Exam 5: Managing for Business Success

There are more people at the middle level of the organization than at the bottom level.

You'd be more likely to find a _____ span of control at a nonprofit call center than at a hospital emergency room.

_____ are major accomplishments that a company plans to achieve over a long period of time,generally five years.

All of the following are advantages of the functional approach to organization except _____.

In today's organizations,in which team building and information sharing are important,most experts believe that the transactional leadership style is most effective.

Which of the following is a step in the contingency planning process?

When performing the management _____ function,managers measure the results of operations and compare them with the results they had laid out in their original goals.

Management is the process of planning,organizing,directing and controlling resources to achieve specific goals.

A SWOT analysis defines what an organization stands for.

Department heads at St. Claire Machine Works, a $5 million metal fabricating company with operations in four states, are meeting to determine both the management responsibilities that they share in common and those that differ according to different functions. They all set goals, allocate resources, motivate employees, and compare results with original goals. Marketing oversees sales and advertising, while production handles purchasing, engineering, and fabrication. Finance oversees accounting, raising capital, and paying/collecting bills. -Each department _____ its work.

After being away from leadership in Starbucks,Howard Schultz returned to his leadership position and concluded that his own rapid growth strategy had almost destroyed the brand.

Newly established Lyons Supermarkets,which shows only a few layers of management on its organization chart,has a _____ organizational structure.

As a manager who mentors and develops subordinates,providing them with challenging opportunities,Tom Jones is a transactional leader.

The process of comparing actual to planned performance and taking corrective action is called controlling.

Some companies prefer a customer division structure because it allows them to perform operations and customer service more efficiently.

When you're hired for your first job,it's usually because of your _____ skills.

General Motors Corp., as everyone knows, makes many brands of cars, SUVs, vans, trucks, and hybrid vehicles. Production and assembly plants are located in numerous states and countries. Each make of vehicle—such as Chevy, Pontiac, and Saturn—is produced by a separate division. -To reduce duplication of operations and increase efficiency in ordering parts and controlling costs,GM should reorganize into functional departments.

The traditional planning process begins at the _____ level of an organization.

As a president of an organization,you'll depend upon your _____ skills to solve major,long-term problems.

When Sam noted that the amount of electricity used in the factory was 20 percent higher than expected for the year,he was involved in _____.