Exam 5: Managing for Business Success

To control operations,managers measure the actual results and compare them with the results that were laid out in the original plan.

General Motors Corp., as everyone knows, makes many brands of cars, SUVs, vans, trucks, and hybrid vehicles. Production and assembly plants are located in numerous states and countries. Each make of vehicle—such as Chevy, Pontiac, and Saturn—is produced by a separate division. -Research has shown that,because car buyers' tastes vary from state to state,GM should organize its U.S.operations geographically.

In figuring out how to eliminate unnecessary paperwork,a manager will use his or her ____ skills.

Tim is the manager of a shoe manufacturing company that staffs 100 workers.The company receives an emergency bulk order for 3,000 pairs of shoes to be delivered in 3 days.Tim encourages the workers to finish the assignment on time by providing them an extra day off and overtime wages.Which of the following management functions does Tim perform to motivate the employees to complete the order on time?

Core values describe the purpose of your organization and the reason for its existence.

The statement "The company forecasts sales of $20,000 and profit of $2,000 for the first 12 months of operations" is best characterized as a _____.

The mission statement describes the purpose of your organization-the reason for its existence.

An organizational structure is considered wide if communications must filter upward through two or more management layers.

_____ refers to the management process of comparing actual to planned performance and taking necessary corrective actions.

_____ skills are crucial to an ability to "think outside the box"-to arrive at creative solutions to complex problems.

As a first-line manager Joe Smith might also hold the title of foreman or supervisor.

A manager who mentors and develops subordinates,providing them with challenging opportunities and working one-on-one to help them meet their professional needs,is practicing a _____ leadership style.

The first step to take in the control process is to:

The vertical connecting lines in the organization chart show the firm's span of control.

Managers who've developed a laissez-faire leadership style tend to make decisions without soliciting input from subordinates.

If you are leading a team which is newly formed,unfamiliar with what needs to be done,under a tight deadline and looking to you for direction,it is best to follow a laissez-faire leadership style (at least on a temporary basis).

In performing the _____ function,managers set goals and determine the best way to achieve them.

Which of the following leadership styles typifies an approach to directing and motivating people?

The best time for management to practice crisis management is when a crisis occurs in their company.

A _____ organization groups together people who have comparable skills and perform similar tasks.