blind date with his great-looking and prosperous business partner, who does not really exist.On the day of the date, he tells Dorothy that his business partner is out of town, and sets her up with an obnoxious jerk, who is a client he's trying to impress.This is an example of the _____ strategy of persuasion.

_____ conflict involves disagreement over goals to pursue or the means to achieve them.

Fear messages are MOST likely to persuade when the negative consequence is _____.

Offering an attractive proposal, then making it unavailable or unappealing and offering a more costly alternative is called the _____ strategy

Imelda can't decide which pair of shoes to wear today.Several pairs would look perfect with her outfit.This is an example of a(n)_____conflict.

Making a small request followed by increasingly larger requests is called the _____ technique of persuasion.

A phone researcher asks you for an hour of your time to answer his survey questions.When you refuse, he offers you the alternative he wanted all along-to answer just two questions.This is an example of the _____ technique.