Exam 5: Managing for Business Success

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The process of organizing activities into clusters of related tasks that can be handled by certain individuals is called specialization.

(True/False)
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Setting standards by which performance will be measured is part of the transformational process.

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If there is a difference between actual performance and standard performance,the reason is:

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_____ are important because they report to top-level managers while overseeing the activities of first-line managers.

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If you're asking yourself,"What can I do to get my life back in order?" you're probably dealing with which step in the six-step approach to problem solving?

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The principle of _____ refers to the number of people reporting to a particular manager.

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Managers engage in the organizing function when they allocate resources to carry out a company's plans.

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Which of the following is an advantage associated with divisional organizations?

(Multiple Choice)
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The patterns of formal communication among an organization's members are called its _____.

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Department heads at St. Claire Machine Works, a $5 million metal fabricating company with operations in four states, are meeting to determine both the management responsibilities that they share in common and those that differ according to different functions. They all set goals, allocate resources, motivate employees, and compare results with original goals. Marketing oversees sales and advertising, while production handles purchasing, engineering, and fabrication. Finance oversees accounting, raising capital, and paying/collecting bills. -In developing a flexible style of management for keeping employees motivated on a regular basis,St.Claire department heads are engaged in the function of _____.

(Multiple Choice)
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Step one in planning a business,usually called _____,is the process of establishing an overall course of action.

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_____ oversee the activities of first-line managers.

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An organization chart is a diagram or visual representation delineating the interrelationships of positions within an organization.

(True/False)
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A SWOT analysis begins by examining _____ factors that could influence a company in either a positive or negative way.

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_____ are shorter-term performance targets that direct the activities of an organization.

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General Motors Corp., as everyone knows, makes many brands of cars, SUVs, vans, trucks, and hybrid vehicles. Production and assembly plants are located in numerous states and countries. Each make of vehicle—such as Chevy, Pontiac, and Saturn—is produced by a separate division. -GM is probably best characterized as a product division company.

(True/False)
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Department heads at St. Claire Machine Works, a $5 million metal fabricating company with operations in four states, are meeting to determine both the management responsibilities that they share in common and those that differ according to different functions. They all set goals, allocate resources, motivate employees, and compare results with original goals. Marketing oversees sales and advertising, while production handles purchasing, engineering, and fabrication. Finance oversees accounting, raising capital, and paying/collecting bills. -All department heads are involved in _____.

(Multiple Choice)
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Under its matrix structure,Nike creates product teams made up of designers,marketers,and other specialists to design new products.

(True/False)
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Although a _____ allows managers to take the business concept beyond the idea stage,it doesn't accomplish the actual work.

(Multiple Choice)
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General Motors Corp., as everyone knows, makes many brands of cars, SUVs, vans, trucks, and hybrid vehicles. Production and assembly plants are located in numerous states and countries. Each make of vehicle—such as Chevy, Pontiac, and Saturn—is produced by a separate division. -Given its size,GM is not likely to reorganize as a functional organization.

(True/False)
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