Question 1

Tyler is a company supervisor who oversees more than 35 employees.Halo effects are likely to be most pronounced in his performance appraisals of

Accepted Answer

A) employees he knows very well. 
B) employees he does not know well. 
C) male employees. 
D) female employees. 
A) employees he knows very well. 
B) employees he does not know well. 
C) male employees. 
D) female employees.

Question 2

Sanchez and Chavez (2010)presented participants with a Latino candidate's resume for a selective minority internship.The candidate's background was strong,and half the time,the candidate was presented as bilingual (English/Spanish)and half the time not (English speaking only).They found that the language manipulation

Accepted Answer

A) made no difference in how participants rated the candidate. 
B) affected how Caucasians,but not Latinos,rated the candidate. 
C) affected how Latinos,but not Caucasians,rated the candidate. 
D) influenced both Caucasians' and Latinos' ratings of the candidate. 
A) made no difference in how participants rated the candidate. 
B) affected how Caucasians,but not Latinos,rated the candidate. 
C) affected how Latinos,but not Caucasians,rated the candidate. 
D) influenced both Caucasians' and Latinos' ratings of the candidate.

Question 3

Which is not an impediment to women trying to reach the top in executive positions?

Accepted Answer

A) Women are conflicted about juggling a career and family. 
B) Women gravitate toward helping professions more than competitive,hierarchical positions. 
C) Lingering stereotypes portray women as followers,not leaders. 
D) Women have been less effective when placed in top positions. 
A) Women are conflicted about juggling a career and family. 
B) Women gravitate toward helping professions more than competitive,hierarchical positions. 
C) Lingering stereotypes portray women as followers,not leaders. 
D) Women have been less effective when placed in top positions.

Question 4

Lancelot would like to increase employee motivation and productivity.According to expectancy theory,which strategy would be most effective?

Accepted Answer

A) continually urging employees to do their best 
B) providing equal rewards to all employees regardless of effort or outcomes 
C) using only mildly positive symbolic rewards rather than monetary ones 
D) instituting a profit-sharing plan based on job performance 
A) continually urging employees to do their best 
B) providing equal rewards to all employees regardless of effort or outcomes 
C) using only mildly positive symbolic rewards rather than monetary ones 
D) instituting a profit-sharing plan based on job performance

Question 5

The Hawthorne effect refers to

Accepted Answer

A) the relationship between working conditions and job satisfaction. 
B) the finding that workers who were given special attention increased their productivity regardless of what actual changes were made in the work setting. 
C) the fact that employees become so engaged in their work that they are immune to environmental manipulations. 
D) the tendency for bright levels of illumination to decrease worker productivity. 
A) the relationship between working conditions and job satisfaction. 
B) the finding that workers who were given special attention increased their productivity regardless of what actual changes were made in the work setting. 
C) the fact that employees become so engaged in their work that they are immune to environmental manipulations. 
D) the tendency for bright levels of illumination to decrease worker productivity.

Question 6

The contingency model of leadership suggests that for a task in which there is low situational control,

Accepted Answer

A) a relations-oriented leader often offers too little guidance. 
B) a task-oriented leader is unlikely to be successful. 
C) a transactional leader will usually fail to set clear goals. 
D) a transformational leader will often rub subordinates the wrong way. 
A) a relations-oriented leader often offers too little guidance. 
B) a task-oriented leader is unlikely to be successful. 
C) a transactional leader will usually fail to set clear goals. 
D) a transformational leader will often rub subordinates the wrong way.

Question 7

In implementing an affirmative action policy,an employer should do all of the following except

Accepted Answer

A) set and communicate clear and explicit qualifications criteria. 
B) emphasize the target applicant's unique contributions to the organization. 
C) clearly inform employees that the use of a quota is,in certain cases,justifiable. 
D) provide the target applicant and coworkers with specific feedback about the target's qualifications. 
A) set and communicate clear and explicit qualifications criteria. 
B) emphasize the target applicant's unique contributions to the organization. 
C) clearly inform employees that the use of a quota is,in certain cases,justifiable. 
D) provide the target applicant and coworkers with specific feedback about the target's qualifications.

Question 8

The tendency for people to persist in failing investments to avert loss,which causes losses to mount,is known as the

Accepted Answer

A) endowment effect. 
B) escalation effect. 
C) sunk cost principle. 
D) expectancy theory. 
A) endowment effect. 
B) escalation effect. 
C) sunk cost principle. 
D) expectancy theory.

Question 9

Ulrich bought an investment property that he intended to rent to tourists on the beach.After six months,he had had only one rental for far less than the cost he had hoped to charge.His wife encouraged him to sell the home,but he insisted that it will be profitable if they don't give up and keep trying to rent it.Ulrich's unwillingness to sell the home and cut his losses is an example of the______________effect.

Accepted Answer

A) escalation 
B) persistence 
C) endowment 
D) sunk cost 
A) escalation 
B) persistence 
C) endowment 
D) sunk cost

Question 10

When Kinnaird applies for a job at a new firm,they give him a paper-and-pencil questionnaire that asked questions about whether or not he has been involved in any of several transgressions,such as illegal drug use and shoplifting.Kinnaird is taking a(n)test.

Accepted Answer

A) situational judgment 
B) polygraph 
C) integrity 
D) personality 
A) situational judgment 
B) polygraph 
C) integrity 
D) personality

Question 11

One race-related difference in employment experiences is that young employees of color are less likely than Caucasian employees to

Accepted Answer

A) be assigned to work with a transformational leader. 
B) develop mentoring relationships with influential white men in their companies. 
C) be evaluated using a 360-degree appraisal. 
D) receive the benefits of the sunk cost principle. 
A) be assigned to work with a transformational leader. 
B) develop mentoring relationships with influential white men in their companies. 
C) be evaluated using a 360-degree appraisal. 
D) receive the benefits of the sunk cost principle.

Question 12

The tendency for people to inflate the value of objects,good,or services they already own is called the

Accepted Answer

A) endowment effect. 
B) escalation effect. 
C) sunk cost effect. 
D) expectancy phenomenon. 
A) endowment effect. 
B) escalation effect. 
C) sunk cost effect. 
D) expectancy phenomenon.

Question 13

Aretha is trying to determine the extent to which she should include her subordinates in a decision she is making regarding a company problem that has arisen.According to the normative model of leadership,which of the following factors should she consider?

Accepted Answer

A) the clarity of the problem 
B) the magnitude of the problem 
C) the immediacy of the problem 
D) the level of employee morale 
A) the clarity of the problem 
B) the magnitude of the problem 
C) the immediacy of the problem 
D) the level of employee morale

Question 14

Assessment centers' multidimensional approach to making hiring decisions is

Accepted Answer

A) good at predicting who will make a good employee. 
B) very inexpensive compared to traditional methods 
C) assumed to be less effective than traditional interviews. 
D) more prone to applicant attempts to manipulate the interview process. 
A) good at predicting who will make a good employee. 
B) very inexpensive compared to traditional methods 
C) assumed to be less effective than traditional interviews. 
D) more prone to applicant attempts to manipulate the interview process.

Question 15

Genie is considering using various evaluation techniques to help her hire a new employee.In trying to choose between general assessments of attributes versus job-specific tests,she should be aware that

Accepted Answer

A) general assessments are more effective predictors of future work success. 
B) job-specific tests lack the predictive validity of other instruments. 
C) that potential applicants see job-specific tests as most fair. 
D) each assessment has significant weaknesses. 
A) general assessments are more effective predictors of future work success. 
B) job-specific tests lack the predictive validity of other instruments. 
C) that potential applicants see job-specific tests as most fair. 
D) each assessment has significant weaknesses.

Question 16

A leader who sets clear goals for her followers,rewarding those who live up to their end of the bargain,providing assistance,and meeting workers' psychological needs,is known as a(n)______________leader.

Accepted Answer

A) transformational 
B) normative 
C) transactional 
D) autocratic 
A) transformational 
B) normative 
C) transactional 
D) autocratic

Question 17

Describe two factors that can reduce the validity of the traditional interview.

Accepted Answer

Social psychological factors strongly in

Question 18

Angus is accused of having a restriction of range problem in his evaluations of coworkers.What is most likely to be true about Angus?

Accepted Answer

A) His ratings fluctuate dramatically over time. 
B) He tends to believe that friendly subordinates are also competent. 
C) He rates people he doesn't know well inaccurately. 
D) He probably fails to make adequate distinctions among those he evaluates. 
A) His ratings fluctuate dramatically over time. 
B) He tends to believe that friendly subordinates are also competent. 
C) He rates people he doesn't know well inaccurately. 
D) He probably fails to make adequate distinctions among those he evaluates.

Question 19

The theory that leadership is determined by the amount of participation and feedback that leaders invite from workers is called the______________of leadership.

Accepted Answer

A) contingency model 
B) transactional theory 
C) transformational theory 
D) normative model 
A) contingency model 
B) transactional theory 
C) transformational theory 
D) normative model

Question 20

According to research on leadership,which statement seems to be true?

Accepted Answer

A) Transformational leaders are more effective than transactional leaders. 
B) Transformational leaders are less effective than transactional leaders. 
C) Transformational leaders and transactional leaders are equally effective. 
D) Transformational leaders are more effective in their use of rewards than are transactional leaders. 
A) Transformational leaders are more effective than transactional leaders. 
B) Transformational leaders are less effective than transactional leaders. 
C) Transformational leaders and transactional leaders are equally effective. 
D) Transformational leaders are more effective in their use of rewards than are transactional leaders.

Tyler is a company supervisor who oversees more than 35 employees.Halo effects are likely to be most pronounced in his performance appraisals of

Which is not an impediment to women trying to reach the top in executive positions?

Lancelot would like to increase employee motivation and productivity.According to expectancy theory,which strategy would be most effective?

The Hawthorne effect refers to

The contingency model of leadership suggests that for a task in which there is low situational control,

In implementing an affirmative action policy,an employer should do all of the following except

The tendency for people to persist in failing investments to avert loss,which causes losses to mount,is known as the

When Kinnaird applies for a job at a new firm,they give him a paper-and-pencil questionnaire that asked questions about whether or not he has been involved in any of several transgressions,such as illegal drug use and shoplifting.Kinnaird is taking a(n)test.

One race-related difference in employment experiences is that young employees of color are less likely than Caucasian employees to

The tendency for people to inflate the value of objects,good,or services they already own is called the

Aretha is trying to determine the extent to which she should include her subordinates in a decision she is making regarding a company problem that has arisen.According to the normative model of leadership,which of the following factors should she consider?

Assessment centers' multidimensional approach to making hiring decisions is

Genie is considering using various evaluation techniques to help her hire a new employee.In trying to choose between general assessments of attributes versus job-specific tests,she should be aware that

A leader who sets clear goals for her followers,rewarding those who live up to their end of the bargain,providing assistance,and meeting workers' psychological needs,is known as a(n)______________leader.

Describe two factors that can reduce the validity of the traditional interview.

Angus is accused of having a restriction of range problem in his evaluations of coworkers.What is most likely to be true about Angus?

The theory that leadership is determined by the amount of participation and feedback that leaders invite from workers is called the______________of leadership.

According to research on leadership,which statement seems to be true?

What Is Social Psychology

Doing Social Psychology Research

The Social Self

Perceiving Persons

Stereotypes, Prejudice, and Discrimination

Attitudes

Conformity

Group Processes

Attraction and Close Relationships

Helping Others

Aggression

Law

Health

Filters

Exam 13: Business

Tyler is a company supervisor who oversees more than 35 employees.Halo effects are likely to be most pronounced in his performance appraisals of

Which is not an impediment to women trying to reach the top in executive positions?

Lancelot would like to increase employee motivation and productivity.According to expectancy theory,which strategy would be most effective?

The Hawthorne effect refers to

The contingency model of leadership suggests that for a task in which there is low situational control,

In implementing an affirmative action policy,an employer should do all of the following except

The tendency for people to persist in failing investments to avert loss,which causes losses to mount,is known as the

When Kinnaird applies for a job at a new firm,they give him a paper-and-pencil questionnaire that asked questions about whether or not he has been involved in any of several transgressions,such as illegal drug use and shoplifting.Kinnaird is taking a(n)test.

One race-related difference in employment experiences is that young employees of color are less likely than Caucasian employees to

The tendency for people to inflate the value of objects,good,or services they already own is called the

Aretha is trying to determine the extent to which she should include her subordinates in a decision she is making regarding a company problem that has arisen.According to the normative model of leadership,which of the following factors should she consider?

Assessment centers' multidimensional approach to making hiring decisions is

Genie is considering using various evaluation techniques to help her hire a new employee.In trying to choose between general assessments of attributes versus job-specific tests,she should be aware that

A leader who sets clear goals for her followers,rewarding those who live up to their end of the bargain,providing assistance,and meeting workers' psychological needs,is known as a(n)______________leader.

Describe two factors that can reduce the validity of the traditional interview.

Angus is accused of having a restriction of range problem in his evaluations of coworkers.What is most likely to be true about Angus?

The theory that leadership is determined by the amount of participation and feedback that leaders invite from workers is called the______________of leadership.

According to research on leadership,which statement seems to be true?

What Is Social Psychology

Doing Social Psychology Research

The Social Self

Perceiving Persons

Stereotypes, Prejudice, and Discrimination

Attitudes

Conformity

Group Processes

Attraction and Close Relationships

Helping Others

Aggression

Law

Health

Filters