Question 1

When are overachievers most likely to experience burnout?

Accepted Answer

A)  when rewards are low 
B)  when the work is not sufficiently challenging 
C)  when unrealistic goals are unattainable 
D)  when work-life balance is achieved 
A)  when rewards are low 
B)  when the work is not sufficiently challenging 
C)  when unrealistic goals are unattainable 
D)  when work-life balance is achieved C

Question 2

Stress requires coping behaviours.

Accepted Answer

A) True 
 B)False  True

Question 3

In addition to rewards for safe behaviour, it is equally important that organizations enforce safety rules through penalties such as discipline.

Accepted Answer

A) True 
 B)False  True

Question 4

Scenario 12.2
Boat Xpress is a shipping firm in a small rural area in Northern Ontario. The company hires mainly part-time workers, but has them work full-time hours. This way, the firm does not have to pay employees benefits or provide them with more than 4 percent vacation pay. The working conditions at Boat Xpress are very bleak, and health and safety standards are non-existent. If an employee is injured on the job, he or she goes home without pay until well enough to resume working. Several employees have tried to organize but they end up getting fired, and the firm threatens to shut down if they continue trying or report incidents. Because employees need these jobs to survive and take care of their families, they believe they have no other choice but to continue working.
-Refer to Scenario 12.2. Which of the following is a duty of supervisors at Boat Xpress?

Accepted Answer

A)  requesting and receiving information about safety and health conditions 
B)  advising employees of potential workplace hazards 
C)  exercising the right to refuse unsafe work without fear of reprisal 
D)  reporting concerns of hazardous working conditions to supervisors, which will trigger investigations 
A)  requesting and receiving information about safety and health conditions 
B)  advising employees of potential workplace hazards 
C)  exercising the right to refuse unsafe work without fear of reprisal 
D)  reporting concerns of hazardous working conditions to supervisors, which will trigger investigations

Question 5

Jenny Jones has been working at the same job-typing almost all day-for the past five years. She has now damaged her wrist as a result of the work. What is her problem most likely a form of?

Accepted Answer

A)  ambidextrosis 
B)  muscular dysfunctions 
C)  cumulative trauma disorder 
D)  systematic trauma 
A)  ambidextrosis 
B)  muscular dysfunctions 
C)  cumulative trauma disorder 
D)  systematic trauma

Question 6

What is the best method to capitalize on the benefits of video display terminals while safeguarding employee health?

Accepted Answer

A)  placing the computer monitor to the side of the desk 
B)  placing the computer screen 10 to 25 cm (4 to 9 inches) below eye level 
C)  placing the computer screen 30 cm (12 inches) above eye level 
D)  adjusting the brightness and contrast controls on the screen to be as high as possible 
A)  placing the computer monitor to the side of the desk 
B)  placing the computer screen 10 to 25 cm (4 to 9 inches) below eye level 
C)  placing the computer screen 30 cm (12 inches) above eye level 
D)  adjusting the brightness and contrast controls on the screen to be as high as possible

Question 7

The definitions of accidents and injuries have expanded to include stress.

Accepted Answer

A) True 
 B)False

Question 8

The members of the safety committee should investigate only accidents resulting in serious injuries.

Accepted Answer

A) True 
 B)False

Question 9

Tom Jones was recently injured on the job at ABC Steel Factory. Whose responsibility is it to report the accident to the Workers' Compensation Board?

Accepted Answer

A)  Tom Jones himself 
B)  Tom Jones's coworkers 
C)  the government's safety officer 
D)  ABC Steel Factory 
A)  Tom Jones himself 
B)  Tom Jones's coworkers 
C)  the government's safety officer 
D)  ABC Steel Factory

Question 10

There is legislation pertaining to occupational health and safety in every province and territory in Canada.

Accepted Answer

A) True 
 B)False

Question 11

Cumulative trauma disorders are repetitive-motion injuries.

Accepted Answer

A) True 
 B)False

Question 12

Improved employee health is associated with lower levels of absenteeism and increased efficiency.

Accepted Answer

A) True 
 B)False

Question 13

Harry Davis has been found guilty of smoking around a volatile substance in his workplace. It is his first offence after 25 years. The employer, ABC Inc., has a progressive disciplinary system where employees are first given a written warning, then suspended for repeated violations, and dismissed as a last resort. What action should ABC Inc. take?

Accepted Answer

A)  ABC Inc. must follow the progressive disciplinary system in punishing Harry. 
B)  ABC Inc. may choose to terminate Harry, even though it is his first offence. 
C)  ABC Inc. must involve the courts before making a decision. 
D)  ABC Inc. must involve the government before making a decision. 
A)  ABC Inc. must follow the progressive disciplinary system in punishing Harry. 
B)  ABC Inc. may choose to terminate Harry, even though it is his first offence. 
C)  ABC Inc. must involve the courts before making a decision. 
D)  ABC Inc. must involve the government before making a decision.

Question 14

Not so long ago, many workers suffered work-related health issues through contact with asbestos in workplaces. What is this an example of?

Accepted Answer

A)  industrial illnesses 
B)  occupational injuries 
C)  occupational illnesses 
D)  industrial diseases 
A)  industrial illnesses 
B)  occupational injuries 
C)  occupational illnesses 
D)  industrial diseases

Question 15

Video display terminals (VDTs) have become a major safety concern within the office environment.

Accepted Answer

A) True 
 B)False

Question 16

Burnout is an early stage of distress.

Accepted Answer

A) True 
 B)False

Question 17

Safety incentive programs are only effective when they are based on monetary rewards.

Accepted Answer

A) True 
 B)False

Question 18

What is the best way to proactively manage workplace violence?

Accepted Answer

A)  develop a zero-tolerance policy for violence 
B)  implement a strenuous disciplinary policy 
C)  report violence to the police as soon as it happens 
D)  hire armed guards to oversee workplace activities 
A)  develop a zero-tolerance policy for violence 
B)  implement a strenuous disciplinary policy 
C)  report violence to the police as soon as it happens 
D)  hire armed guards to oversee workplace activities

Question 19

Employers have many responsibilities in providing safe workplaces for employees.

Accepted Answer

A) True 
 B)False

Question 20

A supervisor's primary obligation to employee safety is to communicate safety standards and train employees in safe practices.

Accepted Answer

A) True 
 B)False

When are overachievers most likely to experience burnout?

Stress requires coping behaviours.

In addition to rewards for safe behaviour, it is equally important that organizations enforce safety rules through penalties such as discipline.

Jenny Jones has been working at the same job-typing almost all day-for the past five years. She has now damaged her wrist as a result of the work. What is her problem most likely a form of?

What is the best method to capitalize on the benefits of video display terminals while safeguarding employee health?

The definitions of accidents and injuries have expanded to include stress.

The members of the safety committee should investigate only accidents resulting in serious injuries.

Tom Jones was recently injured on the job at ABC Steel Factory. Whose responsibility is it to report the accident to the Workers' Compensation Board?

There is legislation pertaining to occupational health and safety in every province and territory in Canada.

Cumulative trauma disorders are repetitive-motion injuries.

Improved employee health is associated with lower levels of absenteeism and increased efficiency.

Not so long ago, many workers suffered work-related health issues through contact with asbestos in workplaces. What is this an example of?

Video display terminals (VDTs) have become a major safety concern within the office environment.

Burnout is an early stage of distress.

Safety incentive programs are only effective when they are based on monetary rewards.

What is the best way to proactively manage workplace violence?

Employers have many responsibilities in providing safe workplaces for employees.

A supervisor's primary obligation to employee safety is to communicate safety standards and train employees in safe practices.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

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Exam 12: Promoting Safety and Health

When are overachievers most likely to experience burnout?

Stress requires coping behaviours.

In addition to rewards for safe behaviour, it is equally important that organizations enforce safety rules through penalties such as discipline.

Jenny Jones has been working at the same job-typing almost all day-for the past five years. She has now damaged her wrist as a result of the work. What is her problem most likely a form of?

What is the best method to capitalize on the benefits of video display terminals while safeguarding employee health?

The definitions of accidents and injuries have expanded to include stress.

The members of the safety committee should investigate only accidents resulting in serious injuries.

Tom Jones was recently injured on the job at ABC Steel Factory. Whose responsibility is it to report the accident to the Workers' Compensation Board?

There is legislation pertaining to occupational health and safety in every province and territory in Canada.

Cumulative trauma disorders are repetitive-motion injuries.

Improved employee health is associated with lower levels of absenteeism and increased efficiency.

Not so long ago, many workers suffered work-related health issues through contact with asbestos in workplaces. What is this an example of?

Video display terminals (VDTs) have become a major safety concern within the office environment.

Burnout is an early stage of distress.

Safety incentive programs are only effective when they are based on monetary rewards.

What is the best way to proactively manage workplace violence?

Employers have many responsibilities in providing safe workplaces for employees.

A supervisor's primary obligation to employee safety is to communicate safety standards and train employees in safe practices.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters