Exam 4: Job Analysis and Work Design

Scenario 4.2 CanBank is a new financial institution with a workforce that values work-life balance. The CEO, Aren Ami, wants to experiment with different work schedules so as to address the needs of the employees. He is considering several options: a four-day, 40-hour workweek; allowing employees to choose start and end times for the workday provided they work a certain number of hours per week; allowing two or more employees to perform a job normally done by one person; and allowing some employees to do work from home that is normally done in the office. The CEO knows that there are pros and cons of each option that he has to weigh. -Refer to Scenario 4.2. Which of the following is NOT a reason cited for flextime?

As a manager, if you designed a job so that an employee could perform the job from beginning to end according to the job characteristics model, you would be creating task identity.

Empowerment encourages employees to become innovators and managers of their own work.

Company A is planning to set up a "virtual team" for a project. Which of the following is the best advice for this team to be successful?

Job specifications describe the duties, tasks, and responsibilities performed on the job and therefore play a key role in performance appraisal.

Which of the following is an example of a job specification?

Sally is interviewing an employee, asking him to describe his job, how it is performed, what work is done, and what tools and equipment are used. What style of job analysis is Sally performing?

What is a key objective of the National Occupational Classification compiled by the federal government?

There could be legal challenges if specific performance requirements of a job are NOT based on which of the following?

In determining the pay for employees, what is the starting point in evaluating the relative worth of a job?

Managers cite one of the reasons for implementing compressed workweek schedules as that it can improve employee job satisfaction and morale.

Which of the following is NOT a synergistic team characteristic?

Inherent in the concept of work teams is that employees, not managers, are in the best position to contribute to work performance.

What factors does Herzberg describe as key to enriching jobs?

Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

What do we call the type of work schedule in which employees can adjust their daily starting and quitting times, provided that they work a certain number of hours per day or week?

Which of the following is most correct when it comes to job analysis?

What is a key expected benefit of reengineering and less bureaucracy in organizations?

Which of the following is a downside of job sharing?

To promote uniformity across organizations, the National Occupational Classification should be used as the sole source for classifying jobs.