Question 1

What has contributed to crowdsourcing as a decision aid?

Accepted Answer

A) Low-cost information technology 
B) An increase in the number of decisions that organization must make 
C) An increase in the difficulty of decisions that organizations must make 
D) The number of people who are affected by organization decisions 
E) The need to make high-quality decisions 
A) Low-cost information technology 
B) An increase in the number of decisions that organization must make 
C) An increase in the difficulty of decisions that organizations must make 
D) The number of people who are affected by organization decisions 
E) The need to make high-quality decisions

Question 2

Which of the following is characteristic of well-structured problems?

Accepted Answer

A) They are unusual and have not been encountered before. 
B) They tend to be complex and involve a high degree of uncertainty. 
C) The existing state and the desired state are understood. 
D) They frequently arouse controversy and conflict among those interested in the problem. 
E) They often entail high risk. 
A) They are unusual and have not been encountered before. 
B) They tend to be complex and involve a high degree of uncertainty. 
C) The existing state and the desired state are understood. 
D) They frequently arouse controversy and conflict among those interested in the problem. 
E) They often entail high risk.

Question 3

The views of experts and professionals with profound experience in a particular domain can constitute evidence.

Accepted Answer

A) True 
 B)False

Question 4

What is good evidence?

Accepted Answer

A) What other organizations have done 
B) Scientifically conducted peer-reviewed research 
C) What has worked in the past 
D) Big data 
E) Feedback from employees 
A) What other organizations have done 
B) Scientifically conducted peer-reviewed research 
C) What has worked in the past 
D) Big data 
E) Feedback from employees

Question 5

Research has shown that people tend to have a(n)________ to value information advice for which they have paid over free advice of equal quality.

Accepted Answer

A) insight bias 
B) interpretation bias 
C) insight forgiveness 
D) cognitive bias 
E) confirmation bias 
A) insight bias 
B) interpretation bias 
C) insight forgiveness 
D) cognitive bias 
E) confirmation bias

Question 6

Paying people their salaries is an unstructured problem, putting into place the Phoenix system to do this was a structured problem.

Accepted Answer

A) True 
 B)False

Question 7

Information overload is likely to lead to

Accepted Answer

A) fast decision making. 
B) only relevant information influencing decision making. 
C) greater confidence by managers in their decisions. 
D) higher quality decisions. 
E) lower satisfaction with the ultimate decision. 
A) fast decision making. 
B) only relevant information influencing decision making. 
C) greater confidence by managers in their decisions. 
D) higher quality decisions. 
E) lower satisfaction with the ultimate decision.

Question 8

Diffusion of responsibility might contribute to

Accepted Answer

A) hindsight. 
B) risky shifts. 
C) conservative shifts. 
D) information overload. 
E) confirmation bias. 
A) hindsight. 
B) risky shifts. 
C) conservative shifts. 
D) information overload. 
E) confirmation bias.

Question 9

Crowdsourcing has been applied to solving a relatively limited number of problems.

Accepted Answer

A) True 
 B)False

Question 10

Social science research is much appreciated by managers.

Accepted Answer

A) True 
 B)False

Question 11

The well-structured problem does NOT exhibit which of the following characteristics?

Accepted Answer

A) Clear existing state 
B) Clear desired state 
C) Uncertainty about what to do 
D) Certainty about what to do 
E) Familiar and repetitive problem 
A) Clear existing state 
B) Clear desired state 
C) Uncertainty about what to do 
D) Certainty about what to do 
E) Familiar and repetitive problem

Question 12

Crowdsourcing refers to

Accepted Answer

A) outsourcing aspects of a decision process to a large collection of people. 
B) hiring experts to assist in the decision process. 
C) using groups to participate in the decision process. 
D) outsourcing aspects of a decision process to decision-making experts. 
E) outsourcing aspects of a decision process to a small collection of experts. 
A) outsourcing aspects of a decision process to a large collection of people. 
B) hiring experts to assist in the decision process. 
C) using groups to participate in the decision process. 
D) outsourcing aspects of a decision process to decision-making experts. 
E) outsourcing aspects of a decision process to a small collection of experts.

Question 13

People in a good mood tend to overestimate the likelihood that good events will occur and underestimate the occurrence of bad events.

Accepted Answer

A) True 
 B)False

Question 14

Define big data and provide an example of how it has been used in decision making.

Accepted Answer

Big data refers to copious amounts of in

Question 15

Illusion of invulnerability, illusion of morality, and illusion of unanimity are all characteristics of

Accepted Answer

A) hindsight. 
B) risky shift. 
C) groupthink. 
D) maximization. 
E) confirmation bias. 
A) hindsight. 
B) risky shift. 
C) groupthink. 
D) maximization. 
E) confirmation bias.

Question 16

Crowdsourcing involves outsourcing aspects of a decision process to a large collection of people.

Accepted Answer

A) True 
 B)False

Question 17

Escalation can occur in both competitive and noncompetitive situations.

Accepted Answer

A) True 
 B)False

Question 18

When it comes to good evidence, scientifically conducted peer-reviewed research is the gold standard.

Accepted Answer

A) True 
 B)False

Question 19

One company strongly identified with the use of analytics is General Motors.

Accepted Answer

A) True 
 B)False

Question 20

Too little information can damage the quality of decisions but you can never have too much information for making a decision.

Accepted Answer

A) True 
 B)False

What has contributed to crowdsourcing as a decision aid?

Which of the following is characteristic of well-structured problems?

The views of experts and professionals with profound experience in a particular domain can constitute evidence.

What is good evidence?

Research has shown that people tend to have a(n)________ to value information advice for which they have paid over free advice of equal quality.

Paying people their salaries is an unstructured problem, putting into place the Phoenix system to do this was a structured problem.

Information overload is likely to lead to

Diffusion of responsibility might contribute to

Crowdsourcing has been applied to solving a relatively limited number of problems.

Social science research is much appreciated by managers.

The well-structured problem does NOT exhibit which of the following characteristics?

Crowdsourcing refers to

People in a good mood tend to overestimate the likelihood that good events will occur and underestimate the occurrence of bad events.

Define big data and provide an example of how it has been used in decision making.

Illusion of invulnerability, illusion of morality, and illusion of unanimity are all characteristics of

Crowdsourcing involves outsourcing aspects of a decision process to a large collection of people.

Escalation can occur in both competitive and noncompetitive situations.

When it comes to good evidence, scientifically conducted peer-reviewed research is the gold standard.

One company strongly identified with the use of analytics is General Motors.

Too little information can damage the quality of decisions but you can never have too much information for making a decision.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 11: Decision Making

What has contributed to crowdsourcing as a decision aid?

Which of the following is characteristic of well-structured problems?

The views of experts and professionals with profound experience in a particular domain can constitute evidence.

What is good evidence?

Research has shown that people tend to have a(n)________ to value information advice for which they have paid over free advice of equal quality.

Paying people their salaries is an unstructured problem, putting into place the Phoenix system to do this was a structured problem.

Information overload is likely to lead to

Diffusion of responsibility might contribute to

Crowdsourcing has been applied to solving a relatively limited number of problems.

Social science research is much appreciated by managers.

The well-structured problem does NOT exhibit which of the following characteristics?

Crowdsourcing refers to

People in a good mood tend to overestimate the likelihood that good events will occur and underestimate the occurrence of bad events.

Define big data and provide an example of how it has been used in decision making.

Illusion of invulnerability, illusion of morality, and illusion of unanimity are all characteristics of

Crowdsourcing involves outsourcing aspects of a decision process to a large collection of people.

Escalation can occur in both competitive and noncompetitive situations.

When it comes to good evidence, scientifically conducted peer-reviewed research is the gold standard.

One company strongly identified with the use of analytics is General Motors.

Too little information can damage the quality of decisions but you can never have too much information for making a decision.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters